Computerizing Tax and Customs Administrations

Computerization is an important part of World Bank tax and customs projects. Revenue administration computerization projects should be seen in the broader context of public sector reforms. They touch on issues such as the government's overall strategy for information technology, the revenue agency's autonomy in maintaining information technology systems, civil service laws and procurement policies, and communication and cooperation among government agencies. Drawing on completed and ongoing projects -- especially the Philippines Tax Computerization Project -- this note offers recommendations for project design and implementation.

Bibliographic Details

Main Authors:	Engelschalk, Michael, Melhem, Samia, Weist, Dana
Format:	Brief biblioteca
Language:	English
Published:	World Bank, Washington, DC 2000-10
Subjects:	TAX ADMINISTRATION AUTOMATION, COMPUTERIZATION, CUSTOMS ADMINISTRATION AUTOMATION, PROJECT IMPLEMENTATION, PROCUREMENT, INFORMATION TECHNOLOGY ADMINISTRATION REFORM, ADMINISTRATIVE PROCEDURES, ADMINISTRATIVE REFORMS, BUSINESS PROCESSES, CORRUPTION, FINANCIAL RESOURCES, GOVERNMENT AGENCIES, HUMAN RESOURCE, INFORMATION TECHNOLOGY, LAWS, LEARNING, MANAGERS, NATIONS, OUTSOURCING, PRESIDENCY, PRIVATE SECTOR, PROGRAMS, PUBLIC SECTOR, REVENUE ADMINISTRATION, REVENUE AUTHORITIES, REVENUE COLLECTION, SOFTWARE DEVELOPMENT, SOFTWARE PACKAGES, STATE REVENUE, TAX, TAX ADMINISTRATION, TAX POLICY, TAX SYSTEM, TECHNICAL ASSISTANCE, TRAINING CENTERS, TRANSPARENCY,
Online Access:	http://documents.worldbank.org/curated/en/2000/10/828350/computerizing-tax-customs-administrations http://hdl.handle.net/10986/11419
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