Results Readiness in Social Protection and Labor Operations

The main focus of the social protection and labor portfolio is on strengthening client's institutional capacity in the design and implementation of programs, but projects are not well equipped to track progress in this area. Correspondingly, there is a need to strengthen approaches to measuring and monitoring a 'missing middle' of service delivery, precisely those areas for which counterpart institutions are responsible during the course of a project. In particular, better measures of the primary functions of social protection and labor agencies are needed, such as identifying and enrolling beneficiaries, targeting, payment systems, fraud and error control, performance monitoring of service delivery providers, responsiveness to citizens, transparency, efficiency, management information systems and monitoring and evaluation systems. New World Bank initiatives particularly standard core indicators by sector and the introduction of results based investment lending call for substantial improvements in the use of monitoring and evaluation (M&E). Impact evaluations are included in about half of projects and should continue to be used selectively and strategically, particularly when the program is innovative, replicable and/ or scalable to reach a broader set of beneficiaries, addresses a knowledge gap and is likely to have a substantial policy impact. Structuring evaluations around core themes with common outcome measures is fundamental to building a global knowledge base on development effectiveness.

Bibliographic Details

Main Authors:	Rawlings, Laura, Honorati, Maddalena, Rubio, Gloria, Van Domelen, Julie
Format:	Working Paper biblioteca
Language:	English en_US
Published:	World Bank, Washington, DC 2011-02
Subjects:	ACCESS TO EDUCATION, ACCESS TO SERVICES, ADMINISTRATIVE DATA, AUDITS, BASELINE DATA, BENEFICIARIES, BENEFICIARY, BENEFICIARY ASSESSMENTS, CAPACITY BUILDING, CAS, CASH TRANSFER PROGRAMS, CASH TRANSFERS, CITIZEN REPORT CARDS, COMMUNES, COMMUNITIES, COMMUNITY EMPOWERMENT, COMMUNITY MONITORING, CONDITIONAL CASH, CONDITIONAL CASH TRANSFER, CORRUPTION, COUNTERFACTUAL, CUSTOMIZATION, DATA COLLECTION, DATA COLLECTION INSTRUMENTS, DATA REQUIREMENTS, DATA SOURCES, DESCRIPTION, DESIGN STAGE, DEVELOPMENT OBJECTIVES, DEVELOPMENT POLICY, DEVELOPMENT STRATEGIES, E READINESS, E-MAIL, ECONOMIC CRISIS, ECONOMIC EFFICIENCY, EMERGENCY RECOVERY, EMERGENCY RECOVERY LOANS, EMERGENCY SERVICES, EMERGENCY SITUATIONS, ERROR CONTROL, EVALUATION SYSTEMS, FAMILY ALLOWANCES, FINANCIAL MANAGEMENT, FLEXIBILITY, FRAUD, GENDER, GEOGRAPHICAL AREA, GLOBAL KNOWLEDGE, GOVERNMENT CAPACITY, HEALTH CENTERS, HOUSEHOLD LEVEL, HOUSEHOLD SURVEYS, HOUSEHOLDS, HUMAN DEVELOPMENT, ICR, IMPACT EVALUATION, IMPACT EVALUATIONS, IMPLEMENTATION CAPACITY, INCOME, INCOME SUPPORT, INCOME TRANSFER, INFORMATION SHARING, INFORMATION SYSTEM, INFORMATION SYSTEMS, INSTITUTION, INSTITUTIONAL ARRANGEMENTS, INSTITUTIONAL CAPACITY, INSURANCE POLICIES, INTERMEDIATE INDICATORS, INTERNATIONAL LAW, INVENTORY, JOB TRAINING, KNOWLEDGE BASE, KNOWLEDGE SHARING, LABOR LAWS, LABOR MARKET, LABOR MARKET PROGRAMS, LABOR MARKETS, LABOR SUPPLY, M & E, M & E ARRANGEMENTS, M&E ACTIVITIES, M&E APPROACH, M&E ARRANGEMENTS, M&E CAPACITY, M&E SYSTEMS, M&E TOOLS, MANAGEMENT SYSTEMS, MEANS TESTING, MOBILITY, MONITORING TOOLS, NATIONAL CAPACITY, NATIONAL HOUSEHOLD SURVEY, NATIONAL HOUSEHOLD SURVEYS, NATIONAL TRAINING, NATURAL DISASTERS, NEXT GENERATION, NGO, NONGOVERNMENTAL ORGANIZATIONS, OUTCOME INDICATORS, OUTPUT INDICATORS, PARTICIPATORY M&E, PARTICIPATORY MONITORING, PAYMENT SYSTEMS, PENSION, PENSIONS, PEOPLE WITH DISABILITIES, PERFORMANCE INDICATOR, PERFORMANCE INDICATORS, PERFORMANCE MONITORING, POLICY IMPACT, POLICY REFORM, POOR, POVERTY REDUCTION, POVERTY REDUCTION SUPPORT, POVERTY REDUCTION SUPPORT CREDIT, PROCUREMENT, PROCUREMENT PROCESS, PRODUCTIVITY, PROGRAM IMPLEMENTATION, PROGRAMS, PROJECT MANAGEMENT, PUBLIC EXPENDITURE, PUBLIC PROVISION, PUBLIC SECTOR, PUBLIC SERVICES, PUBLIC WORKS, QUALITY OF SERVICE, QUALITY OF SERVICES, REGISTRIES, REGISTRY, RESOURCE ALLOCATION, RESULT, RESULTS, SAFETY, SAVINGS, SAVINGS ACCOUNTS, SERVICE DELIVERY, SEVERANCE PAY, SOCIAL ACCOUNTABILITY, SOCIAL ACTION, SOCIAL ACTION FUND, SOCIAL FUND, SOCIAL FUNDS, SOCIAL INSURANCE, SOCIAL POLICY, SOCIAL PROTECTION, SOCIAL SAFETY NET, SOCIAL SAFETY NETS, SOCIAL SECURITY, SOCIAL SECURITY SYSTEM, SOCIAL SERVICE, SSN, STATISTICAL ANALYSIS, STRUCTURAL ADJUSTMENT, SUPERVISION, TARGETING, TARGETS, TECHNICAL ASSISTANCE, TECHNOLOGICAL INNOVATION, TELEPHONE, TEMPORARY EMPLOYMENT, TIME FRAMES, TRACER STUDIES, TRANSFER PROGRAMS, TRANSPARENCY, UNEMPLOYMENT, UNEMPLOYMENT INSURANCE, USES, VERIFICATION, VILLAGES, VULNERABLE GROUPS, VULNERABLE POPULATIONS, WELFARE INDICATORS, WORK HISTORIES, YOUTH,
Online Access:	http://documents.worldbank.org/curated/en/514501468151495442/Results-readiness-in-social-protection-and-labor-operations http://hdl.handle.net/10986/27345
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