The IBNET Water Supply and Sanitation Performance Blue Book

The International Benchmarking Network for Water and Sanitation Utilities (IBNET) blue book creates a baseline and, at the same time, offers a global vision of the state of the sector in developing countries. By tracking progress in and quantifying and assessing the water supply and sanitation sectors, IBNET helps meet the goal of providing safe, sustainable, and affordable water and sanitation for all. This report serves three purposes. First, it aims to raise awareness of how IBNET can help utilities identify ways to improve urban water and wastewater services. Second, it provides an introduction to benchmarking and to IBNET's objectives, scope, focus, and some recent achievements. Third, it elaborates the methodology and data behind IBNET and presents an overview of IBNET results and country data. By providing comparative information on utilities' costs and performance, IBNET and this study can be used by a wide range of stakeholders, including: 1) utilities: to identify areas of improvement and set realistic targets; 2) governments: to monitor and adjust sector policies and programs; 3) regulators: to ensure that adequate incentives are provided for improved utility performance and that consumers obtain value services; 4) consumers and civil society: to express valid concerns; 5) international agencies and advisers: to perform an evaluation of utilities for lending purposes; and 6) private investors: to identify opportunities and viable markets for investments.

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Bibliographic Details
Main Authors: van den Berg, Caroline, Danilenko, Alexander
Language:English
Published: World Bank 2011
Subjects:ACCESS TO INFORMATION, AFFORDABILITY OF WATER, AFFORDABLE WATER, AVAILABLE WATER, BENCHMARKING EXERCISES, CAPITAL INVESTMENT, CASH FLOW, CIVIL SOCIETY, CLIMATE CHANGE, COLLECTION SYSTEM, COLLECTION SYSTEMS, CONNECTION, CONNECTION COST, CONNECTIONS, COST OF WATER, COST RECOVERY, CROSS-SUBSIDIES, CUBIC METER, CUBIC METER OF WATER, CUBIC METERS, DOMESTIC USERS, ENVIRONMENTAL STANDARDS, FINANCIAL VIABILITY, FLOW PROBLEMS, HOURS OF WATER, HOUSEHOLDS, INDEPENDENT REGULATORS, INFILTRATION, INFRASTRUCTURE MAINTENANCE, INTERNATIONAL BENCHMARKING, INVESTMENT DECISIONS, INVESTMENT PLANNING, LARGE UTILITIES, LARGE UTILITY, LARGER UTILITIES, LEGAL STATUS, LITERS PER CAPITA PER DAY, MAINTENANCE COST, MAINTENANCE COSTS, MONITORING PROGRAM, MUNICIPAL AUTHORITIES, MUNICIPAL DEVELOPMENT, MUNICIPAL SERVICES, MUNICIPALITIES, NATIONAL WATER, OPERATING COSTS, OPERATIONAL EFFICIENCY, OPERATIONAL PERFORMANCE, PERFORMANCE DATA, PERFORMANCE INDICATORS, PERFORMANCE MEASUREMENTS, PIPED WATER, POTABLE WATER, PRIVATE OPERATORS, PROVINCIAL GOVERNMENTS, PROVINCIAL WATER, PUBLIC COMPANIES, QUALITY OF SERVICE, REGULATORS, REGULATORY ACTIVITIES, REGULATORY DATA, REVENUE