Czech Republic : Report on Vision and Strategy for an Integrated Revenue Administration

This report is a result of the mission of the World Bank to the Czech Republic during November 17 to 27, 2008 for providing advisory service to the Government of the Czech Republic for the design and development of a modern, integrated revenue authority. Earlier, between February and April 2008, a World Bank mission had reviewed the draft merger plan prepared by the Ministry of Finance of the Czech Republic in January 2008 and examined the key issues for the merger of tax and customs administrations and the integration of the collection, enforcement and audit functions of social contributions. The preliminary findings of the World Bank are contained in the 'report on an integrated revenue administration' in two volumes which was disseminated in June 2008. This mission in November 2008 is the first in a series of missions over the next eighteen months for providing the advisory services as requested to the Government of the Czech Republic. During this first mission, the Bank has worked with the Czech counterparts to develop for the new Jednotni Inkasni Misto (JIM): (i) an integrated vision and key concepts (ii) major objectives and key elements of reform; (iii) a comprehensive strategy for reform of the organizational structure, human resources, business processes, and information systems; (iv) project management structure; (v) change management strategy; and (vi) key performance indicators.

Bibliographic Details

Main Author:	World Bank
Language:	English
Published:	World Bank 2009-04-22
Subjects:	ACCOUNTABILITY, ACCOUNTING, ADMINISTRATIVE BURDEN, ADMINISTRATIVE BURDENS, ADMINISTRATIVE COST, ADMINISTRATIVE COSTS, ADMINISTRATIVE DATA, ADMINISTRATIVE SUPPORT, ADMINISTRATIVE SYSTEMS, ADVERTISEMENTS, ADVISORY SERVICE, ADVISORY SERVICES, ARREARS, ASSESSMENT OF RISK, AUDITORS, AUDITS, AUTOMATION, AUTONOMY, BACK-OFFICE, BANKS, BROCHURES, BUSINESS ASSOCIATIONS, BUSINESS CONTINUITY, BUSINESS ENVIRONMENT, BUSINESS FUNCTION, BUSINESS FUNCTIONS, BUSINESS INTELLIGENCE, BUSINESS MODEL, BUSINESS NEEDS, BUSINESS PARTNERS, BUSINESS PROCESS, BUSINESS PROCESSES, CALCULATION, CALL CENTER, CALL CENTERS, CAREER DEVELOPMENT, CASH PAYMENT, CENTRAL PROCESSING UNIT, CERTIFICATES, CHAMBER OF COMMERCE, CHECKS, COLLECTION PROCEDURES, COMMUNICATION STRATEGY, COMPETITIVENESS, COMPLIANCE COST, COMPLIANCE COSTS, COMPUTER LITERACY, CONSOLIDATION, CONTRIBUTION, CONTRIBUTIONS, CONTROL SYSTEM, CONTROL SYSTEMS, CORPORATE GOVERNANCE, COST OF COLLECTION, CURRICULA, CUSTOM, CUSTOMER SERVICE, CUSTOMS, DATA ACCESS, DATA ENTRY, DATA STORAGE, DATABASE SYSTEMS, DECENTRALIZATION, DELIVERY SERVICE, DERIVATIVES, DISPUTE RESOLUTION, E-GOVERNMENT, ECONOMIC ACTIVITIES, ECONOMIC ACTIVITY, ECONOMIC GROWTH, ECONOMIC