HCFMUSP: Resilience in Response to the COVID-19 Pandemic
ABSTRACT The teaching case describes a set of emergency actions taken by HCFMUSP to manage the needs brought by the COVID-19 pandemic in Brazil. The case objective considers the issues related to the impact of the pandemic mostly in healthcare operations, emphasizing how to: (a) adapt health system governance in response to a crisis (crisis management); (b) manage the health system capacity, which traditionally is not so resilient; (c) deal with a new disease (knowledge management). Thus, it should allow gathering elements for the management of future crises.
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| Main Authors: | , , , |
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| Format: | Digital revista |
| Language: | English |
| Published: |
Associação Nacional de Pós-Graduação e Pesquisa em Administração
2021
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| Online Access: | http://old.scielo.br/scielo.php?script=sci_arttext&pid=S1415-65552021000700811 |
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