REQUIREMENTS, SAFE WATER, SAFE WATER SUPPLY, SANITATION, SANITATION PERFORMANCE, SANITATION POLICIES, SANITATION PROGRAM, SANITATION SECTOR, SANITATION SERVICE, SANITATION SERVICE PROVIDERS, SANITATION SERVICES, SANITATION UTILITIES, SERVICE DELIVERY, SERVICE PROVIDER, SERVICE QUALITY, SEWERAGE, SEWERAGE SERVICE, SEWERAGE SERVICES, SMALLER TOWNS, TARIFF REVENUE, TARIFF SETTING, TECHNICAL EFFICIENCY, TOTAL COSTS, TOTAL REVENUE, TOTAL REVENUES, TOWN, TOWNS, TREND ANALYSIS, URBAN AREAS, URBAN HOUSEHOLDS, URBAN POPULATIONS, URBAN UTILITIES, URBAN WATER, URBAN WATER SUPPLIES, URBAN WATER SUPPLY, URBANIZATION, USERS, USERS OF WATER, UTILITY MANAGEMENT, UTILITY REVENUES, UTILITY STAFF, WASTE SERVICES, WASTEWATER, WASTEWATER ASSOCIATION, WASTEWATER COLLECTION, WASTEWATER SECTOR, WASTEWATER SERVICE, WASTEWATER SERVICE PROVIDERS, WASTEWATER SERVICES, WASTEWATER SYSTEMS, WASTEWATER TREATMENT, WASTEWATER TREATMENT PLANT, WASTEWATER UTILITIES, WASTEWATER UTILITY, WATER ASSOCIATION, WATER ASSOCIATIONS, WATER CONSUMPTION, WATER COVERAGE, WATER INDUSTRY, WATER LAW, WATER MARKET, WATER OPERATORS, WATER PRODUCTION, WATER SALES, WATER SECTOR, WATER SECTOR ISSUES, WATER SERVICE, WATER SUPPLIES, WATER SUPPLY, WATER SUPPLY SERVICES, WATER SYSTEM, WATER TARIFF, WATER UTILITIES, WATER UTILITY,
Online Access:http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000334955_20110107044636
https://hdl.handle.net/10986/2545
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record_format koha
institution Banco Mundial
collection DSpace
country Estados Unidos
countrycode US
component Bibliográfico
access En linea
databasecode dig-okr
tag biblioteca
region America del Norte
libraryname Biblioteca del Banco Mundial
language English
topic ACCESS TO INFORMATION
AFFORDABILITY OF WATER
AFFORDABLE WATER
AVAILABLE WATER
BENCHMARKING EXERCISES
CAPITAL INVESTMENT
CASH FLOW
CIVIL SOCIETY
CLIMATE CHANGE
COLLECTION SYSTEM
COLLECTION SYSTEMS
CONNECTION
CONNECTION COST
CONNECTIONS
COST OF WATER
COST RECOVERY
CROSS-SUBSIDIES
CUBIC METER
CUBIC METER OF WATER
CUBIC METERS
DOMESTIC USERS
ENVIRONMENTAL STANDARDS
FINANCIAL VIABILITY
FLOW PROBLEMS
HOURS OF WATER
HOUSEHOLDS
INDEPENDENT REGULATORS
INFILTRATION
INFRASTRUCTURE MAINTENANCE
INTERNATIONAL BENCHMARKING
INVESTMENT DECISIONS
INVESTMENT PLANNING
LARGE UTILITIES
LARGE UTILITY
LARGER UTILITIES
LEGAL STATUS
LITERS PER CAPITA PER DAY
MAINTENANCE COST
MAINTENANCE COSTS
MONITORING PROGRAM
MUNICIPAL AUTHORITIES
MUNICIPAL DEVELOPMENT
MUNICIPAL SERVICES
MUNICIPALITIES
NATIONAL WATER
OPERATING COSTS
OPERATIONAL EFFICIENCY
OPERATIONAL PERFORMANCE
PERFORMANCE DATA
PERFORMANCE INDICATORS
PERFORMANCE MEASUREMENTS
PIPED WATER
POTABLE WATER
PRIVATE OPERATORS
PROVINCIAL GOVERNMENTS
PROVINCIAL WATER
PUBLIC COMPANIES
QUALITY OF SERVICE
REGULATORS
REGULATORY ACTIVITIES
REGULATORY DATA
REVENUE REQUIREMENTS
SAFE WATER
SAFE WATER SUPPLY
SANITATION
