Driving Performance through Center of Government Delivery Units
Several governments around the world
have recently established delivery units at the center of
government to drive performance improvements. This
development may be in addition to whole-of-government
reforms to improve performance, such as citizen charters,
service agreements, or performance reporting. Given rising
interest in public sector performance innovations, this note
provides an overview of center-of-government delivery unit
arrangements, including key factors for success, with a
particular focus on one of the first incarnations of a
central delivery unit - the United Kingdom's Prime
Minister's Delivery Unit (PMDU).
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Bibliographic Details
| Main Author: |
World Bank |
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| Format: | Brief
biblioteca
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| Language: | English |
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| Published: |
Washington, DC
2010-11
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| Subjects: | ACCOUNTABILITY,
ADMINISTRATIVE COSTS,
ADMINISTRATIVE SYSTEMS,
AIM,
BUDGET PROCESS,
CABINET,
CABINET SYSTEM,
CASH MANAGEMENT,
CERTIFICATES,
CIVIL SERVANTS,
CONFIDENCE,
CUSTOMER INTERACTIONS,
CUSTOMER SATISFACTION,
DEBT,
DELIVERY SYSTEM,
DELIVERY SYSTEMS,
EVASION,
FINANCIAL MANAGEMENT,
GOVERNOR,
INITIATIVE,
INNOVATION,
INNOVATIONS,
LEADERSHIP,
MANAGEMENT SYSTEM,
MINISTER,
MINISTERS,
MONITORING MECHANISM,
PATRONAGE,
PERFORMANCE INDICATORS,
POLICY MAKERS,
POLITICIANS,
PRIME MINISTER,
PRIVATE SECTOR,
PROCUREMENT,
PROCUREMENT LAW,
PUBLIC,
PUBLIC POLICY,
PUBLIC SECTOR,
PUBLIC SECTOR MANAGEMENT,
PUBLIC SECTOR PERFORMANCE,
PUBLIC SERVICE,
PUBLIC SERVICES,
RESULTS,
SERVICE DELIVERY,
SUPERVISION,
TARGETS,
TRANSPARENCY,
TREASURY, |
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| Online Access: | http://documents.worldbank.org/curated/en/2010/11/13894870/center-government-delivery-units
http://hdl.handle.net/10986/10465
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