Dealing with Informality in Water Supply Services in Indonesia
Communities demand that community-based
water provider organizations (CBOs) be more professional in
their delivery of water and provide the level of service
they expect. This demand may be a challenge, not only in
terms of the internal capacity of the CBO but also in terms
of the uncertainty as to the legal status of the
organization that performs the service function. A dearth of
corporate practice, efforts toward formalization,
accountability framework, and partnership definition are
areas that policymakers and local authorities need to work
on if they want CBOs to perform their role better in water
supply, particularly in rural areas. This smart lesson
describes the Multi Village Pooling Project's
experience in generating lessons on the challenges and
potential of CBOs formed under previous projects and
identifies ways to help them improve, expand, and manage on
a continuing basis.
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Bibliographic Details
| Main Author: |
Setiawan, Deviariandy |
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| Language: | English |
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| Published: |
World Bank, Washington, DC
2010-11
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| Subjects: | ACCESS TO WATER,
ASSET MANAGEMENT,
COMMUNITIES,
COMMUNITY CONTRIBUTION,
COMMUNITY DEVELOPMENT,
COMMUNITY GROUPS,
COMMUNITY MEMBERS,
COMMUNITY PARTICIPATION,
COMMUNITY WATER,
COMMUNITY WATER SUPPLY,
CONSTRUCTION,
CUSTOMER RELATIONS,
DECISION MAKING,
DELEGATION OF FUNCTIONS,
DELIVERY OF WATER,
DELIVERY OF WATER SUPPLY,
DELIVERY OF WATER SUPPLY SERVICES,
DEVELOPMENT OF WATER SUPPLY,
DISTRICTS,
HOUSEHOLD CONNECTIONS,
IMPLEMENTATION OF WATER SUPPLY,
INITIAL INVESTMENT,
JOINT VENTURE,
LOCAL AUTHORITIES,
LOCAL WATER,
LOCAL WATER UTILITIES,
LOCAL WATER UTILITY,
MAINTENANCE OF FACILITIES,
MANAGING WATER SUPPLY,
MONITORING PROGRAM,
MUNICIPALITIES,
OPERATIONAL FUNCTIONS,
PARTICIPATORY APPROACHES,
PIPED WATER,
PUBLIC MANAGEMENT,
PUBLIC WORKS,
PUMPS,
REGIONAL GOVERNMENT,
RESERVOIRS,
RURAL AREAS,
RURAL WATER,
RURAL WATER SUPPLY,
SANITATION,
SANITATION DEVELOPMENT,
SANITATION PROGRAM,
SANITATION SERVICES,
SERVICE PROVISION,
VILLAGES,
WATER MANAGEMENT,
WATER METERS,
WATER SUPPLY FACILITIES,
WATER SUPPLY SERVICE,
WATER SUPPLY SERVICES,
WATER USERS,
WELLS, |
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| Online Access: | http://documents.worldbank.org/curated/en/2010/11/13914713/dealing-informality-water-supply-services-indonesia
https://hdl.handle.net/10986/10470
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