Strategic Assessment of Bhutan's E-Governance Program

This report reviews the status, opportunities and constraints of the Royal Government of Bhutan's e-Governance program, and recommends actions to enhance and accelerate it. The report is structured as follows: Part II is a strategic view and executive summary of the present situation, opportunities, constraints and suggested strategy for acceleration of e-Governance in Bhutan. Parts III through VII look at the various dimensions of the strategy, namely human resources (Part III), institutional framework (Part IV), e-governance architecture (Part V), interoperability framework (Part VI) and implementation roadmap (Part VII). The Appendices expand upon various aspects of the report and provide complementary information. Appendix (VIII) subsection F, describes an alternative strategy suggested by an external peer reviewer of the final report, which can enable the rapid rollout of e-Government in the Bhutanese context using a commercial Enterprise Resource Planning system purpose built for the public sector, albeit with certain limitations and costs which need to be evaluated in further detail.

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Bibliographic Details
Main Author: World Bank
Format: Report biblioteca
Language:English
en_US
Published: Washington, DC 2010-06
Subjects:APPLICATION ARCHITECTURE, APPLICATION ARCHITECTURES, APPLICATION DEVELOPMENT, AUTHENTICATION, AUTOMATION, BACK OFFICE, BACKBONE, BROADBAND, BROADBAND NETWORKS, BROWSER, BUSINESS ARCHITECTURE, BUSINESS MODEL, BUSINESS MODELS, BUSINESS OBJECTIVES, BUSINESS OPPORTUNITIES, BUSINESS PROCESS, BUSINESS PROCESSES, BUSINESS TRANSFORMATION, BUSINESSES, CALL CENTER, CALL CENTRE, CAPABILITIES, CAPABILITY, CAPACITY BUILDING, CENTRAL SERVER, CERTIFICATE, COMMERCE, COMMERCIAL SOFTWARE, COMMUNICATION NETWORKS, COMMUNICATION STRATEGY, COMMUNICATIONS NETWORKS, COMMUNICATIONS TECHNOLOGY, CONFIDENTIAL INFORMATION, CONFIDENTIALITY, CONTENT MANAGEMENT, DATA ARCHITECTURE, DATA CENTER, DATA CENTERS, DATA COMMUNICATIONS, DATA ELEMENTS, DATA MODELING, DATA PROCESSING, DELIVERY SYSTEM, DIGITAL SIGNATURES, DOMAIN, DOMAIN NAMES, DOMAINS, E-CITIZEN, E-GOVERNANCE, E-GOVERNMENT, E-MAIL, E-SERVICE, E-SERVICES, ECONOMIC DEVELOPMENT, ELECTRONIC DOCUMENTS, ELECTRONIC FUNDS, ELECTRONIC FUNDS TRANSFER, ELECTRONIC MAIL, ELECTRONIC MESSAGES, ELECTRONIC PAYMENT, ELECTRONIC PAYMENTS, ELECTRONIC PROCUREMENT, ELECTRONIC SERVICES, ELECTRONIC TRANSFER, END-USER, ENTERPRISE ARCHITECTURE, ENTERPRISE RESOURCE PLANNING, EQUIPMENT, FINANCIAL MANAGEMENT, FINANCIAL MANAGEMENT SYSTEMS, FINANCIAL PERFORMANCE, FRONT-END, FUNCTIONALITY, FUNDS TRANSFER