Generating Genuine Demand for Accountability through Communication : Trainer's Guide

The trainer s guide starts with an introduction into the conceptual framework of accountability and communication. Theoretical basics are illustrated by relevant case studies, mostly taken from CommGAP s volume accountability through public opinion. This conceptual narrative is designed to familiarize trainers with the issue and its foundations, and is followed by a suggested training structure that includes learning objectives, presentation slides and key points to be communicated to an audience of a capacity building effort. The second part of this manual contains case studies that display communication for accountability in action in developing countries. These case studies and a related exercise may be used by trainers to demonstrate and exemplify how communication can be used in order to empower citizens to hold their governments accountable. In addition to the conceptual introduction and case studies, this manual provides a brief for trainers suggesting a structure for a course on generating genuine demand for accountability through communication. Presentation slides and core lessons are proposed to enable development practitioners to launch a training session of approximately one day.

Bibliographic Details

Main Authors:	Arnold, Anne-Katrin, Garcia, Helen
Language:	English en_US
Published:	World Bank, Washington, DC 2011
Subjects:	ABUSE, ACCESS TO INFORMATION LAW, ACCOUNTABILITY MECHANISMS, ACTIVE PARTICIPATION, BEHAVIOR CHANGE, BUDGET INFORMATION, BUSINESS SECTOR, CANCER, CAPACITY BUILDING, CITIZEN, CITIZEN ENGAGEMENT, CITIZEN FEEDBACK, CITIZEN GROUPS, CITIZEN OVERSIGHT, CITIZEN PARTICIPATION, CITIZEN SCORECARDS, CITIZEN VOICE, CITIZENS, CITIZENSHIP, CIVIL LIBERTIES, CIVIL SOCIETY, CIVIL SOCIETY INSTITUTIONS, CIVIL SOCIETY ORGANIZATIONS, CLIMATE CHANGE, COLLECTIVE ACTION, COMMUNICATION CAMPAIGN, COMMUNICATION CHANNEL, COMMUNICATION CHANNELS, COMMUNICATION SPECIALISTS, COMMUNITY PARTICIPATION, CONSENSUS, CONSTITUENCY, CONSTITUTION, CONSULTATION PROCESS, CORRUPTION, CULTURAL VALUES, DECENTRALIZATION, DECISION MAKERS, DECISION-MAKERS, DEMOCRACY, DEMOCRATIC ACCOUNTABILITY, DEMOCRATIC CONSOLIDATION, DEMOCRATIC ELECTIONS, DEMOCRATIC PROCESSES, DEVELOPING COUNTRIES, DEVELOPMENT EFFORTS, DISEASES, DISSEMINATION, ECONOMIC ACTIVITY, ECONOMIC DEVELOPMENT, EDUCATIONAL INSTITUTIONS, EFFECTIVE GOVERNANCE, EFFECTIVE PARTICIPATION, ELDERLY, ELECTED OFFICIALS, ELECTION, ELECTIONS, ELECTORATE, ENACTMENT, EXECUTIVE BRANCH, FORMAL INSTITUTIONS, FREE MEDIA, GENDER ISSUES, GLOBAL CLIMATE CHANGE, GOOD GOVERNANCE, GOVERNANCE REFORM, GOVERNMENT AGENCIES, GOVERNMENT INFORMATION, GOVERNMENT INSTITUTIONS, GOVERNMENT