Corporatizing a Water Utility : A Successful Case Using a Performance-Based Service Contract for ONEA in Burkina Faso

Thanks to a corporatization process spanning two decades, Burkina Faso's national water and sanitation utility ranks among the few well-managed public water utilities in Sub-Saharan Africa. Key to its success has been the government's unceasing commitment to reform, which included the successful implementation of an innovative performance-based service contract with an international operator from 2001 to 2006. The experience shows that it is possible to establish a well-performing public water utility in a poor developing country- as long as the governance framework ensures the autonomy and accountability of the service provider and the government supports the sector's long-term financial viability through an appropriate tariff and investment policy.

Bibliographic Details

Main Authors:	Marin, Philippe, Fall, Matar, Ouibiga, Harouna
Language:	English
Published:	World Bank, Washington, DC 2010-03
Subjects:	ACCESS TO WATER, BILL COLLECTION, CONNECTION PROGRAM, CONTRACT PERIOD, CORPORATIZATION, CUBIC METER, CUBIC METERS, CUSTOMER SERVICE, DISTRIBUTION NETWORK, EXPANSION, FINANCIAL VIABILITY, HOUSEHOLD CONNECTION, HOUSEHOLD CONNECTIONS, ILLEGAL CUSTOMERS, INVESTMENT PROGRAM, LACK OF WATER, LIMITED LIABILITY COMPANY, METER READING, MUNICIPALITIES, NATIONAL WATER, NONGOVERNMENTAL ORGANIZATIONS, NUMBER OF HOUSEHOLD CONNECTIONS, OPERATIONAL EFFICIENCY, OPERATIONAL PERFORMANCE, PERFORMANCE CONTRACTS, POPULATION WITH ACCESS, PRIVATE INFRASTRUCTURE, PRIVATE OPERATOR, PRIVATE PARTNERSHIP, PRIVATE SECTOR, PRIVATE SECTOR INVOLVEMENT, PUBLIC ENTERPRISES, PUBLIC MANAGEMENT, PUBLIC WATER, PUBLIC WATER UTILITIES, PUBLIC WATER UTILITY, PUBLIC-PRIVATE PARTNERSHIPS, RESIDENTIAL CUSTOMERS, RESIDENTIAL WATER, RESPONSIBILITY FOR WATER, SANITATION, SANITATION SERVICES, SANITATION UTILITY, SEPTIC TANKS, SERVICE PROVIDER, SERVICE QUALITY, SEWERAGE NETWORK, SMALL SEWERAGE, STATE-OWNED UTILITY, TARIFF INCREASES, TECHNICAL ASSISTANCE, TREATMENT PLANT, URBAN AREAS, URBAN WATER, URBAN WATER SUPPLY, URBAN WATER UTILITIES, WATER BILLS, WATER COVERAGE, WATER DISTRIBUTION, WATER LOSSES, WATER PRODUCTION, WATER RESOURCES, WATER SECTOR, WATER SERVICES, WATER SUPPLY SERVICES, WATER UTILITIES, WATER UTILITY,
Online Access:	http://documents.worldbank.org/curated/en/2010/03/12821275/corporatizing-water-utility-successful-case-using-performance-based-service-contract-onea-burkina-faso https://hdl.handle.net/10986/10507
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