On process management (pm) : the applicability of Michael Hammer’s theory in Argentina
Abstract: This article explores the applicability of Hammer’s theories on Operational innovation (OI), Operational Excellence (OE) and processes, on firms of different industrial sectors and sizes, located in Argentina. The hypothesis of this study -which was corroborated- suggests that the manager’s role is supported by what is called Process Management (PM), which deals with performance gaps in a given period of time. In this context, OE, OI and processes’ understanding becomes an important constituent of the management activity. Through the implementation of a holistic PM-based perspective in many more organizations it is possible to boost results, achieve superior levels of performance and offer the right customer value. Specifically, a process is represented by a sequence of activities. It allows installing, following and measuring an operation, and is based on five enablers and four capabilities that are explained in this study. This is an exploratory and descriptive work, with a qualitative methodology. Also, this study has a not experimental/transversal design. It is based on Hammer’s theories on the matter, which were complemented with executives/managers' interviews of different multinationals and local firms located in Argentina. Debt crowdfunding in Latin America and Mexico. Implications for lenders, researchers and policy-makers are also discussed.
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Format: | Artículo biblioteca |
Language: | eng |
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Instituto Federal de Educação, Ciência e Tecnologia de São Paulo
2019
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Subjects: | DIRECCION DE OPERACIONES, ADMINISTRACION DE EMPRESAS, GESTION EMPRESARIAL, REINGENIERIA DE PROCESOS, Hammer, Michael, 1948-2008, |
Online Access: | https://repositorio.uca.edu.ar/handle/123456789/9134 |
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oai:ucacris:123456789-91342021-03-17T20:29:02Z On process management (pm) : the applicability of Michael Hammer’s theory in Argentina Bello, Hernán Viltard, Leandro Adolfo DIRECCION DE OPERACIONES ADMINISTRACION DE EMPRESAS GESTION EMPRESARIAL REINGENIERIA DE PROCESOS Hammer, Michael, 1948-2008 Abstract: This article explores the applicability of Hammer’s theories on Operational innovation (OI), Operational Excellence (OE) and processes, on firms of different industrial sectors and sizes, located in Argentina. The hypothesis of this study -which was corroborated- suggests that the manager’s role is supported by what is called Process Management (PM), which deals with performance gaps in a given period of time. In this context, OE, OI and processes’ understanding becomes an important constituent of the management activity. Through the implementation of a holistic PM-based perspective in many more organizations it is possible to boost results, achieve superior levels of performance and offer the right customer value. Specifically, a process is represented by a sequence of activities. It allows installing, following and measuring an operation, and is based on five enablers and four capabilities that are explained in this study. This is an exploratory and descriptive work, with a qualitative methodology. Also, this study has a not experimental/transversal design. It is based on Hammer’s theories on the matter, which were complemented with executives/managers' interviews of different multinationals and local firms located in Argentina. Debt crowdfunding in Latin America and Mexico. Implications for lenders, researchers and policy-makers are also discussed. 2019-11-27T19:47:09Z 2019-11-27T19:47:09Z 2019 Artículo Bello, H., Viltard, L. A. On process management (pm) : the applicability of Michael Hammer’s theory in Argentina [en línea]. Independent Journal of Management & Production. 2019, 10(1). doi: 10.14807/ijmp.v10i1.820. Disponible en: https://repositorio.uca.edu.ar/handle/123456789/9134 2236-269X (en línea) https://repositorio.uca.edu.ar/handle/123456789/9134 10.14807/ijmp.v10i1.820 eng Acceso abierto http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf Argentina Instituto Federal de Educação, Ciência e Tecnologia de São Paulo Independent Journal of Management & Production. 2019, 10(1) |
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DIRECCION DE OPERACIONES ADMINISTRACION DE EMPRESAS GESTION EMPRESARIAL REINGENIERIA DE PROCESOS Hammer, Michael, 1948-2008 DIRECCION DE OPERACIONES ADMINISTRACION DE EMPRESAS GESTION EMPRESARIAL REINGENIERIA DE PROCESOS Hammer, Michael, 1948-2008 |
spellingShingle |
DIRECCION DE OPERACIONES ADMINISTRACION DE EMPRESAS GESTION EMPRESARIAL REINGENIERIA DE PROCESOS Hammer, Michael, 1948-2008 DIRECCION DE OPERACIONES ADMINISTRACION DE EMPRESAS GESTION EMPRESARIAL REINGENIERIA DE PROCESOS Hammer, Michael, 1948-2008 Bello, Hernán Viltard, Leandro Adolfo On process management (pm) : the applicability of Michael Hammer’s theory in Argentina |
description |
Abstract: This article explores the applicability of Hammer’s theories on Operational innovation (OI), Operational Excellence (OE) and processes, on firms of different industrial sectors and sizes, located in Argentina. The hypothesis of this study -which was corroborated- suggests that the manager’s role is supported by what is called Process Management (PM), which deals with performance gaps in a given period of time. In this context, OE, OI and processes’ understanding becomes an important constituent of the management activity. Through the implementation of a holistic PM-based perspective in many more organizations it is possible to boost results, achieve superior levels of performance and offer the right customer value. Specifically, a process is represented by a sequence of activities. It allows installing, following and measuring an operation, and is based on five enablers and four capabilities that are explained in this study. This is an exploratory and descriptive work, with a qualitative methodology. Also, this study has a not experimental/transversal design. It is based on Hammer’s theories on the matter, which were complemented with executives/managers' interviews of different multinationals and local firms located in Argentina. Debt crowdfunding in Latin America and Mexico. Implications for lenders, researchers and policy-makers are also discussed. |
format |
Artículo |
topic_facet |
DIRECCION DE OPERACIONES ADMINISTRACION DE EMPRESAS GESTION EMPRESARIAL REINGENIERIA DE PROCESOS Hammer, Michael, 1948-2008 |
author |
Bello, Hernán Viltard, Leandro Adolfo |
author_facet |
Bello, Hernán Viltard, Leandro Adolfo |
author_sort |
Bello, Hernán |
title |
On process management (pm) : the applicability of Michael Hammer’s theory in Argentina |
title_short |
On process management (pm) : the applicability of Michael Hammer’s theory in Argentina |
title_full |
On process management (pm) : the applicability of Michael Hammer’s theory in Argentina |
title_fullStr |
On process management (pm) : the applicability of Michael Hammer’s theory in Argentina |
title_full_unstemmed |
On process management (pm) : the applicability of Michael Hammer’s theory in Argentina |
title_sort |
on process management (pm) : the applicability of michael hammer’s theory in argentina |
publisher |
Instituto Federal de Educação, Ciência e Tecnologia de São Paulo |
publishDate |
2019 |
url |
https://repositorio.uca.edu.ar/handle/123456789/9134 |
work_keys_str_mv |
AT bellohernan onprocessmanagementpmtheapplicabilityofmichaelhammerstheoryinargentina AT viltardleandroadolfo onprocessmanagementpmtheapplicabilityofmichaelhammerstheoryinargentina |
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