OFFICES, GOVERNMENT OFFICIALS, GOVERNMENT PERFORMANCE, GOVERNMENT POLICIES, GOVERNMENT PROGRAM, GOVERNMENT STRUCTURES, HEALTH CARE, HUMAN RIGHTS, IMMUNIZATION, IMPEACHMENT, IMPROVING GOVERNANCE, INCOME, INDEPENDENT MEDIA, INFANT, INFORMATION CAMPAIGNS, INFORMATION LAWS, INFORMATION LEGISLATION, INFORMATION SYSTEMS, INSTITUTIONAL CONSTRAINTS, INSTITUTIONAL MECHANISMS, INTERNATIONAL DEVELOPMENT, INTERNATIONAL FOOD POLICY RESEARCH INSTITUTE, INTERNATIONAL LAW, INVESTIGATIVE REPORTER, INVESTIGATIVE REPORTING, JOB OPPORTUNITIES, JOURNALISTS, JUDICIARY, LAWS, LEGAL STATUS, LEGISLATIVE OVERSIGHT, LEGISLATORS, LEGISLATURE, LEGISLATURES, LEGITIMACY, LIVING CONDITIONS, LOCAL CAPACITY, LOCAL GOVERNMENT, LOCAL INSTITUTIONS, LOCAL MEDIA, LOCAL ORGANIZATIONS, LOCAL POLITICIANS, LOCAL TELEVISION, MASS MEDIA, MEDIA ATTENTION, MEDIA COVERAGE, MORAL AUTHORITY, MUNICIPAL SERVICES, NATIONAL DIALOGUE, NATIONAL LEVEL, NATIONAL POLICY, NATIONS, NEWS MEDIA, NUMBER OF WORKERS, OFFICIAL LANGUAGES, OFFICIAL POLICY, OPINION LEADERS, PARLIAMENT, PARLIAMENTARIANS, PARLIAMENTARY ADVOCACY, PARLIAMENTARY OVERSIGHT, PARTICIPATORY PROCESS, PERFORMANCE INDICATORS, PERSONAL COMMUNICATION, POLICY DIALOGUE, POLICY MAKERS, POLICY MAKING, POLICY PROCESS, POLICY RESEARCH, POLITICAL INSTITUTIONS, POLITICAL INVOLVEMENT, POLITICAL ISSUES, POLITICAL PARTICIPATION, POLITICAL PROCESS, POLITICAL REFORMS, POLITICIANS, POOR PERFORMANCE, POSTERS, PRACTITIONERS, PRESS CONFERENCE, PRIME MINISTER, PRINT MEDIA, PRIVATE SECTOR PARTICIPATION, PRIVATE SECTOR REPRESENTATIVES, PUBLIC ACCOUNTABILITY, PUBLIC ACTION, PUBLIC ADMINISTRATION, PUBLIC AFFAIRS, PUBLIC AGENCIES, PUBLIC ATTENTION, PUBLIC DEBATE, PUBLIC DEMAND, PUBLIC ENGAGEMENT, PUBLIC GOOD, PUBLIC HEARINGS, PUBLIC INFORMATION, PUBLIC INTEREST, PUBLIC MONEY, PUBLIC OFFICIALS, PUBLIC OPINION, PUBLIC OPINIONS, PUBLIC PARTICIPATION, PUBLIC POLICIES, PUBLIC SECTOR, PUBLIC SERVANTS, PUBLIC SERVICES, PUBLIC SPENDING, PUBLIC SPHERE, PUBLIC UNDERSTANDING, QUALITY OF LIFE, QUALITY OF SERVICES, RADIO, RADIO PROGRAM, RADIO SHOWS, RADIO STATIONS, RAPID POPULATION GROWTH, REGULATORY FRAMEWORKS, REPRESENTATIVES, RURAL AREAS, SANITATION, SCHOOL YOUTH, SERVICE DELIVERY, SERVICE PROVIDERS, SOCIAL ACTION, SOCIAL CAPITAL, SOCIAL CHANGE, SOCIAL DEVELOPMENT, SOCIAL SCIENCE, SPONSORS, STATE INSTITUTIONS, TAX RETURNS, TECHNICAL ASSISTANCE, TEENAGERS, TELEVISION, TRADITIONAL MEDIA, TRAINING SESSION, TRANSPARENCY, TRANSPORTATION, TUBERCULOSIS, TV, VOTING, VOTING PUBLIC, YOUNG CHILDREN, YOUTH,
Online Access:	http://documents.worldbank.org/curated/en/2011/01/19916786/generating-genuine-demand-accountability-through-communication-trainers-guide https://hdl.handle.net/10986/20186
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