Kyrgyz Republic : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices

The Diagnostic Review for Consumer Protection and Financial Literacy (CPFL) provides a detailed assessment of the institutional, legal and regulatory framework for consumer protection in two segments of the financial sector: banking and microfinance. The review was undertaken in response to a request for technical assistance in the field of financial consumer protection made by the National Bank of the Kyrgyz Republic (NBKR) in November 2012.

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Bibliographic Details
Main Author: World Bank
Language:English
en_US
Published: Washington, DC 2014-05
Subjects:ACCESS TO INFORMATION, ACCOUNTABILITY, ACCOUNTING, ACCURATE INFORMATION, ADVERTISEMENT, ADVERTISEMENTS, ALTERNATIVE DISPUTE RESOLUTION, AMOUNT OF CREDIT, AMOUNT OF DEBT, APPLICATION FEE, ARBITRATION, AUTONOMY, AVERAGE WAGE, BANK ACCOUNTS, BANK BEHAVIOR, BANK CREDIT, BANK DEPOSITS, BANK OFFICERS, BANK PRODUCTS, BANKING CUSTOMERS, BANKING INDUSTRY, BANKING INSTITUTIONS, BANKING LAW, BANKING LEGISLATION, BANKING PRODUCT, BANKING PRODUCTS, BANKING REGULATIONS, BANKING SECTOR, BANKING SERVICES, BANKS, BARRIERS TO ENTRY, BASIC BANKING, BORROWER, BORROWING, BROCHURES, BUSINESS BORROWERS, CALCULATION, CAPACITY BUILDING, CAPACITY CONSTRAINTS, CASH PAYMENTS, CHANGES IN CONTRACT, CIVIL CODE, CIVIL LAW, CLAUSES, COMPARISON SHOPPING, COMPETITION LAW, COMPETITIVE MARKET, CONSUMER, CONSUMER COMPLAINT, CONSUMER COMPLAINTS, CONSUMER CREDIT, CONSUMER GROUP, CONSUMER GROUPS, CONSUMER LENDING, CONSUMER LOAN, CONSUMER LOANS, CONSUMER MARKET, CONSUMER ORGANIZATION, CONSUMER ORGANIZATIONS, CONSUMER PROTECTION, CONSUMER PROTECTION LAW, CONSUMER PROTECTION RULES, CONSUMER RIGHTS, CONSUMERS, CONTRACT PROVISIONS, CORPORATE BANKING, COST OF CREDIT, CREDIT CONTRACT, CREDIT INSTITUTIONS, CREDIT PRODUCT, CREDIT PRODUCTS, CREDIT REPORTING, CREDIT RISK, CREDIT RISK MANAGEMENT, CREDIT WORTHINESS, CREDITORS, CREDITS, CREDITWORTHINESS, CURRENT ACCOUNTS, DEBT, DEBT COLLECTION, DEPOSIT, DEPOSIT ACCOUNT, DEPOSIT ACCOUNTS, DEPOSIT GUARANTEE, DEPOSIT INSURANCE, DEPOSITORS, DEPOSITS, DISCLOSURE, DISCLOSURE OF INFORMATION, DISCLOSURES, DISPUTE RESOLUTION, EARLY REPAYMENT, ECONOMIC ACTIVITY, ELECTRONIC PAYMENTS, ENFORCEABILITY, ENFORCEMENT OF CONTRACT, EXCHANGE RATES, EXTENSION OF CREDIT, FINANCIAL CONSUMER, FINANCIAL EDUCATION, FINANCIAL INSTITUTIONS, FINANCIAL ISSUES, FINANCIAL LITERACY, FINANCIAL MARKETS, FINANCIAL MATTERS, FINANCIAL PRODUCTS, FINANCIAL SECTOR, FINANCIAL SECTOR DEVELOPMENT, FINANCIAL SECTORS, FINANCIAL SERVICE, FINANCIAL SERVICES, FINANCIAL SERVICES PROVIDERS, FINANCIAL STABILITY, FINANCIAL SYSTEM, FINANCIAL TOPICS, FLOW OF INFORMATION, FORECLOSURE, FORECLOSURE PROCESSES, FRAUD, GENERAL PUBLIC, GROSS DOMESTIC PRODUCT, INFLATION, INFORMATION DISCLOSURE, INFORMATION ON CUSTOMERS, INSURANCE, INSURANCE POLICY, INSURANCE PRODUCTS, INSURANCE SCHEMES, INTEREST CHARGES, INTEREST RATE, INTEREST RATES, INTERNATIONAL BANK, INTERNATIONAL FINANCE, ISSUANCE, JUDICIAL SYSTEM, LAWS, LEGAL AUTHORITY, LEGAL FRAMEWORK, LEGAL PROTECTIONS, LEGAL PROVISIONS, LEGAL SYSTEMS, LEGISLATION, LIABILITY, LICENSE, LICENSES, LICENSING, LOAN, LOAN AGREEMENT, LOAN APPLICATION, LOAN CONTRACT, LOAN CONTRACTS, LOAN DOCUMENTS, LOCAL GOVERNMENT, LONG-TERM SAVINGS, MANDATE, MANDATES, MARKET SHARES, MARKETING, MICROFINANCE, MICROFINANCE INSTITUTIONS, MICROFINANCE SECTOR, MISLEADING STATEMENTS, MISREPRESENTATION, NATIONAL BANK, NEGOTIATION, NON-PERFORMING LOANS, NOTARIAL SERVICES, OPERATIONAL RISK, OPERATIONAL RISKS, PAYMENT HISTORY, PAYMENT OF INTEREST, PEER REVIEW, PENALTIES, PENALTY CHARGES, PRIVACY, PRIVATE SECTOR DEVELOPMENT, PROVISION OF INFORMATION, PROVISION OF INFORMATION TO CONSUMERS, PRUDENTIAL REGULATION, PRUDENTIAL SUPERVISION, PURCHASES, RATES OF INTEREST, REAL ESTATE, REAL PRICES, REGULATORY AUTHORITY, REGULATORY FRAMEWORK, REMEDIES, REMITTANCES, REPAYMENT, REPAYMENT DISCIPLINE, RESPONSIBILITIES, RETURN, RETURNS, RIGHTS OF CONSUMERS, RISK MANAGEMENT, SALE, SALES, SAVINGS, SECURITIES, SECURITY INTEREST, SELLER, SELLERS, SENIOR, SIMILAR PROVISION, SMALL CLAIMS PROCEDURE, SMALL CLAIMS PROCEDURES, STAKEHOLDERS, STANDARD CONTRACTS, STANDARD FORM CONTRACTS, SUFFICIENT INFORMATION, SUPERVISION OF BANK, SUPERVISION OF BANKS, SUPERVISORY AGENCY, THIRD PARTIES, THIRD PARTY, TIME DEPOSITS, TRANSPARENCY, TRUST FUND, TURNOVER, TYPES OF CONSUMER, TYPES OF LOANS, WAGE, WAIVER, WITHDRAWAL,
Online Access:http://documents.worldbank.org/curated/en/2014/05/20182319/kyrgyz-diagnostic-review-consumer-protection-financial-literacy-vol-2-2-comparison-good-practices
https://hdl.handle.net/10986/20414
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