Good Urban Governance through ICT

Africa is currently experiencing the world's fastest urbanization rate at 3.5 percent annually-placing increasing pressure on resource-constrained local governments to maintain and improve livability standards of their cities. But simultaneously, an 'Information and Communication Technologies' (ICT) revolution has swept across the continent-as evidenced by vastly improved telecommunications and internet infrastructure, leapfrogging mobile communications penetration rates, and emergence of a successful homegrown IT applications industry. This report aims to: 1) synthesize the role currently played by ICT towards improved governance, management and accountability of urban service providers in Africa as well as other regions, 2) explore current ICT initiatives that are relevant to the World Bank's thematic concerns, 3) reconcile existing deficiencies/barriers towards potential for replication, and 4) develop a roadmap to render easy strategy implementation by project teams. Section one outlines evolving trends in urban governance and presents ICT as a potential tool in the environment of modern governance. Section two discusses the role of ICT in some of the Bank's core areas of urban focus, namely: local governance and economic development; intergovernmental fiscal relations and municipal finance; urban poverty and slum upgrading; urban planning, land and housing; urban environment and climate change; and water and sanitation service delivery. An analysis of fundamental ICT methodologies employed is discussed in section three. Section four, in conclusion, suggests an action-plan for enhancing ICT initiatives as a component of the Bank's lending activities.

Saved in:
Bibliographic Details
Main Authors: Relhan, Gaurav, Ionkova, Kremena, Huque, Rumana
Format: Working Paper biblioteca
Language:English
en_US
Published: World Bank, Washington, DC 2012
Subjects:ACCESS TO INFORMATION, ACCESS TO SERVICES, ACTION PLAN, ADOPTION OF INFORMATION, ADVERTISEMENT, ADVERTISEMENTS, AUTHENTICATION, AUTOMATION, BARCODE, BEST PRACTICES, BLOG, BROADBAND, BROADBAND CONNECTIVITY, BROADCASTS, BROWSERS, BUDGET ALLOCATION, BUSINESS CENTERS, BUSINESS ENVIRONMENT, BUSINESS INDICATORS, BUSINESS SERVICES, BUSINESS TRANSACTIONS, BUSINESSES, CALL CENTERS, CALL CENTRE, CAPABILITIES, CAPABILITY, CAPACITY BUILDING, CAPACITY-BUILDING, CELL-PHONES, CENTRAL SERVER, CERTIFICATES, CHAMBERS OF COMMERCE, CHART OF ACCOUNTS, CLIMATE CHANGE, COMMERCIAL ACTIVITIES, COMMERCIAL BANKS, COMMUNICATION TECHNOLOGIES, COMPETITIVE ADVANTAGES, COMPETITIVENESS, COMPUTER NETWORK, COMPUTER SCIENCE, COMPUTERS, CONFIDENTIAL INFORMATION, CONFIDENTIALITY, CONNECTIVITY, CONSUMER PARTICIPATION, CONTROL SYSTEM, COORDINATION MECHANISMS, COST CONTROL, COST SAVINGS, CREDIT CARDS, DATA SECURITY, DATA TRANSMISSION, DEFORESTATION, DIGITAL BUSINESS, DIGITAL CAMERA, DIGITAL CAMERAS, DIGITAL DIVIDE, DISTRIBUTION SYSTEM, DOMAIN, E-CITIZEN, E-GOVERNANCE, E-GOVERNMENT, E-GOVERNMENT