SANITATION PERFORMANCE
SANITATION POLICIES
SANITATION PROGRAM
SANITATION SECTOR
SANITATION SERVICE
SANITATION SERVICE PROVIDERS
SANITATION SERVICES
SANITATION UTILITIES
SERVICE DELIVERY
SERVICE PROVIDER
SERVICE QUALITY
SEWERAGE
SEWERAGE SERVICE
SEWERAGE SERVICES
SMALLER TOWNS
TARIFF REVENUE
TARIFF SETTING
TECHNICAL EFFICIENCY
TOTAL COSTS
TOTAL REVENUE
TOTAL REVENUES
TOWN
TOWNS
TREND ANALYSIS
URBAN AREAS
URBAN HOUSEHOLDS
URBAN POPULATIONS
URBAN UTILITIES
URBAN WATER
URBAN WATER SUPPLIES
URBAN WATER SUPPLY
URBANIZATION
USERS
USERS OF WATER
UTILITY MANAGEMENT
UTILITY REVENUES
UTILITY STAFF
WASTE SERVICES
WASTEWATER
WASTEWATER ASSOCIATION
WASTEWATER COLLECTION
WASTEWATER SECTOR
WASTEWATER SERVICE
WASTEWATER SERVICE PROVIDERS
WASTEWATER SERVICES
WASTEWATER SYSTEMS
WASTEWATER TREATMENT
WASTEWATER TREATMENT PLANT
WASTEWATER UTILITIES
WASTEWATER UTILITY
WATER ASSOCIATION
WATER ASSOCIATIONS
WATER CONSUMPTION
WATER COVERAGE
WATER INDUSTRY
WATER LAW
WATER MARKET
WATER OPERATORS
WATER PRODUCTION
WATER SALES
WATER SECTOR
WATER SECTOR ISSUES
WATER SERVICE
WATER SUPPLIES
WATER SUPPLY
WATER SUPPLY SERVICES
WATER SYSTEM
WATER TARIFF
WATER UTILITIES
WATER UTILITY
ACCESS TO INFORMATION
AFFORDABILITY OF WATER
AFFORDABLE WATER
AVAILABLE WATER
BENCHMARKING EXERCISES
CAPITAL INVESTMENT
CASH FLOW
CIVIL SOCIETY
CLIMATE CHANGE
COLLECTION SYSTEM
COLLECTION SYSTEMS
CONNECTION
CONNECTION COST
CONNECTIONS
COST OF WATER
COST RECOVERY
CROSS-SUBSIDIES
CUBIC METER
CUBIC METER OF WATER
CUBIC METERS
DOMESTIC USERS
ENVIRONMENTAL STANDARDS
FINANCIAL VIABILITY
FLOW PROBLEMS
HOURS OF WATER
HOUSEHOLDS
INDEPENDENT REGULATORS
INFILTRATION
INFRASTRUCTURE MAINTENANCE
INTERNATIONAL BENCHMARKING
INVESTMENT DECISIONS
INVESTMENT PLANNING
LARGE UTILITIES
LARGE UTILITY
LARGER UTILITIES
LEGAL STATUS
LITERS PER CAPITA PER DAY
MAINTENANCE COST
MAINTENANCE COSTS
MONITORING PROGRAM
MUNICIPAL AUTHORITIES
MUNICIPAL DEVELOPMENT
MUNICIPAL SERVICES
MUNICIPALITIES
NATIONAL WATER
OPERATING COSTS
OPERATIONAL EFFICIENCY
OPERATIONAL PERFORMANCE
PERFORMANCE DATA
PERFORMANCE INDICATORS
PERFORMANCE MEASUREMENTS
PIPED WATER
POTABLE WATER
PRIVATE OPERATORS
PROVINCIAL GOVERNMENTS
PROVINCIAL WATER
PUBLIC COMPANIES
QUALITY OF SERVICE
REGULATORS
REGULATORY ACTIVITIES
REGULATORY DATA
REVENUE REQUIREMENTS
SAFE WATER
SAFE WATER SUPPLY
SANITATION
SANITATION PERFORMANCE
SANITATION POLICIES
SANITATION PROGRAM
SANITATION SECTOR
SANITATION SERVICE
SANITATION SERVICE PROVIDERS
SANITATION SERVICES
SANITATION UTILITIES
SERVICE DELIVERY
SERVICE PROVIDER
SERVICE QUALITY
SEWERAGE
SEWERAGE SERVICE
SEWERAGE SERVICES
SMALLER TOWNS
TARIFF REVENUE
TARIFF SETTING
TECHNICAL EFFICIENCY
TOTAL COSTS
TOTAL REVENUE
TOTAL REVENUES
TOWN
TOWNS
TREND ANALYSIS
URBAN AREAS
URBAN HOUSEHOLDS
URBAN POPULATIONS
URBAN UTILITIES
URBAN WATER
URBAN WATER SUPPLIES
URBAN WATER SUPPLY
URBANIZATION
USERS
USERS OF WATER
UTILITY MANAGEMENT
UTILITY REVENUES
