Implementing a Collaboration Platform : Making Behavior Change Part of the Plan

For two global programs a rural sanitation project and a hand-washing project with the goals of scaling up access to sanitation and increasing hygiene behaviors how can lessons be shared easily and efficiently with a global team across six countries, including headquarters-based staff? That is what the Water and Sanitation Program (WSP) sought to do in 2008 by creating a virtual collaborative workspace, www.learningtoscaleup.org. This smart lesson documents the challenges of trying to create a cultural shift from communicating primarily via e-mail and phone calls to using a virtual platform. Although the platform is no longer used, the lessons learned from the experience might help inform other teams seeking to create a platform.

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Bibliographic Details
Main Authors: Devine, Jacqueline, Silverman, Sheryl
Language:English
Published: World Bank, Washington, DC 2011-08
Subjects:BEHAVIOR CHANGE, BEHAVIORS, COLLABORATION, COLLABORATION PLATFORM, COLLABORATION PLATFORMS, COLLABORATIVE WORKSPACE, CULTURAL SHIFT, DESCRIPTIONS, DISCUSSIONS, DOCUMENT RETRIEVAL, DOCUMENTS, E-MAIL, E-MAILS, FUNCTIONALITY, HOME PAGE, IDEAS, INFORMATION TECHNOLOGY, KNOWLEDGE PRODUCTS, LAY OUT, LEADING, LEARNING, LEARNING ENVIRONMENT, LEARNING PROCESS, MARKETING, MODELING, MOTIVATION, NEWSLETTER, PARTNER ORGANIZATIONS, PHONE, PROGRAMMING, PROGRAMS, REPOSITORY, RESULT, RESULTS, SITE, TECHNICAL SUPPORT, THOUGHTS, TIME ZONES, TRAINING MATERIALS, USABILITY, USER, USER FEEDBACK, USERS, WEB,
Online Access:http://documents.worldbank.org/curated/en/2011/08/15257645/implementing-collaboration-platform-making-behavior-change-part-plan
https://hdl.handle.net/10986/10438
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