Social Media Monitoring, April-May 2020
There is a high level of knowledge on COVID-19, with most respondents aware of common symptoms and following preventative health measures. However, citizens face challenges maintaining social distancing recommendations when they need to purchase food and in their jobs. These challenges are more prevalent among lower income groups. Discussion on COVID-19 in social media spiked around the time large-scale social restrictions were introduced and common topics of conversation revolved around health care, food access, and job loss. Complementary survey data finds that these are citizens’ biggest concerns, over half indicated working fewer days, and about a quarter facing some level of food insecurity. While the overall tone in the discussions on social media and in online news sources has been moderating, the government handling of the situation is widely discussed, and survey respondents indicate concerns regarding social unrest and a wish for further government action.
| Main Authors: | , |
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| Format: | Brief biblioteca |
| Language: | English |
| Published: |
World Bank, Washington, DC
2020-06-26
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| Subjects: | CORONAVIRUS, COVID-19, PANDEMIC IMPACT, SOCIAL MEDIA, JOB LOSS, GOVERNMENT RESPONSE, PUBLIC HEALTH, LOCKDOWN, GENDER, |
| Online Access: | http://documents.worldbank.org/curated/en/884011604466023214/Social-Media-Monitoring-April-May-2020 https://hdl.handle.net/10986/34739 |
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| Summary: | There is a high level of knowledge on
COVID-19, with most respondents aware of common symptoms and
following preventative health measures. However, citizens
face challenges maintaining social distancing
recommendations when they need to purchase food and in their
jobs. These challenges are more prevalent among lower income
groups. Discussion on COVID-19 in social media spiked
around the time large-scale social restrictions were
introduced and common topics of conversation revolved around
health care, food access, and job loss. Complementary survey
data finds that these are citizens’ biggest concerns, over
half indicated working fewer days, and about a quarter
facing some level of food insecurity. While the overall tone
in the discussions on social media and in online news
sources has been moderating, the government handling of the
situation is widely discussed, and survey respondents
indicate concerns regarding social unrest and a wish for
further government action. |
|---|