UTILITY STAFF
WASTE SERVICES
WASTEWATER
WASTEWATER ASSOCIATION
WASTEWATER COLLECTION
WASTEWATER SECTOR
WASTEWATER SERVICE
WASTEWATER SERVICE PROVIDERS
WASTEWATER SERVICES
WASTEWATER SYSTEMS
WASTEWATER TREATMENT
WASTEWATER TREATMENT PLANT
WASTEWATER UTILITIES
WASTEWATER UTILITY
WATER ASSOCIATION
WATER ASSOCIATIONS
WATER CONSUMPTION
WATER COVERAGE
WATER INDUSTRY
WATER LAW
WATER MARKET
WATER OPERATORS
WATER PRODUCTION
WATER SALES
WATER SECTOR
WATER SECTOR ISSUES
WATER SERVICE
WATER SUPPLIES
WATER SUPPLY
WATER SUPPLY SERVICES
WATER SYSTEM
WATER TARIFF
WATER UTILITIES
WATER UTILITY
spellingShingle ACCESS TO INFORMATION
AFFORDABILITY OF WATER
AFFORDABLE WATER
AVAILABLE WATER
BENCHMARKING EXERCISES
CAPITAL INVESTMENT
CASH FLOW
CIVIL SOCIETY
CLIMATE CHANGE
COLLECTION SYSTEM
COLLECTION SYSTEMS
CONNECTION
CONNECTION COST
CONNECTIONS
COST OF WATER
COST RECOVERY
CROSS-SUBSIDIES
CUBIC METER
CUBIC METER OF WATER
CUBIC METERS
DOMESTIC USERS
ENVIRONMENTAL STANDARDS
FINANCIAL VIABILITY
FLOW PROBLEMS
HOURS OF WATER
HOUSEHOLDS
INDEPENDENT REGULATORS
INFILTRATION
INFRASTRUCTURE MAINTENANCE
INTERNATIONAL BENCHMARKING
INVESTMENT DECISIONS
INVESTMENT PLANNING
LARGE UTILITIES
LARGE UTILITY
LARGER UTILITIES
LEGAL STATUS
LITERS PER CAPITA PER DAY
MAINTENANCE COST
MAINTENANCE COSTS
MONITORING PROGRAM
MUNICIPAL AUTHORITIES
MUNICIPAL DEVELOPMENT
MUNICIPAL SERVICES
MUNICIPALITIES
NATIONAL WATER
OPERATING COSTS
OPERATIONAL EFFICIENCY
OPERATIONAL PERFORMANCE
PERFORMANCE DATA
PERFORMANCE INDICATORS
PERFORMANCE MEASUREMENTS
PIPED WATER
POTABLE WATER
PRIVATE OPERATORS
PROVINCIAL GOVERNMENTS
PROVINCIAL WATER
PUBLIC COMPANIES
QUALITY OF SERVICE
REGULATORS
REGULATORY ACTIVITIES
REGULATORY DATA
REVENUE REQUIREMENTS
SAFE WATER
SAFE WATER SUPPLY
SANITATION
SANITATION PERFORMANCE
SANITATION POLICIES
SANITATION PROGRAM
SANITATION SECTOR
SANITATION SERVICE
SANITATION SERVICE PROVIDERS
SANITATION SERVICES
SANITATION UTILITIES
SERVICE DELIVERY
SERVICE PROVIDER
SERVICE QUALITY
SEWERAGE
SEWERAGE SERVICE
SEWERAGE SERVICES
SMALLER TOWNS
TARIFF REVENUE
TARIFF SETTING
TECHNICAL EFFICIENCY
TOTAL COSTS
TOTAL REVENUE
TOTAL REVENUES
TOWN
TOWNS
TREND ANALYSIS
URBAN AREAS
URBAN HOUSEHOLDS
URBAN POPULATIONS
URBAN UTILITIES
URBAN WATER
URBAN WATER SUPPLIES
URBAN WATER SUPPLY
URBANIZATION
USERS
USERS OF WATER
UTILITY MANAGEMENT
UTILITY REVENUES
UTILITY STAFF
WASTE SERVICES
WASTEWATER
WASTEWATER ASSOCIATION
WASTEWATER COLLECTION
WASTEWATER SECTOR
WASTEWATER SERVICE
WASTEWATER SERVICE PROVIDERS
WASTEWATER SERVICES
WASTEWATER SYSTEMS
WASTEWATER TREATMENT
WASTEWATER TREATMENT PLANT
WASTEWATER UTILITIES
WASTEWATER UTILITY
WATER ASSOCIATION
WATER ASSOCIATIONS
WATER CONSUMPTION
WATER COVERAGE
WATER INDUSTRY
WATER LAW
WATER MARKET
WATER OPERATORS
WATER PRODUCTION
WATER SALES
WATER SECTOR
WATER SECTOR ISSUES
WATER SERVICE
WATER SUPPLIES
WATER SUPPLY
WATER SUPPLY SERVICES
WATER SYSTEM
WATER TARIFF
WATER UTILITIES
