Leveraging Technology to Support Business Registration Reform : Insights from Recent Country Experience

Governments are revamping their processes for business registration, which can help improve the competitiveness of their investment climates and drive growth in formally registered firms. Company registrars are deploying Information and Communications Technology (ICT) applications to reduce the time and effort required for new businesses to register, improve regulatory oversight by government, and facilitate access to company information. A recent survey conducted by the doing business and investment climate teams of the World Bank Group examines the experience of 34 company registrars in implementing new or upgraded technology solutions. This note discusses the survey's key findings, identifies several factors influencing the registrars' approaches, and summarizes key lessons in choosing and implementing ICT solutions.

Bibliographic Details

Main Authors:	Wille, John R., Belayachi, Karim O., de Magalhaes, Numa, Meunier, Frederic
Format:	Brief biblioteca
Language:	English en_US
Published:	World Bank, Washington, DC 2011-07
Subjects:	ACCESS TO GOVERNMENT SERVICES, ACCESSIBILITY, AUTOMATION, BACK OFFICE, BACK-OFFICE, BANDWIDTH, BROADBAND, BUSINESS ENTRY, BUSINESS ENVIRONMENT, BUSINESS ENVIRONMENTS, BUSINESS INDICATOR, BUSINESS PROCESS, BUSINESS REGISTRATION, BUSINESS REGISTRIES, BUSINESS REGULATION, BUSINESS REGULATIONS, BUSINESS REQUIREMENTS, BUSINESS SERVICE, BUSINESSES, CAPABILITIES, CERTIFICATES, CHANGE MANAGEMENT, COMMUNICATIONS TECHNOLOGY, COMPANY INFORMATION, COMPETITIVE MARKETS, COMPETITIVENESS, CUSTOM, CUSTOMS, CUSTOMS CLEARANCE, DATA CENTER, DATA CENTERS, DATA SHARING, DIGITAL, DIGITAL SIGNATURES, DIGITIZATION, DISCLOSURE REQUIREMENTS, E BUSINESS, E-GOVERNMENT, E-GOVERNMENT SOLUTIONS, E-PAYMENT, E-SERVICES, ELECTRICITY, ELECTRONIC DATA, ELECTRONIC DATA INTERCHANGE, ELECTRONIC SYSTEM, END-USERS, EXCHANGE OF INFORMATION, FINANCIAL INSTITUTIONS, FINANCIAL SUPPORT, FUNCTIONALITIES, FUNCTIONALITY, GOVERNMENT AGENCIES, GOVERNMENT SERVICES, HARDWARE, ICT, IMPLEMENTATION PLAN, INFORMATION DISCLOSURE, INFORMATION EXCHANGE, INFORMATION PRODUCTS, INFORMATION SHARING, INFORMATION TECHNOLOGY, INSTITUTIONAL CAPACITY, INTELLECTUAL PROPERTY, INTERFACE, INTERNAL GOVERNMENT, INTEROPERABILITY, IT INFRASTRUCTURE, LEGAL BASIS, LICENSES, MARKETING, MATERIAL, NEW TECHNOLOGY, OFFICE AUTOMATION, OFFICE PROCESSING, ONE-STOP SHOP, ONE-STOP SHOPS, ONLINE BUSINESS, ONLINE PAYMENT, ONLINE REGISTRATION, ONLINE SERVICE, ONLINE SERVICE DELIVERY, ONLINE TRANSACTIONS, PAYMENT PROCESSORS, PORTALS, PRIVATE SECTOR, PRIVATE SECTOR DEVELOPMENT, PROCUREMENT, PROGRAMS, PUBLIC INFORMATION, PUBLIC SECTOR, REGISTRATION PROCESS, REGISTRIES, REGISTRY, REGISTRY SYSTEMS, REGULATORY ENVIRONMENT, REGULATORY REFORM, RELIABILITY, RESULT, RESULTS, REVENUE STREAMS, SEARCH, SECURE AUTHENTICATION, SECURITY FEATURES, SERVERS, SERVICE DELIVERY, SERVICES INFRASTRUCTURE, SOCIAL SECURITY, SOFTWARE APPLICATION, SOFTWARE APPLICATIONS, SOFTWARE PRODUCTS, SOURCE CODE, SYSTEMS SOFTWARE, TECHNOLOGICAL FACTORS, TECHNOLOGY INITIATIVE, TECHNOLOGY PLATFORM, USE OF E-GOVERNMENT, USER, USER FEES, USERS, USES, WEB, WEB SITE, WORKFLOW MANAGEMENT,
Online Access:	http://documents.worldbank.org/curated/en/548201468147865520/Leveraging-technology-to-support-business-registration-reform-insights-from-recent-country-experience http://hdl.handle.net/10986/27391
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