Viewpoints: An alternative approach toward business intelligence

Business intelligence is crucial for synergy and competitiveness in the world of business; the challenge is to capitalize upon the experiences, relationships and knowledge of all members over time. In this paper, we address business intelligence and more generally collective intelligence through a social approach based on viewpoints. The collective knowledge is stored within a bi-partite graph populated by agents, documents and topics on one side and by viewpoints on the other side. Viewpoints consist in labelled triples (agent, document, topic). We define a semantic distance on this structure. We then engage a selectionist process: information retrieval is based on existing viewpoints while feedbacks yield new viewpoints. The implemented framework and algorithms are tested through a simulation.

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Bibliographic Details
Main Authors: Lemoisson, Philippe, Surroca, Guillaume, Cerri, Stefano A.
Format: conference_item biblioteca
Language:eng
Published: Paul Cunningham and Miriam Cunningham
Subjects:C30 - Documentation et information, U30 - Méthodes de recherche, 000 - Autres thèmes,
Online Access:http://agritrop.cirad.fr/571435/
http://agritrop.cirad.fr/571435/1/document_571435.pdf
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