Armenia Firms’ Adoption of Digital Technologies
This report analyzes the digital technology adoption of Armenian firms based on the findings of the Armenia ICT Survey administered to over 1,900 firms in 2023 by the Statistical Committee of the Republic of Armenia (ARMSTAT), with the technical assistance of the World Bank and support of the European Commission. The survey is comparable with the ICT Usage in Enterprises Survey implemented in EU. It also assesses the technologies used in key business functions following the World Bank Group’s Firm level Technology Adoption Survey. This rich set of data allows for a detailed assessment of the digital maturity of Armenian firms by showing the specific digital technologies adopted by firms and the extent to which firms use advanced digital solutions across core business functions. The findings from the survey were complemented by qualitative case studies to gain further insights on firms’ experiences with technology adoption and the key barriers they face on their path to digitalize.
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Format: | Report biblioteca |
Language: | English en_US |
Published: |
Washington, DC: World Bank
2024-12-11
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Subjects: | INDUSTRY, INNOVATION AND INFRASTRUCTURE, SDG 9, |
Online Access: | http://documents.worldbank.org/curated/en/099121024110524461/P172969152511202b18d8d1f41f7bef3f6d https://hdl.handle.net/10986/42530 |
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Summary: | This report analyzes the digital
technology adoption of Armenian firms based on the findings
of the Armenia ICT Survey administered to over 1,900 firms
in 2023 by the Statistical Committee of the Republic of
Armenia (ARMSTAT), with the technical assistance of the
World Bank and support of the European Commission. The survey
is comparable with the ICT Usage in Enterprises Survey
implemented in EU. It also assesses the technologies used in
key business functions following the World Bank Group’s
Firm level Technology Adoption Survey. This rich set of data
allows for a detailed assessment of the digital maturity of
Armenian firms by showing the specific digital technologies
adopted by firms and the extent to which firms use advanced
digital solutions across core business functions. The
findings from the survey were complemented by qualitative
case studies to gain further insights on firms’ experiences
with technology adoption and the key barriers they face on
their path to digitalize. |
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