The IBNET Water Supply and Sanitation Performance Blue Book

The International Benchmarking Network for Water and Sanitation Utilities (IBNET) blue book creates a baseline and, at the same time, offers a global vision of the state of the sector in developing countries. By tracking progress in and quantifying and assessing the water supply and sanitation sectors, IBNET helps meet the goal of providing safe, sustainable, and affordable water and sanitation for all. This report serves three purposes. First, it aims to raise awareness of how IBNET can help utilities identify ways to improve urban water and wastewater services. Second, it provides an introduction to benchmarking and to IBNET's objectives, scope, focus, and some recent achievements. Third, it elaborates the methodology and data behind IBNET and presents an overview of IBNET results and country data. By providing comparative information on utilities' costs and performance, IBNET and this study can be used by a wide range of stakeholders, including: 1) utilities: to identify areas of improvement and set realistic targets; 2) governments: to monitor and adjust sector policies and programs; 3) regulators: to ensure that adequate incentives are provided for improved utility performance and that consumers obtain value services; 4) consumers and civil society: to express valid concerns; 5) international agencies and advisers: to perform an evaluation of utilities for lending purposes; and 6) private investors: to identify opportunities and viable markets for investments.

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Bibliographic Details
Main Authors: van den Berg, Caroline, Danilenko, Alexander
Language:English
Published: World Bank 2011
Subjects:ACCESS TO INFORMATION, AFFORDABILITY OF WATER, AFFORDABLE WATER, AVAILABLE WATER, BENCHMARKING EXERCISES, CAPITAL INVESTMENT, CASH FLOW, CIVIL SOCIETY, CLIMATE CHANGE, COLLECTION SYSTEM, COLLECTION SYSTEMS, CONNECTION, CONNECTION COST, CONNECTIONS, COST OF WATER, COST RECOVERY, CROSS-SUBSIDIES, CUBIC METER, CUBIC METER OF WATER, CUBIC METERS, DOMESTIC USERS, ENVIRONMENTAL STANDARDS, FINANCIAL VIABILITY, FLOW PROBLEMS, HOURS OF WATER, HOUSEHOLDS, INDEPENDENT REGULATORS, INFILTRATION, INFRASTRUCTURE MAINTENANCE, INTERNATIONAL BENCHMARKING, INVESTMENT DECISIONS, INVESTMENT PLANNING, LARGE UTILITIES, LARGE UTILITY, LARGER UTILITIES, LEGAL STATUS, LITERS PER CAPITA PER DAY, MAINTENANCE COST, MAINTENANCE COSTS, MONITORING PROGRAM, MUNICIPAL AUTHORITIES, MUNICIPAL DEVELOPMENT, MUNICIPAL SERVICES, MUNICIPALITIES, NATIONAL WATER, OPERATING COSTS, OPERATIONAL EFFICIENCY, OPERATIONAL PERFORMANCE, PERFORMANCE DATA, PERFORMANCE INDICATORS, PERFORMANCE MEASUREMENTS, PIPED WATER, POTABLE WATER, PRIVATE OPERATORS, PROVINCIAL GOVERNMENTS, PROVINCIAL WATER, PUBLIC COMPANIES, QUALITY OF SERVICE, REGULATORS, REGULATORY ACTIVITIES, REGULATORY DATA, REVENUE REQUIREMENTS, SAFE WATER, SAFE WATER SUPPLY, SANITATION, SANITATION PERFORMANCE, SANITATION POLICIES, SANITATION PROGRAM, SANITATION SECTOR, SANITATION SERVICE, SANITATION SERVICE PROVIDERS, SANITATION SERVICES, SANITATION UTILITIES, SERVICE DELIVERY, SERVICE PROVIDER, SERVICE QUALITY, SEWERAGE, SEWERAGE SERVICE, SEWERAGE SERVICES, SMALLER TOWNS, TARIFF REVENUE, TARIFF SETTING, TECHNICAL EFFICIENCY, TOTAL COSTS, TOTAL REVENUE, TOTAL REVENUES, TOWN, TOWNS, TREND ANALYSIS, URBAN AREAS, URBAN HOUSEHOLDS, URBAN POPULATIONS, URBAN UTILITIES, URBAN WATER, URBAN WATER SUPPLIES, URBAN WATER SUPPLY, URBANIZATION, USERS, USERS OF WATER, UTILITY MANAGEMENT, UTILITY REVENUES, UTILITY STAFF, WASTE SERVICES, WASTEWATER, WASTEWATER ASSOCIATION, WASTEWATER COLLECTION, WASTEWATER SECTOR, WASTEWATER SERVICE, WASTEWATER SERVICE PROVIDERS, WASTEWATER SERVICES, WASTEWATER SYSTEMS, WASTEWATER TREATMENT, WASTEWATER TREATMENT PLANT, WASTEWATER UTILITIES, WASTEWATER UTILITY, WATER ASSOCIATION, WATER ASSOCIATIONS, WATER CONSUMPTION, WATER COVERAGE, WATER INDUSTRY, WATER LAW, WATER MARKET, WATER OPERATORS, WATER PRODUCTION, WATER SALES, WATER SECTOR, WATER SECTOR ISSUES, WATER SERVICE, WATER SUPPLIES, WATER SUPPLY, WATER SUPPLY SERVICES, WATER SYSTEM, WATER TARIFF, WATER UTILITIES, WATER UTILITY,
Online Access:http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000334955_20110107044636
https://hdl.handle.net/10986/2545
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Summary:The International Benchmarking Network for Water and Sanitation Utilities (IBNET) blue book creates a baseline and, at the same time, offers a global vision of the state of the sector in developing countries. By tracking progress in and quantifying and assessing the water supply and sanitation sectors, IBNET helps meet the goal of providing safe, sustainable, and affordable water and sanitation for all. This report serves three purposes. First, it aims to raise awareness of how IBNET can help utilities identify ways to improve urban water and wastewater services. Second, it provides an introduction to benchmarking and to IBNET's objectives, scope, focus, and some recent achievements. Third, it elaborates the methodology and data behind IBNET and presents an overview of IBNET results and country data. By providing comparative information on utilities' costs and performance, IBNET and this study can be used by a wide range of stakeholders, including: 1) utilities: to identify areas of improvement and set realistic targets; 2) governments: to monitor and adjust sector policies and programs; 3) regulators: to ensure that adequate incentives are provided for improved utility performance and that consumers obtain value services; 4) consumers and civil society: to express valid concerns; 5) international agencies and advisers: to perform an evaluation of utilities for lending purposes; and 6) private investors: to identify opportunities and viable markets for investments.