SYSTEMS, E-MAIL, E-PROCUREMENT, E-SERVICES, ECONOMIC ACTIVITIES, ECONOMIC ACTIVITY, ECONOMIC CONDITIONS, ECONOMIC DEVELOPMENT, ECONOMIC GROWTH, ECONOMIC IMPACT, EFFECTIVE DEMAND, EGOVERNANCE, EGOVERNMENT, ELECTRICITY, ELECTRONIC DATA, ELECTRONIC DOCUMENT, ELECTRONIC FUND, ELECTRONIC PAYMENT, ELECTRONIC SERVICES, ELECTRONIC SUBMISSION, ELECTRONIC TOOLS, EMAILS, EMISSIONS, ENERGY CONSUMPTION, ENVIRONMENTAL, ENVIRONMENTAL INFORMATION, ENVIRONMENTAL ISSUES, ENVIRONMENTAL MANAGEMENT, ENVIRONMENTAL PROBLEMS, ENVIRONMENTS, ESERVICES, EXPENDITURES, FAXES, FINANCIAL MANAGEMENT, FINANCIAL MANAGEMENT SYSTEMS, FINANCIAL RESOURCES, FINANCIAL SERVICES, FINANCIAL TRANSACTIONS, FLOW CHART, FRAUD, G2B, GLOBAL MARKETS, GOVERNMENT CONTRACTS, GOVERNMENT SERVICES, GOVERNMENT WEB SITE, GOVERNMENT-TO-BUSINESS, GPS, HARDWARE, HUMAN RESOURCE, ICT, ID, INDUSTRIAL DEVELOPMENT, INFORMATION DATABASES, INFORMATION FLOWS, INFORMATION SYSTEM, INFORMATION SYSTEMS, INFORMATION TECHNOLOGIES, INFORMATION TECHNOLOGY, INFRASTRUCTURE DEVELOPMENT, INSTALLATION, INTEGRITY OF DATA, INTRANET, INVENTORY, INVENTORY CONTROL, KNOWLEDGE PRODUCT, LABOR MARKETS, LAND USE, LEGAL ENVIRONMENT, LIMITED ACCESS, MAINTENANCE OF SYSTEMS, MARKET ACCESS, MARKET OPPORTUNITIES, MARKETING, MATERIAL, MENU, MIDDLEMEN, MOBILE APPLICATION, MOBILE COMMUNICATIONS, MOBILE PHONE, MOBILE PHONES, MOBILE SERVICES, MOBILE TELEPHONE, MOBILE TELEPHONES, MOBILE TELEPHONY, MONITORING MECHANISMS, MULTIMEDIA, NATURAL RESOURCES, NEW TECHNOLOGIES, NUMBER OF USERS, OFFICE OPERATIONS, ONLINE DISCUSSION, ONLINE NETWORKING, ONLINE NEWSLETTER, ONLINE PAYMENT, ONLINE PAYMENTS, OPERATIONAL EFFICIENCY, PAPERLESS OFFICE, PAYMENT OF TAX, PAYMENT OF TAXES, PAYMENT SYSTEMS, PCS, PENETRATION RATES, POLICY MAKERS, POLLUTION, POLLUTION LEVELS, POPULATION GROWTH, PRIVATE PARTNERSHIP, PRIVATE SECTOR, PROCESS INFORMATION, PROCUREMENTS, PRODUCTIVITY, PUBLIC PARTICIPATION, QUALITY STANDARDS, QUERIES, QUERY, RADIO, REGISTRY, REGULATORY ENVIRONMENT, REGULATORY ENVIRONMENTS, REGULATORY FRAMEWORK, REGULATORY FRAMEWORKS, RELIABILITY, RELIABLE ACCESS, RESOURCE ALLOCATION, RESOURCE CONSERVATION, RESOURCE USE, RESULT, RESULTS, SATELLITE, SECURE TRANSACTIONS, SENIOR CITIZEN, SERVICE PROVIDERS, SILICON, SITES, SOCIAL SERVICE, SOCIAL SERVICES, STREAMS, SUPPLY CHAIN, SUPPLY CHAIN MANAGEMENT, SUPPLY NETWORKS, SUSTAINABLE DEVELOPMENT, TAX RATES, TAX REVENUE, TELECOM, TELECOMMUNICATIONS, TELECOMMUNICATIONS INFRASTRUCTURE, TELECOMMUNICATIONS NETWORKS, TELEPHONE, TELEPHONE SERVICES, TIMELY ACCESS, TRANSACTION, TRANSACTION COSTS, TRANSPORTATION NETWORKS, TURNAROUND TIMES, UNEMPLOYMENT, URBAN DEVELOPMENT, USER, USES, WATER POLLUTION, WEALTH CREATION, WEB, WIRELESS TELEPHONY,
Online Access:http://documents.worldbank.org/curated/en/657421468009999091/Good-urban-governance-through-ICT-issues-analysis-and-strategies
https://hdl.handle.net/10986/27158
Tags: Add Tag
No Tags, Be the first to tag this record!