Ghana Country Study : A Roadmap for the Strategic Application of Information and Communication Technology

Ghana Country Study : A Roadmap for the Strategic Application of Information and Communication Technology

At the end of February 2011, the World Bank commissioned Balancing Act to assess the innovative Information and communication Technologies (ICT) applications already being used in the country, the impact of these applications, and provide recommendations on how these applications could be scaled up in the future. The study is part of a wider World Bank initiative to scale up the strategic application of information and communication technology in Africa. The study takes as its main assumption that ICT can provide a number of different ways that can help the social and economic growth of a country. However, it also looks at the interplay between things that ICT can make happen and the broader factors affecting Ghana. The structure of the report is as follows: 1) creating critical mass - the central argument; 2) the transition from infrastructure to services and applications; 3) the current state of ICT-enabled services and applications in Ghana; and 4) getting from here to there: actions needed to scale-up ICT services and apps. The methodology for this study has three parts to it: an examination of the African ICT roadmap; comparisons with Kenya and other countries; and the gathering of expert opinion both from the public and private sectors.

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Bibliographic Details
Main Author: World Bank
Language:English
en_US
Published: Washington, DC 2011-11
Subjects:3G, ACCESS CHARGES, ACCESS TO COMPUTERS, ACCESS TO THE INTERNET, ADVERTISEMENTS, ADVERTISING, AGENTS, APPLICATION OF INFORMATION, AUTOMATION, B2B, B2C, BANDWIDTH, BASIC, BI, BLOG, BROADBAND, BROADCAST, BUSINESS MODEL, BUSINESS MODELS, BUSINESS PROCESS, BUSINESS PROCESS OUTSOURCING, BUSINESS SERVICE, BUSINESSES, BUYERS, CACHE, CALL CENTRE, CALL CENTRES, CAPACITY BUILDING, CAPACITY-BUILDING, COLLABORATION, COMMODITY, COMMUNICATION TECHNOLOGY, COMPUTER LITERACY, COMPUTERS, COMPUTING, CONNECTIVITY, CONTENT PROVIDER, CONTENT PROVIDERS, CONTRACTORS, CURRENCY CONVERSIONS, CUSTOMER BASE, CUSTOMER SERVICE, CUSTOMS, DATA COVERAGE, DATA SERVICES, DECISION-MAKING, DEVICES, DIGITAL, DIGITAL SERVICES, DIGITIZATION, DISTRIBUTION CHANNELS, E-GOVERNMENT, E-MAILS, E-PAYMENT, E-PROCUREMENT, E-TRANSACTIONS, ECONOMIC DEVELOPMENT, ELECTRICITY, ELECTRONIC TRANSACTIONS, END-USER, END-USERS, ENTERTAINMENT, EQUIPMENT, EXPERT OPINION, EXPORT MARKETS, FIBRE CABLE, FINANCIAL INSTITUTIONS, FINANCIAL TRANSACTIONS, GLOBAL ECONOMY, GOVERNMENT POLICY, GOVERNMENT REVENUE, GOVERNMENT SERVICE, GOVERNMENT SERVICES, HUMAN RESOURCE, HUMAN RESOURCE DEVELOPMENT, ICT, INFORMATION PROVIDERS, INFORMATION SERVICE, INFRASTRUCTURE DEVELOPMENT, INNOVATION, INNOVATIONS, INSTITUTIONAL FRAMEWORK, INTERNATIONAL CLIENTS, INTERNATIONAL COMPANIES, INTERNET ACCESS, INTERNET APPLICATIONS, INTERNET SERVICES, INTERNET TRAFFIC, INTERNET USE, ISP, ISPS, IT SERVICES, JAVA, LEARNING, LICENSING, LIMITED ACCESS, LOCALISATION, MARKET COMPETITION, MARKET RESEARCH, MARKET SHARE, MARKETING, MATERIAL, MEDIA, MIS, MOBILE PHONE, MOBILE PHONES, MOBILE SERVICES, MONEY ORDER, NECESSARY SKILLS, NETWORKING, NETWORKS, NUMBER OF USERS, ONLINE ADVERTISING, ONLINE RETAILERS, ONLINE SERVICE, ONLINE SERVICES, ONLINE SYSTEMS, OPEN ACCESS, OUTSOURCING, PAYMENT SYSTEM, PAYMENT SYSTEMS, PAYMENT TRANSACTIONS, PC, PCS, PENETRATION RATE, PHONES, PHYSICAL INFRASTRUCTURE, PILOT PROJECTS, PPPS, PRICE COMPARISON, PRICE COMPARISONS, PRIVATE SECTOR, PRIVATE SECTORS, PRODUCTIVITY, PROGRAMS, PROJECT MANAGEMENT, PROTOCOLS, RESULT, RESULTS, RETAIL PRICE, RETAIL PRICES, SATELLITE, SERVER, SERVICE DELIVERY, SERVICE PROVIDERS, SILICON, SITES, SOFTWARE DEVELOPMENT, SOFTWARE SYSTEMS, STOCK CONTROL, TARGETS, TELECOM, TELECOM COMPANIES, TELEVISION, TRACKING SYSTEM, TRANSACTION, UNIVERSAL SERVICE, USER, USERS, USES, VALUE CHAIN, VERIFICATION, VIDEO, VOIP, WEBSITE, WEBSITES, WIRELESS,
Online Access:http://documents.worldbank.org/curated/en/2011/11/16228727/ghana-country-study-roadmap-strategic-application-information-communication-technology
https://hdl.handle.net/10986/12343
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Summary:At the end of February 2011, the World Bank commissioned Balancing Act to assess the innovative Information and communication Technologies (ICT) applications already being used in the country, the impact of these applications, and provide recommendations on how these applications could be scaled up in the future. The study is part of a wider World Bank initiative to scale up the strategic application of information and communication technology in Africa. The study takes as its main assumption that ICT can provide a number of different ways that can help the social and economic growth of a country. However, it also looks at the interplay between things that ICT can make happen and the broader factors affecting Ghana. The structure of the report is as follows: 1) creating critical mass - the central argument; 2) the transition from infrastructure to services and applications; 3) the current state of ICT-enabled services and applications in Ghana; and 4) getting from here to there: actions needed to scale-up ICT services and apps. The methodology for this study has three parts to it: an examination of the African ICT roadmap; comparisons with Kenya and other countries; and the gathering of expert opinion both from the public and private sectors.

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