WATER UTILITY
ACCESS TO INFORMATION
AFFORDABILITY OF WATER
AFFORDABLE WATER
AVAILABLE WATER
BENCHMARKING EXERCISES
CAPITAL INVESTMENT
CASH FLOW
CIVIL SOCIETY
CLIMATE CHANGE
COLLECTION SYSTEM
COLLECTION SYSTEMS
CONNECTION
CONNECTION COST
CONNECTIONS
COST OF WATER
COST RECOVERY
CROSS-SUBSIDIES
CUBIC METER
CUBIC METER OF WATER
CUBIC METERS
DOMESTIC USERS
ENVIRONMENTAL STANDARDS
FINANCIAL VIABILITY
FLOW PROBLEMS
HOURS OF WATER
HOUSEHOLDS
INDEPENDENT REGULATORS
INFILTRATION
INFRASTRUCTURE MAINTENANCE
INTERNATIONAL BENCHMARKING
INVESTMENT DECISIONS
INVESTMENT PLANNING
LARGE UTILITIES
LARGE UTILITY
LARGER UTILITIES
LEGAL STATUS
LITERS PER CAPITA PER DAY
MAINTENANCE COST
MAINTENANCE COSTS
MONITORING PROGRAM
MUNICIPAL AUTHORITIES
MUNICIPAL DEVELOPMENT
MUNICIPAL SERVICES
MUNICIPALITIES
NATIONAL WATER
OPERATING COSTS
OPERATIONAL EFFICIENCY
OPERATIONAL PERFORMANCE
PERFORMANCE DATA
PERFORMANCE INDICATORS
PERFORMANCE MEASUREMENTS
PIPED WATER
POTABLE WATER
PRIVATE OPERATORS
PROVINCIAL GOVERNMENTS
PROVINCIAL WATER
PUBLIC COMPANIES
QUALITY OF SERVICE
REGULATORS
REGULATORY ACTIVITIES
REGULATORY DATA
REVENUE REQUIREMENTS
SAFE WATER
SAFE WATER SUPPLY
SANITATION
SANITATION PERFORMANCE
SANITATION POLICIES
SANITATION PROGRAM
SANITATION SECTOR
SANITATION SERVICE
SANITATION SERVICE PROVIDERS
SANITATION SERVICES
SANITATION UTILITIES
SERVICE DELIVERY
SERVICE PROVIDER
SERVICE QUALITY
SEWERAGE
SEWERAGE SERVICE
SEWERAGE SERVICES
SMALLER TOWNS
TARIFF REVENUE
TARIFF SETTING
TECHNICAL EFFICIENCY
TOTAL COSTS
TOTAL REVENUE
TOTAL REVENUES
TOWN
TOWNS
TREND ANALYSIS
URBAN AREAS
URBAN HOUSEHOLDS
URBAN POPULATIONS
URBAN UTILITIES
URBAN WATER
URBAN WATER SUPPLIES
URBAN WATER SUPPLY
URBANIZATION
USERS
USERS OF WATER
UTILITY MANAGEMENT
UTILITY REVENUES
UTILITY STAFF
WASTE SERVICES
WASTEWATER
WASTEWATER ASSOCIATION
WASTEWATER COLLECTION
WASTEWATER SECTOR
WASTEWATER SERVICE
WASTEWATER SERVICE PROVIDERS
WASTEWATER SERVICES
WASTEWATER SYSTEMS
WASTEWATER TREATMENT
WASTEWATER TREATMENT PLANT
WASTEWATER UTILITIES
WASTEWATER UTILITY
WATER ASSOCIATION
WATER ASSOCIATIONS
WATER CONSUMPTION
WATER COVERAGE
WATER INDUSTRY
WATER LAW
WATER MARKET
WATER OPERATORS
WATER PRODUCTION
WATER SALES
WATER SECTOR
WATER SECTOR ISSUES
WATER SERVICE
WATER SUPPLIES
WATER SUPPLY
WATER SUPPLY SERVICES
WATER SYSTEM
WATER TARIFF
WATER UTILITIES
WATER UTILITY
van den Berg, Caroline
Danilenko, Alexander
The IBNET Water Supply and Sanitation Performance Blue Book
description The International Benchmarking Network for Water and Sanitation Utilities (IBNET) blue book creates a baseline and, at the same time, offers a global vision of the state of the sector in developing countries. By tracking progress in and quantifying and assessing the water supply and sanitation sectors, IBNET helps meet the goal of providing safe, sustainable, and affordable water and sanitation for all. This report serves three purposes. First, it