Organization of oral health actions in primary care from the perspective of dental managers and dentists: process of work, planning and social control
ABSTRACT Objective: The aim of this study was to evaluate both the managers’ and dental surgeons’ perception about the organization of oral health actions in primary care, regarding the work process, planning and social control, in a health micro region. Methods: Qualitative study case with the performance of interviews with oral health managers and focal group with dental surgeons. The content analysis proposed by Bardin was used. Results: The management of the planning and work process is characterized by isolated actions, low institutional support and verticalized authoritarian processes. In the scope of primary care, there is no integrality nor intersectoriality. The managers and dental surgeons have little access to the fundamental indicators and parameters to the initial diagnosis of the planning. Conclusion: The National Program of Improvement to the Access and Quality in Primary Care allowed a possible breakthrough in the current model, with the implementation of new ways of work organization and production, record information, planning and action implementation. There is hardly any social control.
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Faculdade São Leopoldo Mandic
2017
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oai:scielo:S1981-863720170004003352019-08-06Organization of oral health actions in primary care from the perspective of dental managers and dentists: process of work, planning and social controlANDRAUS,Sílvia Helena CamposFERREIRA,Raquel ConceiçãoAMARAL,João Henrique Lara doWERNECK,Marcos Azeredo Furquim Community participation Health planning Health services management Integrality in health Oral health Work ABSTRACT Objective: The aim of this study was to evaluate both the managers’ and dental surgeons’ perception about the organization of oral health actions in primary care, regarding the work process, planning and social control, in a health micro region. Methods: Qualitative study case with the performance of interviews with oral health managers and focal group with dental surgeons. The content analysis proposed by Bardin was used. Results: The management of the planning and work process is characterized by isolated actions, low institutional support and verticalized authoritarian processes. In the scope of primary care, there is no integrality nor intersectoriality. The managers and dental surgeons have little access to the fundamental indicators and parameters to the initial diagnosis of the planning. Conclusion: The National Program of Improvement to the Access and Quality in Primary Care allowed a possible breakthrough in the current model, with the implementation of new ways of work organization and production, record information, planning and action implementation. There is hardly any social control.info:eu-repo/semantics/openAccessFaculdade São Leopoldo MandicRGO - Revista Gaúcha de Odontologia v.65 n.4 20172017-12-01info:eu-repo/semantics/articletext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S1981-86372017000400335en10.1590/1981-863720170002000083354 |
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ANDRAUS,Sílvia Helena Campos FERREIRA,Raquel Conceição AMARAL,João Henrique Lara do WERNECK,Marcos Azeredo Furquim |
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ANDRAUS,Sílvia Helena Campos FERREIRA,Raquel Conceição AMARAL,João Henrique Lara do WERNECK,Marcos Azeredo Furquim Organization of oral health actions in primary care from the perspective of dental managers and dentists: process of work, planning and social control |
| author_facet |
ANDRAUS,Sílvia Helena Campos FERREIRA,Raquel Conceição AMARAL,João Henrique Lara do WERNECK,Marcos Azeredo Furquim |
| author_sort |
ANDRAUS,Sílvia Helena Campos |
| title |
Organization of oral health actions in primary care from the perspective of dental managers and dentists: process of work, planning and social control |
| title_short |
Organization of oral health actions in primary care from the perspective of dental managers and dentists: process of work, planning and social control |
| title_full |
Organization of oral health actions in primary care from the perspective of dental managers and dentists: process of work, planning and social control |
| title_fullStr |
Organization of oral health actions in primary care from the perspective of dental managers and dentists: process of work, planning and social control |
| title_full_unstemmed |
Organization of oral health actions in primary care from the perspective of dental managers and dentists: process of work, planning and social control |
| title_sort |
organization of oral health actions in primary care from the perspective of dental managers and dentists: process of work, planning and social control |
| description |
ABSTRACT Objective: The aim of this study was to evaluate both the managers’ and dental surgeons’ perception about the organization of oral health actions in primary care, regarding the work process, planning and social control, in a health micro region. Methods: Qualitative study case with the performance of interviews with oral health managers and focal group with dental surgeons. The content analysis proposed by Bardin was used. Results: The management of the planning and work process is characterized by isolated actions, low institutional support and verticalized authoritarian processes. In the scope of primary care, there is no integrality nor intersectoriality. The managers and dental surgeons have little access to the fundamental indicators and parameters to the initial diagnosis of the planning. Conclusion: The National Program of Improvement to the Access and Quality in Primary Care allowed a possible breakthrough in the current model, with the implementation of new ways of work organization and production, record information, planning and action implementation. There is hardly any social control. |
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Faculdade São Leopoldo Mandic |
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2017 |
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http://old.scielo.br/scielo.php?script=sci_arttext&pid=S1981-86372017000400335 |
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AT andraussilviahelenacampos organizationoforalhealthactionsinprimarycarefromtheperspectiveofdentalmanagersanddentistsprocessofworkplanningandsocialcontrol AT ferreiraraquelconceicao organizationoforalhealthactionsinprimarycarefromtheperspectiveofdentalmanagersanddentistsprocessofworkplanningandsocialcontrol AT amaraljoaohenriquelarado organizationoforalhealthactionsinprimarycarefromtheperspectiveofdentalmanagersanddentistsprocessofworkplanningandsocialcontrol AT werneckmarcosazeredofurquim organizationoforalhealthactionsinprimarycarefromtheperspectiveofdentalmanagersanddentistsprocessofworkplanningandsocialcontrol |
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