Connecting the Disconnected : Coping Strategies of the Financially Excluded in Bhutan

In the spring of 2012, the Royal Monetary Authority of Bhutan and the World Bank commissioned a diagnostic assessment of financial practices and strategies among urban and rural Bhutanese. The resulting survey, the Bhutan financial inclusion focus group survey, represents one of the first efforts to capture household financial management practices in the country. The assessment, undertaken at the request of a government working group led by the Royal Monetary Authority, was designed to inform Bhutan's Financial Inclusion Policy by providing information about households' use of and demand for financial services. Since the research mainly captures the perspectives of Bhutanese households, this report does not present recommendations. Instead, its findings from the field research provide qualitative evidence that has informed the financial inclusion policy by highlighting opportunities and challenges in increasing financial inclusion.

Bibliographic Details

Main Authors:	Niang, Cecile T., Andrianaivo, Mihasonirina, Diaz, Katherine S., Zekri, Sarah
Language:	English en_US
Published:	Washington, DC: World Bank 2013-03-12
Subjects:	ACCESS POINTS, ACCESS TO ATMS, ACCESS TO CREDIT, ACCESS TO FINANCE, ACCESS TO FINANCIAL SERVICES, ACCESS TO LOAN, ACCESS TO SAVINGS, ACCESSIBILITY, AGRICULTURAL BANK, AGRICULTURAL DEVELOPMENT BANK, AGRICULTURAL SECTOR, ATM, ATM CARD, BALANCE SHEETS, BANK ACCOUNT, BANK ASSETS, BANK BRANCHES, BANK CREDIT, BANK LOAN, BANK LOANS, BANK OFFICERS, BANK PRODUCTS, BANKING SERVICES, BANKING SYSTEM, BANKS, BORROWER, BORROWING, BUDGETING, BUSINESS DEVELOPMENT, BUSINESS DEVELOPMENT SERVICES, BUSINESS LOAN, BUSINESS OWNERS, BUSINESS SCHOOL, CAPACITY BUILDING, CAPITAL ADEQUACY, CASH FLOW, CC, CHECKING ACCOUNT, CHECKING ACCOUNTS, COLLATERAL, COLLATERAL REQUIREMENTS, COLLEGE EDUCATION, COMMERCIAL BANKING, COMMERCIAL BANKS, CONSUMER, CONSUMER PROTECTION, CONSUMERS, CONTRIBUTIONS, COOPERATIVES, CREDIT ASSOCIATION, CREDIT BUREAU, CREDIT DECISIONS, CREDIT FACILITIES, CREDIT GUARANTEES, CREDIT HISTORIES, CREDIT INFORMATION, CREDIT INFORMATION BUREAU, CREDIT REPORTS, CREDIT RISK, CREDIT RISKS, CREDIT SCORING, CREDITORS, CURRENCY, CURRENT ACCOUNT, CUSTOMER SERVICE, DEBT, DEBTS, DEMAND FOR SAVING, DEMOGRAPHIC GROUPS, DEPOSIT, DEPOSITS, DEVELOPMENT BANK, DEVELOPMENT FINANCE, DIRECT DEPOSIT, DIRECT DEPOSITS, DOWRIES, EARNINGS, ECONOMIC BACKGROUNDS, ECONOMIC GROWTH, EDUCATION LOAN, EDUCATION LOANS, EMPLOYEE, EMPLOYER, EMPOWERMENT, ENTREPRENEURIAL ACTIVITIES, ENTREPRENEURS, EXCHANGE RATE, EXCLUSION, EXTERNAL