aims to raise awareness of how IBNET can help utilities identify ways to improve urban water and wastewater services. Second, it provides an introduction to benchmarking and to IBNET's objectives, scope, focus, and some recent achievements. Third, it elaborates the methodology and data behind IBNET and presents an overview of IBNET results and country data. By providing comparative information on utilities' costs and performance, IBNET and this study can be used by a wide range of stakeholders, including: 1) utilities: to identify areas of improvement and set realistic targets; 2) governments: to monitor and adjust sector policies and programs; 3) regulators: to ensure that adequate incentives are provided for improved utility performance and that consumers obtain value services; 4) consumers and civil society: to express valid concerns; 5) international agencies and advisers: to perform an evaluation of utilities for lending purposes; and 6) private investors: to identify opportunities and viable markets for investments.
topic_facet ACCESS TO INFORMATION
AFFORDABILITY OF WATER
AFFORDABLE WATER
AVAILABLE WATER
BENCHMARKING EXERCISES
CAPITAL INVESTMENT
CASH FLOW
CIVIL SOCIETY
CLIMATE CHANGE
COLLECTION SYSTEM
COLLECTION SYSTEMS
CONNECTION
CONNECTION COST
CONNECTIONS
COST OF WATER
COST RECOVERY
CROSS-SUBSIDIES
CUBIC METER
CUBIC METER OF WATER
CUBIC METERS
DOMESTIC USERS
ENVIRONMENTAL STANDARDS
FINANCIAL VIABILITY
FLOW PROBLEMS
HOURS OF WATER
HOUSEHOLDS
INDEPENDENT REGULATORS
INFILTRATION
INFRASTRUCTURE MAINTENANCE
INTERNATIONAL BENCHMARKING
INVESTMENT DECISIONS
INVESTMENT PLANNING
LARGE UTILITIES
LARGE UTILITY
LARGER UTILITIES
LEGAL STATUS
LITERS PER CAPITA PER DAY
MAINTENANCE COST
MAINTENANCE COSTS
MONITORING PROGRAM
MUNICIPAL AUTHORITIES
MUNICIPAL DEVELOPMENT
MUNICIPAL SERVICES
MUNICIPALITIES
NATIONAL WATER
OPERATING COSTS
OPERATIONAL EFFICIENCY
OPERATIONAL PERFORMANCE
PERFORMANCE DATA
PERFORMANCE INDICATORS
PERFORMANCE MEASUREMENTS
PIPED WATER
POTABLE WATER
PRIVATE OPERATORS
PROVINCIAL GOVERNMENTS
PROVINCIAL WATER
PUBLIC COMPANIES
QUALITY OF SERVICE
REGULATORS
REGULATORY ACTIVITIES
REGULATORY DATA
REVENUE REQUIREMENTS
SAFE WATER
SAFE WATER SUPPLY
SANITATION
SANITATION PERFORMANCE
SANITATION POLICIES
SANITATION PROGRAM
SANITATION SECTOR
SANITATION SERVICE
SANITATION SERVICE PROVIDERS
SANITATION SERVICES
SANITATION UTILITIES
SERVICE DELIVERY
SERVICE PROVIDER
SERVICE QUALITY
SEWERAGE
SEWERAGE SERVICE
SEWERAGE SERVICES
SMALLER TOWNS
TARIFF REVENUE
TARIFF SETTING
TECHNICAL EFFICIENCY
TOTAL COSTS
TOTAL REVENUE
TOTAL REVENUES
TOWN
TOWNS
TREND ANALYSIS
URBAN AREAS
URBAN HOUSEHOLDS
URBAN POPULATIONS
URBAN UTILITIES
URBAN WATER
URBAN WATER SUPPLIES
URBAN WATER SUPPLY
URBANIZATION
USERS
USERS OF WATER
UTILITY MANAGEMENT
UTILITY REVENUES
UTILITY STAFF
WASTE SERVICES
WASTEWATER
WASTEWATER ASSOCIATION
WASTEWATER COLLECTION
WASTEWATER SECTOR
WASTEWATER SERVICE
