Transforming Government and Empowering Communities : The Sri Lankan Experience with e-Development

This book focuses on the institutional innovations needed to lead the diffusion of the new information and communication technology (ICT) that can help transform developing economies into knowledge economies and information societies. It shows that developing e-leadership institutions is a long-term process, fraught with uncertainties, but a process that remains at the heart of implementing ICT-enabled development strategies. It focuses on improving governance and the delivery of public services, bridging economic divides, promoting social inclusion, and drastically cutting transaction costs across the economy. It seeks to exploit new sources of growth, employment, and competitiveness by promoting the ICT and IT-enabled services industries and the use of ICT by small enterprises to network and compete. This book draws on the experience of Sri Lanka to explore what is involved in moving from vision to implementation of a comprehensive e-development strategy-the e-Sri Lanka program. The focus is on building local e-leadership institutions to drive this process and leveraging ICT to transform government and empower communities through e-government and e-society. Finally, to allow sound selection and management of projects, particularly in a national context, it is critical that the program be free from pressure by government, private companies, or others that may seek to use the program to exercise their influence.

Bibliographic Details

Main Author:	Hanna, Nagy K.
Format:	Publication biblioteca
Language:	English en_US
Published:	Washington, DC : World Bank 2008
Subjects:	ACCESS TO KNOWLEDGE, AFFORDABLE ACCESS, BEST PRACTICES, BUSINESS SERVICES, BUSINESSES, CAPABILITIES, CAPACITY BUILDING, CAPACITY-BUILDING, CHANGE MANAGEMENT, CIO, CIOS, CITIZEN SERVICES, CIVIL SOCIETY, COMMUNICATION STRATEGY, COMMUNICATION TECHNOLOGIES, COMMUNICATION TECHNOLOGY, COMPETITIVE ADVANTAGES, COMPETITIVENESS, CONNECTIVITY, CONNECTIVITY INFRASTRUCTURE, COPYRIGHT, DECISION MAKING, DEVELOPMENT PROCESS, DEVELOPMENT PROGRAM, DEVELOPMENT PROJECTS, DIGITAL DIVIDE, DIGITAL OPPORTUNITIES, DOI, DOMAIN, E-BUSINESS, E-BUSINESS SERVICES, E-BUSINESS TRANSFORMATION, E-COMMERCE, E-COMMERCE APPLICATIONS, E-DEVELOPMENT, E-GOVERNANCE, E-GOVERNMENT, E-GOVERNMENT APPLICATIONS, E-GOVERNMENT IMPLEMENTATION, E-GOVERNMENT PILOTS, E-GOVERNMENT PROGRAMS, E-GOVERNMENT PROJECTS, E-GOVERNMENT READINESS, E-GOVERNMENT SERVICES, E-GOVERNMENT SOLUTIONS, E-GOVERNMENT STRATEGIES, E-LEADERS, E-LEADERSHIP, E-MAIL, E-READINESS, E-SERVICES, E-SOCIETY, E-STRATEGIES, ECONOMIC DEVELOPMENT, ECONOMICS, ELECTION, ELECTIONS, ELECTRONIC DATA, ENABLING ENVIRONMENT, ENTERPRISE ARCHITECTURE, FINANCIAL