Assessing the impact of the COVID-19 pandemic on tourism workers’ health and well-being in Jordan

Abstract The current study assesses the impact of the coronavirus (COVID-19) pandemic on tourism workers’ health and well-being in Jordan by investigating coronavirus threats, financial impacts, resources impacts, social isolation, depression and personal control experienced by tourism workers during the COVID-19 pandemic, and how the threats and impacts of the coronavirus pandemic affect workers’ health and well-being. A quantitative survey method was applied using a questionnaire. Data were collected from a sample of 400 tourism workers in Jordan. The study’s findings revealed that tourism workers are financially strained, socially isolated, psychologically depressed, experiencing a lack of personal control, and have limited resources due to their dread of the pandemic and its negative impacts. It was also found that a significant negative direct effect of perceived coronavirus threats and their impacts on workers’ depression and personal control had a significant influence on workers’ health and well-being. The current study proposed a model of the influence of coronavirus on tourism workers’ health and well-being through their personal control and depression.

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Bibliographic Details
Main Authors: Al-Ababneh,Mukhles M., Al-Shakhsheer,Firas J., Habiballah,Ma’moun A., Al-Badarneh,Mohammad B.
Format: Digital revista
Language:English
Published: Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve 2022
Online Access:http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582022000200019
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