MANAGEMENT, ECONOMIES OF SCALE, EDUCATION PROGRAMS, ELECTRONIC FILING, ELECTRONIC FORMAT, ELECTRONIC SERVICES, ELECTRONIC SIGNATURE, ENABLING ENVIRONMENT, ENFORCEMENT POWERS, EQUAL TREATMENT, EXECUTIVE MANAGEMENT INFORMATION, FACE-TO-FACE CONTACT, FINANCIAL ADVISORS, FINANCIAL MANAGEMENT, FINANCIAL PLANS, FINANCIAL RESOURCES, FOREIGN INVESTMENT, FRAUD, GLOBALIZATION, GOVERNMENT REVENUES, HARDWARE, HARMONIZATION, HEALTH INSURANCE, HOUSING, HUMAN RESOURCE, HUMAN RESOURCE MANAGEMENT, HUMAN RESOURCES, HUMAN RESOURCES MANAGEMENT, IMPLEMENTATION PLANS, INCOME, INCOME TAX, INFORMATION CAMPAIGNS, INFORMATION SECURITY, INFORMATION SERVICE, INFORMATION SHARING, INFORMATION SYSTEM, INFORMATION SYSTEMS, INFORMATION TECHNOLOGY, INNOVATIONS, INSTITUTIONAL FRAMEWORKS, INSTITUTIONAL REFORM, INSTRUMENT, INSURANCE COMPANIES, INTERFACE, INTERNAL AUDIT, INTERNATIONAL COMPETITION, INTERNATIONAL STANDARDS, INTERNATIONAL TRANSACTIONS, IRA, IT INFRASTRUCTURE, KEY PERFORMANCE INDICATORS, KNOWLEDGE BASE, LACK OF TRANSPARENCY, LARGE ENTERPRISES, LEGAL BASIS, LEGAL FRAMEWORK, LEGAL PROVISIONS, LEGAL RIGHT, LEGISLATION, LEVEL PLAYING FIELD, LEVELS OF RISK, LIABILITY, LITERACY, LOCAL GOVERNMENT, LOTTERIES, MANAGEMENT INFORMATION SYSTEMS, MANAGEMENT SYSTEMS, MARKETING, MATERIAL, MIGRATION, MONETARY FUND, MUNICIPALITIES, NEW BUSINESS, NEW TECHNOLOGY, ONE-STOP SHOP, OPERATIONAL FUNCTIONS, PAMPHLETS, PAYMENT FLOWS, PAYMENT SYSTEM, PENALTIES, PERFORMANCE INDICATORS, PERSONAL INCOME, PHYSICAL DISTANCE, PHYSICAL DISTANCES, POLITICAL RISKS, POST OFFICES, PRIVATE SECTOR, PRODUCTION PROCESS, PROFESSIONAL DEVELOPMENT, PROFESSIONAL STAFF, PROJECT MANAGEMENT, PUBLIC CONFIDENCE, PUBLIC EXPENDITURE, REAL COST, RECORD KEEPING, REGISTRATION SYSTEM, RELIABILITY, RESOURCE MANAGEMENT, RESPONSIBILITIES, RESULT, RESULTS, RETURN, RETURNS, RISK ASSESSMENT, RISK MANAGEMENT, RISK MANAGEMENT SYSTEM, RISK PROFILES, SAVINGS, SEARCH, SECURE ACCESS, SENIOR, SMALL BUSINESSES, SOCIAL SECURITY, SOCIAL SECURITY ADMINISTRATION, SOCIAL SECURITY CONTRIBUTION, SOCIAL SECURITY CONTRIBUTIONS, SOCIAL SECURITY SYSTEMS, SOFTWARE SYSTEMS, STAKEHOLDERS, SYSTEM SOFTWARE, TARGETS, TAX ADMINISTRATION, TAX COMPLIANCE, TAX LAWS, TAX LIABILITIES, TAX LIABILITY, TAX OBLIGATIONS, TAX POLICY, TAX RETURNS, TAXABLE INCOMES, TAXATION, TECHNICAL ASSISTANCE, TECHNOLOGY INFRASTRUCTURE, TELECOMMUNICATION, TELECOMMUNICATIONS, TELECOMMUNICATIONS INFRASTRUCTURE, TELEPHONE, TELEPHONE SERVICE, TERMINATION, TRADE FACILITATION, TRAINING PROGRAM, TRAINING PROGRAMS, TRANSPARENCY, TRANSPARENT SYSTEMS, TREASURY, UNEMPLOYMENT, UNION, VERIFICATION, WAGE, WEB,
Online Access:	http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333037_20090713001646 https://hdl.handle.net/10986/3070
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