"How should I say this?" Agents with culturally-appropriate verbal communication styles

There are several cultural differences in the way humans communicate, both in verbal and non-verbal communication. Research on creating agents that are able to simulate such differences is currently growing, in part for their potential use in designing Virtual Learning Environments for intercultural training. In this paper we analyse a particular aspect of communication that has not yet received much attention in culture-specific agents, which is the verbal style used. Using our current cultural agent architecture, a small scenario was created where the verbal style employed by the agents depends on their cultural parametri-sation. With the scenario created, an experiment was conducted where users did perceive differences between two cultural versions of the agents.

Bibliographic Details

Main Authors:	Mascarenhas, S., Paiva, A., Degens, D.M., McBreen, J., Hofstede, G.J.
Format:	Article in monograph or in proceedings biblioteca
Language:	English
Subjects:	Life Science,
Online Access:	https://research.wur.nl/en/publications/how-should-i-say-this-agents-with-culturally-appropriate-verbal-c
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