SYSTEM, GOVERNMENT OFFICES, GOVERNMENT SERVICE, GOVERNMENT SERVICES, HARDWARE, HUMAN RESOURCES, ICT, IDENTITY MANAGEMENT, IMPLEMENTATION PLAN, IMPLEMENTATION PLANS, IMPLEMENTATION STRATEGY, INFORMATION COMMUNICATIONS, INFORMATION SERVICES, INFORMATION SHARING, INFORMATION SYSTEMS, INFORMATION TECHNOLOGY, INFRASTRUCTURE OPERATIONS, INSTITUTIONAL FRAMEWORK, INTEGRATION OF TECHNOLOGY, INTELLECTUAL PROPERTY, INTELLECTUAL PROPERTY RIGHTS, INTERFACE, INTERNATIONAL BEST PRACTICE, INTEROPERABILITY, INTRANET, INVENTORY, ISPS, LEGACY SYSTEMS, LICENSE, LICENSE FEES, LOCAL AREA NETWORKS, LOCALIZATION, MANAGEMENT SERVICES, MANAGEMENT SOFTWARE, MANAGEMENT SYSTEMS, MENU, MENUS, METADATA, MOBILE PHONE, MOBILE PHONES, MOBILE TELEPHONE, MOBILE TELEPHONES, MOBILE TELEPHONY, MONETARY AUTHORITY, MONITORING MECHANISMS, NATURAL RESOURCES, ONE-STOP SERVICE, ONE-STOP SERVICES, ONE-STOP SHOPS, ONLINE TRANSACTION, ONLINE TRANSACTION PROCESSING, ONLINE TRANSACTIONS, OPEN SOURCE SOFTWARE, OPEN SOURCE SOLUTIONS, OPEN STANDARDS, OPEN-SOURCE SOFTWARE, OPERATIONAL FUNCTIONS, OUTSOURCING, OVERSEAS TRAINING, PAYMENT SERVICE, PAYMENT SERVICES, PC, PCS, PERSONAL COMPUTERS, PERSONAL DATA, PERSONALIZATION, POINT OF SALE, PRIVACY, PRIVATE PARTNERSHIPS, PRIVATE SECTOR, PRIVATE SECTOR DEVELOPMENT, PRIVATE SECTOR FIRM, PRIVATE SECTOR LEADERSHIP, PROCUREMENT, PROJECT MANAGEMENT, PROPRIETARY SOFTWARE, PROTOCOLS, QUALITY OF SERVICE, QUERY, REGISTRIES, RELIABILITY, RESULT, RESULTS, RISK FACTORS, SECURITY POLICY, SERVER, SERVERS, SERVICE CONTRACT, SERVICES TO CITIZENS, SERVICES TO USERS, SOFTWARE APPLICATIONS, SOFTWARE COMPONENTS, SOFTWARE DEVELOPMENT, SOFTWARE PACKAGES, SOFTWARE SOLUTIONS, SOFTWARE SYSTEMS, SOURCE CODE, STANDARD FRAMEWORK, STANDARDIZATION, SYSTEMS INTEGRATION, TAXONOMIES, TAXONOMY, TECHNICAL ARCHITECTURE, TECHNICAL ASSISTANCE, TECHNICAL COOPERATION, TECHNICAL EXPERTISE, TECHNICAL REQUIREMENTS, TECHNICAL STANDARDS, TECHNICAL SUPPORT, TECHNOLOGY ARCHITECTURE, TECHNOLOGY INFRASTRUCTURE, TELECOMMUNICATIONS, TELECOMMUNICATIONS INFRASTRUCTURE, TELECOMMUNICATIONS NETWORK, TELEPHONE, TELEPHONE LINE, TELEPHONE LINES, TELEPHONE NETWORK, TELEPHONE SERVICE, TRACKING SYSTEM, TRAINING COURSES, TRANSACTION, TRANSACTION PROCESSING SYSTEMS, TRANSLATION, USER, USER INTERFACE, USERS, USES, VERIFICATION, VOIP, WAN, WEB, WEB PAGE, WEB PAGES, WEB PORTAL, WEB PORTALS, WEB PRESENCE, WEB SERVICES, WEB SITES, WHITE PAPER, WORKSTATION, WORKSTATIONS, WORLD WIDE WEB, XML,
Online Access:http://documents.worldbank.org/curated/en/443151468006941025/Bhutan-Strategic-assessment-of-Bhutan-8217-s-e-governance-program
https://hdl.handle.net/10986/27599
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