World Bank Knowledge Sharing and Reuse Incentive Framework

This document presents an incentive framework aiming to improve knowledge sharing (KS) and reusing behaviors at the World Bank. Given the nature of the Bank’s work, evidence suggests that effective and efficient knowledge sharing might be the biggest predictor of success. To approach KS in a holistic and evidence-based manner, past work was built on by assessing the psychological drivers of and barriers to knowledge sharing. The authors carried out a behavioral diagnostic which confirmed the existence of five key structural barriers to knowledge sharing that had been identified in previous World Bank work. This report presents these drivers, as well as the associated incentives, and readers will learn how to transform these insights into concrete actions to help their teams share knowledge better and more often, and ultimately to use KS to achieve better outcomes for their teams, the Bank, its clients, and partners.

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Bibliographic Details
Main Author: World Bank
Format: Report biblioteca
Language:English
Published: World Bank, Washington, DC 2019-10
Subjects:KNOW HOW, COMMON KNOWLEDGE, KNOWLEDGE FLOW, KNOWLEDGE MANAGEMENT, KNOWLEDGE SHARING, BEHAVIOR, INCENTIVE, SELF-DEVELOPMENT, BEHAVIORAL INTERVENTION,
Online Access:http://documents.worldbank.org/curated/en/563291571986957393/World-Bank-Knowledge-Sharing-and-Reuse-Incentive-Framework
https://hdl.handle.net/10986/32624
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Summary:This document presents an incentive framework aiming to improve knowledge sharing (KS) and reusing behaviors at the World Bank. Given the nature of the Bank’s work, evidence suggests that effective and efficient knowledge sharing might be the biggest predictor of success. To approach KS in a holistic and evidence-based manner, past work was built on by assessing the psychological drivers of and barriers to knowledge sharing. The authors carried out a behavioral diagnostic which confirmed the existence of five key structural barriers to knowledge sharing that had been identified in previous World Bank work. This report presents these drivers, as well as the associated incentives, and readers will learn how to transform these insights into concrete actions to help their teams share knowledge better and more often, and ultimately to use KS to achieve better outcomes for their teams, the Bank, its clients, and partners.