WASTEWATER SERVICE PROVIDERS
WASTEWATER SERVICES
WASTEWATER SYSTEMS
WASTEWATER TREATMENT
WASTEWATER TREATMENT PLANT
WASTEWATER UTILITIES
WASTEWATER UTILITY
WATER ASSOCIATION
WATER ASSOCIATIONS
WATER CONSUMPTION
WATER COVERAGE
WATER INDUSTRY
WATER LAW
WATER MARKET
WATER OPERATORS
WATER PRODUCTION
WATER SALES
WATER SECTOR
WATER SECTOR ISSUES
WATER SERVICE
WATER SUPPLIES
WATER SUPPLY
WATER SUPPLY SERVICES
WATER SYSTEM
WATER TARIFF
WATER UTILITIES
WATER UTILITY
author van den Berg, Caroline
Danilenko, Alexander
author_facet van den Berg, Caroline
Danilenko, Alexander
author_sort van den Berg, Caroline
title The IBNET Water Supply and Sanitation Performance Blue Book
title_short The IBNET Water Supply and Sanitation Performance Blue Book
title_full The IBNET Water Supply and Sanitation Performance Blue Book
title_fullStr The IBNET Water Supply and Sanitation Performance Blue Book
title_full_unstemmed The IBNET Water Supply and Sanitation Performance Blue Book
title_sort ibnet water supply and sanitation performance blue book
publisher World Bank
publishDate 2011
url http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000334955_20110107044636
https://hdl.handle.net/10986/2545
work_keys_str_mv AT vandenbergcaroline theibnetwatersupplyandsanitationperformancebluebook
AT danilenkoalexander theibnetwatersupplyandsanitationperformancebluebook
AT vandenbergcaroline ibnetwatersupplyandsanitationperformancebluebook
AT danilenkoalexander ibnetwatersupplyandsanitationperformancebluebook
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spelling dig-okr-1098625452024-08-08T15:49:43Z The IBNET Water Supply and Sanitation Performance Blue Book van den Berg, Caroline Danilenko, Alexander ACCESS TO INFORMATION AFFORDABILITY OF WATER AFFORDABLE WATER AVAILABLE WATER BENCHMARKING EXERCISES CAPITAL INVESTMENT CASH FLOW CIVIL SOCIETY CLIMATE CHANGE COLLECTION SYSTEM COLLECTION SYSTEMS CONNECTION CONNECTION COST CONNECTIONS COST OF WATER COST RECOVERY CROSS-SUBSIDIES CUBIC METER CUBIC METER OF WATER CUBIC METERS DOMESTIC USERS ENVIRONMENTAL STANDARDS FINANCIAL VIABILITY FLOW PROBLEMS HOURS OF WATER HOUSEHOLDS INDEPENDENT REGULATORS INFILTRATION INFRASTRUCTURE MAINTENANCE INTERNATIONAL BENCHMARKING INVESTMENT DECISIONS INVESTMENT PLANNING LARGE UTILITIES LARGE UTILITY LARGER UTILITIES LEGAL STATUS LITERS PER CAPITA PER DAY MAINTENANCE COST MAINTENANCE COSTS MONITORING PROGRAM MUNICIPAL AUTHORITIES MUNICIPAL DEVELOPMENT MUNICIPAL SERVICES MUNICIPALITIES NATIONAL WATER OPERATING COSTS OPERATIONAL EFFICIENCY OPERATIONAL PERFORMANCE PERFORMANCE DATA PERFORMANCE INDICATORS PERFORMANCE MEASUREMENTS PIPED WATER POTABLE WATER PRIVATE OPERATORS PROVINCIAL GOVERNMENTS PROVINCIAL WATER PUBLIC COMPANIES QUALITY OF SERVICE REGULATORS REGULATORY ACTIVITIES REGULATORY DATA REVENUE REQUIREMENTS SAFE WATER SAFE WATER SUPPLY SANITATION SANITATION PERFORMANCE SANITATION