Transforming East African ICT Sector by Creating a Business Engine for SMEs : SMEs and the East Africa ICT Sector

For the purposes of this project, the East African countries included in the study were Kenya, Rwanda, Tanzania, and Uganda. The focus for this project was Small and Medium-sized Enterprises (SMEs) as for-profit or nonprofit organizations with less than 50 employees and not exceeding USD 1,000,000 in annual revenues/turnover. The main output of this project was a proposed program of interventions to drive transformational change. To succeed in this ambitious endeavor, the project articulated clear objectives and designed a blueprint for implementation including levels of resourcing, budget and monitoring metrics. Over the course of the project the team conducted brief surveys with over 90 entrepreneurs, over 50 percent of who had 3-10 years of experience in the Information and Communication Technology (ICT) sector and primarily worked at companies with 5 employees or less.

Bibliographic Details

Main Authors:	Ewing, Javier, Okolloh, Ory, Rawlings, Lauren
Format:	Working Paper biblioteca
Language:	English en_US
Published:	World Bank, Washington, DC 2011
Subjects:	ACCESS TO TECHNOLOGY, ACCESS TO THE INTERNET, ACTION PLAN, AGRICULTURAL SECTOR, APPLICATION DEVELOPMENT, AVAILABILITY OF DATA, BANDWIDTH, BANDWIDTH CAPACITY, BROADBAND, BROADBAND ACCESS, BUSINESS ASSOCIATIONS, BUSINESS CLIMATE, BUSINESS COMMUNITY, BUSINESS DEVELOPMENT, BUSINESS ENVIRONMENT, BUSINESS FUNCTIONS, BUSINESS INCUBATION, BUSINESS INCUBATOR, BUSINESS MODEL, BUSINESS NETWORKS, BUSINESS OPERATIONS, BUSINESS PARTNERS, BUSINESS PLAN, BUSINESS PLANNING, BUSINESS PROCESS, BUSINESS PROCESS OUTSOURCING, BUSINESS REGISTRATION, BUSINESS SECTOR, BUSINESSES, BUYERS, CAPABILITY, CAPACITY BUILDING, CAPITAL EXPENDITURE, CAPITAL INVESTMENTS, CAPITAL REQUIREMENTS, CHAMBER OF COMMERCE, COLLABORATION, COLLABORATIVE PROJECTS, COMMUNICATION TECHNOLOGY, COMMUNICATIONS INFRASTRUCTURE, COMMUNICATIONS TECHNOLOGY, COMPANY, COMPETITIVENESS, COMPUTER SCIENCE, COMPUTER USAGE, COMPUTERS, CONNECTIVITY, CONTENT CREATION, CONTENT DEVELOPMENT, CONTENT GENERATION, CORPORATIONS, CRITICAL SUCCESS FACTORS, CULTURAL NORMS, CUSTOMS, DATA CENTERS, DATA COLLECTION, DATA SERVICES, DATA SOURCES, DATA STORAGE, DEBT, DECISION-MAKING, DIGITAL CONTENT, DIGITALIZATION, DOMAIN, DOMAIN NAME, E-COMMERCE, E-GOVERNMENT, EARNINGS, ECONOMIC ACTIVITY, ECONOMIC DEVELOPMENT, ECONOMIC GROWTH, ECONOMICS, ELECTRONICS ENGINEERS, EMPLOYMENT, ENTERPRISE DEVELOPMENT, ENTERPRISE ­ BUSINESS, ENTREPRENEUR, ENTREPRENEURS, ENTREPRENEURSHIP, ENVIRONMENTAL, ENVIRONMENTS, EQUIPMENT, EXISTING BUSINESS, EXPENDITURES, FINANCIAL MANAGEMENT, FINANCIAL SERVICES, FIRMS, FOREIGN COMPANIES, GLOBAL MARKETS, GOVERNMENT ENTITY, GOVERNMENT INTERVENTIONS, GOVERNMENT POLICIES, GOVERNMENT SITES, HARDWARE, IMPLEMENTATION PLAN, IMPLEMENTING AGENCIES, INDUSTRIAL DEVELOPMENT, INDUSTRY STANDARD, INFORMATION TECHNOLOGY, INNOVATION, INSTITUTION, INSTITUTIONAL CAPACITY, INTELLECTUAL PROPERTY, INTELLECTUAL PROPERTY PROTECTION, INTERFACES, INTERNATIONAL CLIENTS, INTERNATIONAL COMPANIES, INTERNATIONAL TELECOMMUNICATION, INTERNATIONAL TELECOMMUNICATIONS, JOB CREATION, KEY INDUSTRIES, KNOWLEDGE BASE, KNOWLEDGE MANAGEMENT, KNOWLEDGE WORKERS, LAWYERS, LEARNING, LICENSING, LIMITED ACCESS, LITERACY, LITERACY RATE, LOBBYISTS, MANUFACTURING, MARKET ACCESS, MARKET POTENTIAL, MARKET RESEARCH, MARKETING, MASS MARKET, MEDIA, MEDIUM ENTERPRISES, MEDIUM SIZE ENTERPRISES, MENU, MOBILE APPLICATION, MOBILE DEVICES, MOBILE NETWORKS, MOBILE PHONE, MOBILE SERVICE, MOBILE TELEPHONES, MOBILE TELEPHONY, MONEY TRANSFER, MULTINATIONAL, MULTINATIONAL CORPORATIONS, NATIONAL INCOME, NECESSARY SKILLS, NEXT GENERATION, NONPROFIT ORGANIZATIONS, ONLINE REGISTRATION, OUTSOURCING, PARTICIPATION RATES, PARTNER ORGANIZATIONS, PARTNERSHIP AGREEMENTS, PARTY, PAYMENT SYSTEMS, PHYSICAL PRESENCE, POLICY FRAMEWORK, POLICY MAKERS, POTENTIAL INVESTORS, PRIVATE COMPANY, PRIVATE ENTERPRISES, PRIVATE INVESTMENT, PRIVATE PARTNERSHIPS, PRIVATE SECTOR, PROCUREMENT, PROCUREMENT PROCESS, PROGRAMMING, PROJECT MANAGEMENT, RADIO, REGISTRATION PROCESS, REGISTRY, REGULATORY ENVIRONMENT, RESULT, SEARCH, SECURITY STANDARDS, SERVICE PROVIDERS, SILICON, SMALL BUSINESS, SMART PHONES, SME, SME FINANCE, SME FINANCING, SME NETWORK, SME SECTOR, SOFTWARE COMPANIES, SOFTWARE DEVELOPMENT, SPONSOR, STANDARDIZATION, SUPPLY CHAINS, SYSTEMS INTEGRATION, TARGETS, TAXATION, TECHNICAL KNOWLEDGE, TECHNICAL SKILLS, TECHNICAL TRAINING, TECHNOLOGY INFRASTRUCTURE, TECHNOLOGY PARK, TELECOM, TELECOMMUNICATIONS SECTOR, TIME FRAME, TRAINING COURSES, TRAINING PROGRAMS, TRANSMISSION, UNION, USER, USER INTERFACE, VENDOR, VENTURE FUND,
Online Access:	http://documents.worldbank.org/curated/en/921591468340808937/Transforming-East-African-ICT-sector-by-creating-a-business-engine-for-SMEs http://hdl.handle.net/10986/27360
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