Gazing Into the Mirror II : Performance Contracts in Cameroon Customs

This paper revolves around the World Customs Organization's (WCO) 2011 theme of the year, 'knowledge as a catalyst for excellence'. The contracts clearly define the scope and procedures for their implementation. In light of the foregoing, the policy for performance contracts is part of the effort to implement the plan to reform the Customs Administration. These contracts aim to combat customs fraud and corruption more effectively, and introduce speed and efficiency in the processing of files. In other words, the contracts, which are based on objective indicators, seek performance, responsibility, and transparency, with a particular emphasis on ethics. Inspectors who sign the contract must work swiftly, while seeking to uncover fraud. To that end, they must be present at their work stations, behave in a professional manner, and themselves be confident that their contribution to efforts to reduce clearance times and costs of goods is essential. In sum, the procedure seeks to enhance the performance of Cameroon customs with a view to providing quality service to enterprises, improving the effectiveness of controls, and simplifying administrative procedures during border crossings.

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Bibliographic Details
Main Authors: Likeng, Minette Libom Li, Djeuwo, Marcellin, Bilangna, Samson
Language:English
en_US
Published: World Bank, Washington, DC 2011-12
Subjects:AMOUNT OF DUTIES, BASIC, BID, BILATERAL CONTRACTS, BOND, CAPACITY BUILDING, COMPETITIVENESS, COMPUTER SYSTEM, CONTRACT SYSTEM, CONTROL SYSTEM, CREDIBILITY, CUSTOMS, CUSTOMS ACTIONS, CUSTOMS ADMINISTRATION, CUSTOMS ADMINISTRATIONS, CUSTOMS BROKERS, CUSTOMS CLEARANCE, CUSTOMS CONTROLS, CUSTOMS DUTIES, CUSTOMS FRAUD, CUSTOMS INFORMATION, CUSTOMS OFFICE, CUSTOMS OFFICERS, CUSTOMS OFFICES, CUSTOMS OPERATIONS, CUSTOMS PROCEDURES, CUSTOMS REFORM, CUSTOMS REVENUES, DATA CENTER, DEVELOPMENT BANK, DUTIES, FRAUD, FRAUDS, GENERAL PUBLIC, GEOGRAPHY, GOVERNMENT EMPLOYEE, GOVERNMENT EMPLOYEES, HOLDING, HUMAN RESOURCE, IMAGE, INFORMATION ASYMMETRY, INFORMATION TECHNOLOGY, INNOVATION, INSPECTION, INSPECTIONS, INSTITUTION, INTERNAL OPERATIONS, INTERNATIONAL BANK, INTERNATIONAL TRADE, LEGAL INSTRUMENTS, LEVEL OF RELIABILITY, LOSS OF REVENUE, MOVEMENT OF GOODS, MUTUAL OBLIGATIONS, NEGOTIATIONS, PERFORMANCE EVALUATION, PERFORMANCE EVALUATIONS, PERFORMANCE INDICATORS, PERFORMANCES, PROVISIONS, RELIABILITY, RESULT, RESULTS, RISK MANAGEMENT, SELF-REGULATION, STATED OBJECTIVES, SUFFICIENT FLEXIBILITY, SUPERVISION, SUPPLY CHAIN, SUPPLY CHAIN MANAGEMENT, TARGETS, TECHNICAL ASSISTANCE, TERMINATION, TIME FRAME, TRADE FACILITATION, TRADITIONS, TRANSPARENCY, TREASURY, UNDER CONTRACT, USER, USERS, WAREHOUSE, WAREHOUSES, WEB, WEB SITE,
Online Access:http://documents.worldbank.org/curated/en/2011/12/15826390/gazing-second-mirror-performance-contracts-cameroon-customs
https://hdl.handle.net/10986/17780
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