Emotional intelligence, work satisfaction, and affective commitment: an occupational health study of social workers
ABSTRACT Social workers' work engagement and burnout were tested in relation to (a) personal variable, i.e., emotional intelligence; (b) organizational variables, i.e., work satisfaction and affective commitment. Regressions revealed emotional intelligence - controlling self – negatively predicted depersonalization and reduced personal accomplishment and positively predicted three facets of work engagement. Emotional intelligence - understanding others – was a negative predictor of reduced personal accomplishment. In addition, work satisfaction negatively predicted three components of burnout and positively predicted emotional work engagement. Affective commitment was a positive predictor of three facets of work engagement and negatively predicted reduced personal accomplishment. Implications for management are discussed.
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| Format: | Digital revista |
| Language: | English |
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Colegio Oficial de la Psicología de Madrid
2022
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| Online Access: | https://scielo.isciii.es/scielo.php?script=sci_arttext&pid=S1576-59622022000300008 |
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