Capacity Enhancement at the Institutional Level : Three Case Studies in Telecommunications

How can the Bank or other development agencies more effectively support capacity enhancement (CE) in client countries? Is there a more systematic way to design and track capacity enhancement activities? Experience in telecom reform in Mali, Mauritania, and Morocco provides insights into the different opportunities and constraints that different countries face in implementing very similar reforms. It forms the basis for proposing a three-way framework for analyzing needs and planning capacity enhancement assistance.

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Bibliographic Details
Main Authors: Wilhelm, Vera, Mueller, Susanne D.
Language:English
Published: World Bank, Washington, DC 2003-12
Subjects:ADAPTATION, ANALYTICAL WORK, BIDDING, CAPACITY BUILDING, CASE STUDIES, CIVIL SOCIETY, CLIENT COUNTRIES, CLIMATE, COMMUNITY LEADERS, CONDITIONALITY, DEBT, DEBT RELIEF, DEREGULATION, DEVELOPMENT GOALS, DEVELOPMENT PROGRAMME, DISTANCE LEARNING, DONOR COMMUNITY, ECONOMIC DEVELOPMENT, INSTITUTIONAL CONTEXT, INSTITUTIONAL ENVIRONMENT, KNOWLEDGE SHARING, LABOR UNIONS, LEARNING, LEARNING PROCESS, MANAGERS, MEDIA, PARTICIPATORY TOOLS, POLICY DIALOGUE, POLICY ENVIRONMENT, POLICY LEVEL, POLITICAL COMMITMENT, POLITICAL LEADERSHIP, POLITICAL PROCESS, POVERTY REDUCTION, PROGRAMS, PUBLIC EXPENDITURE, PUBLIC SECTOR, REGULATORY AGENCY, REGULATORY FRAMEWORK, RISK MANAGEMENT, SERVICE DELIVERY, SOCIAL ANALYSIS, SOCIAL DEVELOPMENT, SUSTAINABLE DEVELOPMENT, TECHNICAL ASSISTANCE, TELECOM SECTOR, TELECOM SERVICES, TELECOMMUNICATIONS, TELECOMMUNICATIONS REFORM, TELECOMS, TELEPHONE LINES, TELEPHONE SERVICES,
Online Access:http://documents.worldbank.org/curated/en/2003/12/6102783/capacity-enhancement-institutional-level-three-case-studies-telecommunications
https://hdl.handle.net/10986/9709
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Summary:How can the Bank or other development agencies more effectively support capacity enhancement (CE) in client countries? Is there a more systematic way to design and track capacity enhancement activities? Experience in telecom reform in Mali, Mauritania, and Morocco provides insights into the different opportunities and constraints that different countries face in implementing very similar reforms. It forms the basis for proposing a three-way framework for analyzing needs and planning capacity enhancement assistance.