POLICIES SANITATION PROGRAM SANITATION SECTOR SANITATION SERVICE SANITATION SERVICE PROVIDERS SANITATION SERVICES SANITATION UTILITIES SERVICE DELIVERY SERVICE PROVIDER SERVICE QUALITY SEWERAGE SEWERAGE SERVICE SEWERAGE SERVICES SMALLER TOWNS TARIFF REVENUE TARIFF SETTING TECHNICAL EFFICIENCY TOTAL COSTS TOTAL REVENUE TOTAL REVENUES TOWN TOWNS TREND ANALYSIS URBAN AREAS URBAN HOUSEHOLDS URBAN POPULATIONS URBAN UTILITIES URBAN WATER URBAN WATER SUPPLIES URBAN WATER SUPPLY URBANIZATION USERS USERS OF WATER UTILITY MANAGEMENT UTILITY REVENUES UTILITY STAFF WASTE SERVICES WASTEWATER WASTEWATER ASSOCIATION WASTEWATER COLLECTION WASTEWATER SECTOR WASTEWATER SERVICE WASTEWATER SERVICE PROVIDERS WASTEWATER SERVICES WASTEWATER SYSTEMS WASTEWATER TREATMENT WASTEWATER TREATMENT PLANT WASTEWATER UTILITIES WASTEWATER UTILITY WATER ASSOCIATION WATER ASSOCIATIONS WATER CONSUMPTION WATER COVERAGE WATER INDUSTRY WATER LAW WATER MARKET WATER OPERATORS WATER PRODUCTION WATER SALES WATER SECTOR WATER SECTOR ISSUES WATER SERVICE WATER SUPPLIES WATER SUPPLY WATER SUPPLY SERVICES WATER SYSTEM WATER TARIFF WATER UTILITIES WATER UTILITY The International Benchmarking Network for Water and Sanitation Utilities (IBNET) blue book creates a baseline and, at the same time, offers a global vision of the state of the sector in developing countries. By tracking progress in and quantifying and assessing the water supply and sanitation sectors, IBNET helps meet the goal of providing safe, sustainable, and affordable water and sanitation for all. This report serves three purposes. First, it aims to raise awareness of how IBNET can help utilities identify ways to improve urban water and wastewater services. Second, it provides an introduction to benchmarking and to IBNET's objectives, scope, focus, and some recent achievements. Third, it elaborates the methodology and data behind IBNET and presents an overview of IBNET results and country data. By providing comparative information on utilities' costs and performance, IBNET and this study can be used by a wide range of stakeholders, including: 1) utilities: to identify areas of improvement and set realistic targets; 2) governments: to monitor and adjust sector policies and programs; 3) regulators: to ensure that adequate incentives are provided for improved utility performance and that consumers obtain value services; 4) consumers and civil society: to express valid concerns; 5) international agencies and advisers: to perform an evaluation of utilities for lending purposes; and 6) private investors: to identify opportunities and viable markets for investments. 2012-03-19T09:36:08Z 2012-03-19T09:36:08Z 2011 http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000334955_20110107044636 978-0-8213-8582-1 https://hdl.handle.net/10986/2545 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank application/pdf text/plain World Bank