SHOCKS, FAMILIES, FAMILY BUSINESSES, FAMILY MEMBERS, FARMERS, FEMALE RESPONDENTS, FINANCIAL ACCESS, FINANCIAL CONSUMERS, FINANCIAL DEPTH, FINANCIAL DEVELOPMENT, FINANCIAL INFRASTRUCTURE, FINANCIAL INSTITUTIONS, FINANCIAL INTERMEDIATION, FINANCIAL LITERACY, FINANCIAL LITERACY EDUCATION, FINANCIAL MARKETS, FINANCIAL NEEDS, FINANCIAL PRACTICES, FINANCIAL PRODUCTS, FINANCIAL SECTOR ASSESSMENT, FINANCIAL SECTOR DEVELOPMENT, FINANCIAL SECTOR REGULATION, FINANCIAL SERVICE, FINANCIAL SERVICE PROVIDERS, FINANCIAL SERVICES, FINANCIAL SYSTEM, FIXED ASSETS, FIXED DEPOSIT, FLEXIBLE LOAN, FLEXIBLE REPAYMENTS, FORMAL BANK, FORMAL CREDIT, FORMAL FINANCIAL INSTITUTION, FORMAL FINANCIAL INSTITUTIONS, FORMAL FINANCIAL SECTOR, FORMAL FINANCIAL SERVICE, FORMAL FINANCIAL SERVICES, FORMAL LENDING, FORMS OF CREDIT, FREE LOANS, GENDER, GENDER EQUALITY, GROUP GUARANTEE, GROUP LENDING, GROUP LOANS, HOUSEHOLD ACCESS, HOUSEHOLD FINANCES, HOUSEHOLD FINANCIAL MANAGEMENT, HOUSEHOLDS, HOUSING LOAN, HUSBAND, IMMOVABLE PROPERTY, INDEBTEDNESS, INFORMAL FINANCING, INFORMAL LENDERS, INFORMAL LOAN, INFORMAL LOANS, INFORMAL SAVINGS, INFORMATION SYSTEMS, INSTALLMENTS, INSTITUTIONAL CAPACITY, INSURANCE, INSURANCE SERVICES, INTEREST RATE, INTEREST RATES, INTERNATIONAL BANK, INTERNATIONAL FINANCE, INVESTING, INVESTMENT BANK, INVESTMENT CAPITAL, LACK OF ACCESS, LACK OF AWARENESS, LACK OF COLLATERAL, LACK OF KNOWLEDGE, LENDING DECISIONS, LENDING TECHNIQUES, LIMITED ACCESS, LIMITED ACCESS TO FINANCE, LIVING STANDARD, LOAN, LOAN AMOUNT, LOAN AMOUNTS, LOAN APPROVALS, LOAN OFFICERS, LOAN PAYMENTS, LOAN PORTFOLIO, LOAN PROCESSING, LOAN PROCESSING TIMES, LOAN PRODUCT, LOAN PRODUCTS, LOANS FROM FAMILY, LONG-TERM SAVINGS, MICROFINANCE, MONETARY POLICY, MONEYLENDER, MONEYLENDERS, MOVABLE COLLATERAL, OUTREACH, PARTIAL CREDIT, PENSION, PENSION FUND, POINT-OF-SALE, POINT-OF-SALE TERMINALS, POOR ACCESS, POOR CREDIT, PROFITABILITY, PROPERTY RIGHTS, PROTECTION MEASURE, PURCHASES, QUESTIONNAIRE, REAL ESTATE, REMITTANCE, REMITTANCES, REPAYMENT, REPAYMENT PERIODS, REPAYMENTS, RESPONSIBILITIES, RURAL CLIENTS, SALES, SAVERS, SAVINGS ACCOUNT, SAVINGS ACCOUNTS, SAVINGS GOALS, SAVINGS GROUPS, SAVINGS INITIATIVES, SECURITIES, SENIOR, SINGLE PARENT, SMALL BUSINESSES, SMALL LOANS, SOCIAL NETWORKS, SOURCES OF INCOME, STATE BANK, UNEMPLOYED, URBAN AREAS, VILLAGE, VILLAGES, WITHDRAWAL, WOMAN, WORTH, YOUNG ADULTS, YOUNG PEOPLE,
Online Access:	http://documents.worldbank.org/curated/en/2013/01/17406679/connecting-disconnected-coping-strategies-financially-excluded https://hdl.handle.net/10986/13104
Tags:	Add Tag No Tags, Be the first to tag this record!