Multi-Utilities : Trends - Blurring Industry Boundaries

The prospects of cost savings, increased market share, and other competitive advantages are prompting more, and more utilities to cross traditional industry lines, and offer services in several sectors. The note reviews the changes occurred during the last two decades, when deregulation, and private sector development raised the quality, and expansion of utility services, opportunities enhanced by technological developments, particularly in the field of information, and communications technology, all conducive to a multi-utility strategy. Horizontal integration of infrastructure services occurred both at the wholesale, and retail (distribution) levels: energy companies at the wholesale level are seeking to leverage trading skills between the gas, and electricity sectors; and, at the retail level, multi-utility strategies have taken the form of either leveraging the physical infrastructure as a conduit for a range of services, or are integrating separate utilities under the same corporate umbrella. Thus integration of physical networks, of service, and corporate, although not yet clearly defined, will strive to capture the potential advantages of offering two, or more utility service. However, even if integration makes sense, certainly unforeseen policy, and regulatory implications will need to respond and safeguard public interests, without stifling innovation.

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Bibliographic Details
Main Author: Sommer, Dirk
Other Authors: Smith, Suzanne
Language:English
Published: World Bank, Washington, DC 2001-03
Subjects:HORIZONTAL INTEGRATION, UTILITIES, PRIVATE SECTOR PARTICIPATION, SECTORAL TRADEOFFS, INFRASTRUCTURE, UTILITY FUNCTIONS, STATE-OWNED ENTERPRISES, SERVICE DELIVERY, DEREGULATION, INFORMATION TECHNOLOGY, DIVERSIFICATION, CORPORATE PLANNING, SECTORAL PLANNING HORIZONTAL INTEGRATION, SECTORAL PLANNING, BACKBONE, BACKBONES, BANDWIDTH, BROADBAND, BROADCAST, BROADCAST NETWORKS, BUSINESS DEVELOPMENT, BUSINESS MODELS, CABLE, CABLE TELEVISION, COMMUNICATION INFRASTRUCTURE, COMMUNICATION NETWORKS, COMMUNICATIONS NETWORK, COMMUNICATIONS TECHNOLOGY, COMPETITIVE ADVANTAGES, COST SAVINGS, CUSTOMER LOYALTY, CUSTOMER RELATIONS, CUSTOMER RELATIONSHIPS, DOMESTIC GAS, ELECTRIC POWER, ELECTRIC POWER GRID, ELECTRIC UTILITIES, ELECTRICAL POWER, ELECTRICITY, ELECTRICITY MARKETS, ELECTRICITY SERVICES, ENERGY COMPANIES, ENERGY MARKETS, EQUIPMENT, FUEL, FUEL BILLS, FUEL HEATING, FUELS, GAS PIPELINES, GAS SERVICES, GAS SUPPLIES, GENERATION ASSETS, INFORMATION SOCIETY, INFRASTRUCTURE SERVICES, INNOVATION, INNOVATIONS, INSTALLATION, INTERNET SERVICE PROVIDER, INTERNET SERVICE PROVIDERS, LOCAL TELEPHONE, LOCAL TELEPHONE COMPANY, MARKET SHARE, MARKETING, MULTIMEDIA, NATURAL GAS, NETWORKS, OPERATING COSTS, PDF, PHYSICAL COMMUNICATION, PHYSICAL INFRASTRUCTURE, POWER COMPANY, POWER GENERATION, PRIVATE SECTOR, PRIVATE SECTOR DEVELOPMENT, PUBLIC INTERESTS, REGULATORS, REGULATORY IMPLICATIONS, RESULT, RETAIL MARKETS, TECHNOLOGICAL ADVANCES, TECHNOLOGICAL DEVELOPMENTS, TELECOM, TELECOMMUNICATIONS, TELECOMMUNICATIONS PROVIDERS, TELECOMMUNICATIONS SERVICES, TELEPHONE, TELEPHONE COMPANIES, TELEPHONE CONNECTIONS, TELEPHONE SERVICE, TELEPHONE SERVICES, TELEPHONY, TRANSMISSION, TRANSPORT INFRASTRUCTURE, UPC, UTILITY INDUSTRIES, UTILITY SERVICES, VERTICAL INTEGRATION, VIDEO, VOICE TELEPHONY, WATER SECTOR, WATER UTILITIES,
Online Access:http://documents.worldbank.org/curated/en/2001/03/16253073/multi-utilities-trends
https://hdl.handle.net/10986/11401
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