CONSTRAINTS, FINANCIAL SUPPORT, G2B, G2C, G2G, GEOGRAPHIC INFORMATION, GICT, GLOBAL KNOWLEDGE, GLOBAL KNOWLEDGE ECONOMY, GLOBAL MARKETS, GOVERNMENT AGENCIES, GOVERNMENT AGENCY, GOVERNMENT BODIES, GOVERNMENT BUREAUCRACY, GOVERNMENT DEPARTMENTS, GOVERNMENT INFORMATION, GOVERNMENT OFFICIALS, GOVERNMENT SERVICES, GOVERNMENT STAKEHOLDERS, GOVERNMENT TO BUSINESS, GOVERNMENT TO CITIZEN, GOVERNMENT TO GOVERNMENT, HOLISTIC VISION, HUMAN RESOURCE, HUMAN RESOURCE CAPACITY, HUMAN RESOURCE DEVELOPMENT, HUMAN RESOURCES, ICT, IMAGE, IMPLEMENTATION OF E-GOVERNMENT, INFORMATION CULTURE, INFORMATION FOR DEVELOPMENT, INFORMATION INFRASTRUCTURE, INFORMATION POVERTY, INFORMATION SHARING, INFORMATION SOCIETIES, INFORMATION SOCIETY, INFORMATION SYSTEM, INFORMATION SYSTEMS, INFORMATION TECHNOLOGIES, INFORMATION TECHNOLOGY, INFORMATION TECHNOLOGY INDUSTRY, INNOVATION, INNOVATION SYSTEMS, INNOVATIONS, INSTITUTION, INSTITUTIONAL CAPACITY, INSTITUTIONAL CHANGE, INSTITUTIONAL INNOVATION, INTELLECTUAL PROPERTY, INTELLECTUAL PROPERTY RIGHTS, INTERFACE, INTERNATIONAL BEST PRACTICE, INTERNATIONAL BEST PRACTICES, INTERNATIONAL CONSULTANT, INTERNATIONAL CONSULTANTS, INTEROPERABILITY, INVESTMENT IN INFORMATION TECHNOLOGY, KNOWLEDGE ECONOMIES, KNOWLEDGE ECONOMY, KNOWLEDGE MANAGEMENT, KNOWLEDGE SHARING, KNOWLEDGE SOCIETY, LAWS FOR E-GOVERNMENT, LEGAL FRAMEWORK, LEGAL FRAMEWORKS, LICENSES, LIMITED ACCESS, LOCAL KNOWLEDGE, MARKETING, MARKETING STRATEGY, MATERIAL, MULTINATIONALS, NETWORK DEVELOPMENT, NETWORK SERVICES, NETWORKS, ONLINE SERVICES, ORGANIZATIONAL CAPABILITIES, OUTSOURCING, PHOTO, PILOT PROJECTS, POLICY DEVELOPMENT, POLICY ENVIRONMENT, POLICY FRAMEWORK, POLICY MAKING, POLITICAL LEADERSHIP, POLITICAL OBJECTIVES, POLITICAL PATRONAGE, PRIORITIES FOR E-GOVERNMENT, PRIVATE INVESTMENT, PRIVATE PARTNERSHIP, PRIVATE PARTNERSHIPS, PRIVATE SECTOR, PRIVATE SECTOR DEVELOPMENT, PRIVATE SECTORS, PROCUREMENT, PRODUCTIVITY, PROFESSIONAL STAFF, PROJECT MANAGEMENT, PUBLIC ACCOUNTABILITY, PUBLIC ADMINISTRATION, PUBLIC DOMAIN, PUBLIC OPINION, PUBLIC POLICY, PUBLIC SECTOR, PUBLIC SERVICES, QUERIES, R&D, READINESS FOR E-GOVERNMENT, RESULT, RESULTS, SEARCH, SERVICE DELIVERY, SILOS, SOCIAL DEVELOPMENT, SOFTWARE INDUSTRY, STRATEGIC PARTNERSHIPS, TARGETS, TECHNICAL SKILLS, TECHNOLOGY INITIATIVE, TECHNOLOGY STANDARDS, TELECOMMUNICATIONS, TELECOMMUNICATIONS NETWORK, TELECOMMUNICATIONS POLICIES, TELEPHONE, TRANSACTION, TRANSPARENCY, TRANSPARENT GOVERNMENT, USER, USES, VISION OF E-GOVERNMENT, WEB, WEB SITE, WEB SITE DESIGN, WEB SITES,
Online Access:	http://documents.worldbank.org/curated/en/2008/01/9015158/transforming-government-empowering-communities-sri-lankan-experience-e-development http://hdl.handle.net/10986/6345
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