Partnerships in Mobile Financial Services

This paper is organized as follows: section one briefly presents the structure of MFS implementations and in particular the four key roles which must be fulfilled. Section two describes the case study implementations and the partnership arrangements between the key actors. Section three describes the importance of aligning competitive forces, economic motivation and partner roles. Section four presents key lessons related to the four underlying businesses of an MFS implementation, distinguishing between the direct and indirect revenue that can accrue to the core businesses of the partner organizations. It also presents key lessons related to the distribution of this revenue between partners.

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Bibliographic Details
Main Authors: Flaming, Mark, Mitha, Aiaze, Hanouch, Michel, Zetterli, Peter, Bull, Greta
Format: Working Paper biblioteca
Language:English
en_US
Published: International Finance Corporation, Washington, DC 2015
Subjects:ACCESS TO BANK, ACCOUNT MANAGEMENT, ACCRUAL, ATM ACCESS, ATM CARD, B2B, BANK ACCOUNT, BANK ACCOUNTS, BANK CUSTOMERS, BANKING CORPORATION, BANKING REGULATIONS, BANKING SECTOR, BANKING SECTORS, BANKING SERVICE, BANKING SERVICES, BANKING SYSTEM, BANKS, BRANCH INFRASTRUCTURE, BRANCH NETWORK, BUSINESS CASE, BUSINESS MODEL, BUSINESS MODELS, BUSINESS OBJECTIVES, BUSINESS RELATIONSHIPS, BUSINESS-TO-BUSINESS, BUSINESSES, CAPABILITY, CELL PHONES, CENTRAL BANK, CLIENT BASE, COMMERCIAL BANK, COMMERCIAL BANKS, COMMUNICATION NETWORK, COMMUNICATIONS SERVICES, COMPANY, COMPETITIVE ADVANTAGE, CONFLICT OF INTEREST, CONTACT INFORMATION, CONTRACTUAL ARRANGEMENTS, CONTRACTUAL RELATIONSHIP, CORE BUSINESS, CORE BUSINESSES, CORPORATE CLIENTS, CORPORATE CUSTOMERS, CORPORATION, CORPORATIONS, CUSTOMER ACQUISITION, CUSTOMER BASE, CUSTOMER EXPERIENCE, CUSTOMER INFORMATION, DEPOSIT, DEPOSIT ACCOUNTS, DEPOSIT MOBILIZATION, DEVELOPING ECONOMIES, DEVELOPMENT BANK, DEVELOPMENT FINANCE, DISBURSEMENTS, DISTRIBUTION CHANNELS, DISTRIBUTION COMPANY, DISTRIBUTION NETWORK, DISTRIBUTION NETWORKS, E-MONEY, ECONOMIC STRUCTURE, EQUITY CONTRACTS, FAIR PRICE, FINANCIAL CAPITAL, FINANCIAL INSTITUTIONS, FINANCIAL SERVICE, FINANCIAL SERVICE PROVIDER, FINANCIAL SERVICE PROVIDERS, FINANCIAL SERVICES, FINANCIAL STRENGTH, FUNCTIONALITY, HOLDING, IMPLEMENTATIONS, INCOME, INDIVIDUAL ACCOUNTS, INDIVIDUAL COMPANIES, INDIVIDUALS, INNOVATION, INSURANCE, INTERNATIONAL DEVELOPMENT, INTEROPERABILITY, INVESTIGATION, INVESTING, LEVEL PLAYING FIELD, LICENSE, LIMITED, LOAN PORTFOLIO, LOAN REPAYMENTS, LOCAL BANK, LOCAL BUSINESS, MAJORITY SHAREHOLDER, MANAGERS, MARKET CONDITIONS, MARKET INSTRUMENTS, MARKET SHARE, MARKETING, MASS MARKET, MENU, MERCHANT BANK, MICROFINANCE, MICROFINANCE INSTITUTIONS, MOBILE APPLICATION, MOBILE BANKING, MOBILE COMMUNICATION, MOBILE COMMUNICATIONS, MOBILE NETWORK, MOBILE NETWORKS, MOBILE PHONE, MOBILE PHONES, MOBILE TRANSACTIONS, NATIONAL BANK, NETWORKS, NON-PERFORMING LOAN, NONPERFORMING LOANS, NPL, ONLINE PAYMENTS, OPERATIONAL RISKS, PARTNER BANK, PARTNER BANKS, PARTNERSHIP, PARTNERSHIP AGREEMENTS, PAYMENT PROCESSOR, PAYMENT SERVICE, PAYMENT SERVICES, PAYMENT TRANSACTIONS, PAYMENTS SERVICE, PAYMENTS SERVICES, PAYROLL SERVICES, PHONES, PORTFOLIO, PRIVATE SECTOR, PRIVATE SECTOR DEVELOPMENT, PRODUCT DEVELOPMENT, PROPRIETARY, PUBLIC POLICY, RAPID EXPANSION, REGULATOR, REGULATORS, REGULATORY APPROACHES, REGULATORY AUTHORITIES, REGULATORY ENVIRONMENTS, REGULATORY FRAMEWORK, REGULATORY FRAMEWORKS, REGULATORY REGIMES, REGULATORY RESTRICTIONS, REMITTANCES, RESULT, RESULTS, RETAIL BANKS, RETENTION, REVENUE SHARING, REVENUE SOURCES, RISK MANAGEMENT, RISK SHARING, SAVINGS, SERVICE COMPANIES, SERVICE PROVIDER, SERVICE PROVIDERS, SERVICES TO CLIENTS, SOCIALLY RESPONSIBLE INVESTORS, STAKEHOLDERS, STATE BANK, STATE BANK OF PAKISTAN, SUBSIDIARY, SUPPLY CHAIN, TELECOM, TELECOMMUNICATIONS, TRANSACTION, TRANSACTION SERVICES, TRANSACTION VOLUME, TRANSACTION VOLUMES, UNION, USER, USERS, USES, VALUE CHAIN, WARRANTS,
Online Access:http://documents.worldbank.org/curated/en/2015/01/24160892/partnerships-mobile-financial-services-factors-success-ifc-advisory-services-sub-saharan-africa
https://hdl.handle.net/10986/21678
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