Assessment Framework to Monitor and Evaluate e-Government Procurement Systems in India

This working paper elaborates on an assessment framework to monitor and evaluate e-government procurement systems in India. This is relevant due to the fact that many government agencies have sought to extend use of e-tendering system implemented in their organization to handle procurement in World Bank funded projects. The World Bank has developed a procedure to assess e-tendering systems for compliance to certain guidelines laid down by Multilateral Development Banks. The World Bank prefers to work with the Government of India in development of a robust mechanism for assessment of e-tendering systems instead of independently assessing e-tendering systems as has been done till date. The Government of India has already established a set-up under Standardization, Quality and Testing Certification (STQC) for assessment of e-procurement systems. From its assessment experience, the World Bank has found that the e-procurement applications deployed in many of the e-procurement installations assessed by the Bank were STQC certified, yet there were several issues with the e-procurement systems. A new concept model for assessment of e-procurement systems is proposed herein as an evolved version of the existing STQC s guideline to address the critical issues identified and the improvements suggested to the STQC s guideline. The assessment framework explained in this report could also be used as a vehicle to implement policy in other federated e-governance systems such as e-District and State Data Center (SDC). Therefore, the assessment framework concept explained herein has wider application in implementation of e-governance policy.

Bibliographic Details

Main Author:	World Bank
Language:	English en_US
Published:	Washington, DC 2013-06-30
Subjects:	ADVERTISEMENT, AGGRIEVED BIDDERS, ANTI-VIRUS SOFTWARE, APPLICATION SERVICE PROVIDER, APPLICATION SERVICE PROVIDERS, APPLICATION SOFTWARE, AUCTION, AWARD OF CONTRACT, BACK UP, BACK-UP, BACK-UPS, BACKUP, BANKS, BEST PRACTICES, BID DOCUMENTS, BID EVALUATION, BID OPENING, BID SECURITY, BID SUBMISSION DEADLINE, BIDDER, BIDDING COMPANIES, BIDDING DOCUMENTS, BIDS, BUSINESS PROCESSES, BUYER, BUYERS, CAPABILITIES, CAPABILITY, CERTIFICATE, CERTIFICATES, CERTIFICATION, CERTIFICATION AUTHORITY, COMMODITY, CONFIDENCE, CONFIDENTIALITY, CONNECTIVITY, CONTRACT MANAGEMENT, CONTRACTING AUTHORITY, CONTRACTORS, CREDIT CARD, DATA CENTER, DECISION MAKING, DIGITAL SIGNATURE, DISASTER RECOVERY, DISCRETION, DOMAINS, E-AUCTIONS, E-GOVERNANCE, E-MAIL, E-PAYMENT, E-PROCUREMENT, E-PROCUREMENT SYSTEM, E-PROCUREMENT SYSTEMS, ELECTRONIC FORMAT, ELECTRONIC PROCUREMENT, ELECTRONIC RECORDS, ELECTRONIC SIGNATURE, ELECTRONIC SYSTEM, ENCRYPTION, END USER, END USERS, ENTERPRISE ARCHITECTURE, EPROCUREMENT, ESIGNATURES, EVALUATION CRITERIA, FINANCIAL INSTRUMENT, FOREIGN BIDDER, FOREIGN BIDDERS, FUNCTIONALITIES, FUNCTIONALITY, GEOGRAPHICAL AREA, GOVERNMENT AGENCIES, GOVERNMENT AGENCY, GOVERNMENT OFFICIAL, GOVERNMENT OFFICIALS, GOVERNMENT ORGANIZATIONS, GOVERNMENT PROCUREMENT, GOVERNMENT REPRESENTATIVES, HARDWARE, HUMAN RESOURCE, HUMAN RESOURCE MANAGEMENT, INDIVIDUAL VENDORS, INFORMATION SECURITY, INFORMATION TECHNOLOGY, INITIATIVE, INSTALLATION, INSTALLATIONS, INSTITUTION, INSTITUTIONAL FRAMEWORK, INTEGRITY, INTELLECTUAL PROPERTY, INTELLECTUAL PROPERTY RIGHTS, INTERNATIONAL BIDDERS, INTERNATIONAL COMPETITIVE BIDDING, INTEROPERABILITY, INVENTION, IT INFRASTRUCTURE, KEY ENCRYPTION, LEGAL FRAMEWORK, LICENSE, LICENSES, MANAGEMENT SYSTEM, MANUAL SYSTEMS, MATERIAL, MINISTRY OF FINANCE, ONE STOP SHOP, ONLINE FORM, ONLINE FORMS, OPEN BIDS, OUTSOURCING, PAYMENT GATEWAY, PHYSICAL PRESENCE, PILOT PROJECT, POLICY DEVELOPMENT, POLICY MAKING, PRIVACY, PRIVATE KEY, PRIVATE SECTOR, PROCUREMENT, PROCUREMENT ACTIVITIES, PROCUREMENT ENTITIES, PROCUREMENT ENTITY, PROCUREMENT GUIDELINES, PROCUREMENT NOTICES, PROCUREMENT OFFICIALS, PROCUREMENT POLICY, PROCUREMENT PROCESS, PROCUREMENT REQUIREMENT, PROCUREMENT RULES, PROCUREMENT SOFTWARE, PROCUREMENT SPECIALIST, PROCUREMENTS, PROCURING ENTITY, PRODUCT CATEGORIES, PRODUCT CATEGORY, PROJECT MANAGEMENT, PROSPECTIVE BIDDERS, PROTOCOL, PUBLIC, PUBLIC KEY, PUBLIC PROCUREMENT, PUBLIC SECTOR, PUBLIC WORKS, QUALITY REQUIREMENTS, QUERY, RECORD KEEPING, RESULT, SANCTION, SERVER, SERVERS, SERVICE CONTRACTS, SERVICE LEVEL AGREEMENT, SLA, SOURCE CODE, STANDARD FRAMEWORK, STANDARDIZATION, STATE GOVERNMENT, STATE GOVERNMENTS, SUPPLIERS, TAGGING, TECHNICAL INFRASTRUCTURE, TECHNOLOGY STANDARDS, TENDER DOCUMENTS, TENDERS, TIME PERIOD, TRANSACTION, TRANSMISSION, TRANSPARENCY, TRANSPARENCY IN GOVERNMENT, TRANSPARENT SYSTEM, UNIQUE ID, USABILITY, USER, USER INTERFACE, USERS, USES, VENDOR, VERIFICATION, VIRUS, WEB, WEB LINKS, WEB SITES, XML,
Online Access:	http://documents.worldbank.org/curated/en/2013/06/18537825/assessment-framework-monitor-evaluate-e-government-procurement-systems-india https://hdl.handle.net/10986/16985
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