The patient-physician interactions as seen by undergraduate medical students
CONTEXT: The interaction between a physician and his or her patient is complex and occurs by means of technical performance and through a personal relationship. OBJECTIVE: To assess the interaction between the medical professional and his or her patient with the participation of medical students assuming a role as observers and participants in a medical appointment in an outpatient office. DESIGN: Questionnaire interview study. SETTING: General Medicine outpatient offices, Hospital das Clínicas, Faculty of Medicine, University of São Paulo. PARTICIPANTS: Medical students performed an ethnographical technique of observation, following 199 outpatient medical appointments with Clinical Medicine Residents. MAIN MEASUREMENTS: A questionnaire filled out by observer students measured the physician's attitudes towards patients, as well as patients' expectations regarding the appointment and his or her understanding after its completion. RESULTS: Patients showed higher enthusiasm after the appointment (4.47 ± 0.06 versus 2.62 ± 0.10) (mean ± SEM), as well as some negative remarks such as in relation to the waiting time. The time spent in the consultation was 24.66 ± 4.45 minutes (mean ± SEM) and the waiting time was 123.09 ± 4.91 minutes. The physician's written orientation was fairly well recalled by the patient when the doctor's letter could be previously understood. CONCLUSION: Patients benefit from physicians who keep the focus on them. In addition, this program stimulated the students for their accomplishment of the medical course.
Main Authors: | , , , , , , , , , , |
---|---|
Format: | Digital revista |
Language: | English |
Published: |
Associação Paulista de Medicina - APM
2001
|
Online Access: | http://old.scielo.br/scielo.php?script=sci_arttext&pid=S1516-31802001000300002 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
oai:scielo:S1516-31802001000300002 |
---|---|
record_format |
ojs |
spelling |
oai:scielo:S1516-318020010003000022001-05-30The patient-physician interactions as seen by undergraduate medical studentsKiyohara,Leandro YoshinobuKayano,Lilian KakumuKobayashi,Marcelo Luís TeixeiraAlessi,Mariana SistoYamamoto,Marina UemoriYunes-Filho,Paulo Roberto MiziaraPessoa,Rodrigo RodriguesMandelbaum,RosanaOkubo,Silvio TanakaWatanuki,ThaisVieira,Joaquim Edson Patient-physician interaction Patient satisfaction Teaching Questionnaires CONTEXT: The interaction between a physician and his or her patient is complex and occurs by means of technical performance and through a personal relationship. OBJECTIVE: To assess the interaction between the medical professional and his or her patient with the participation of medical students assuming a role as observers and participants in a medical appointment in an outpatient office. DESIGN: Questionnaire interview study. SETTING: General Medicine outpatient offices, Hospital das Clínicas, Faculty of Medicine, University of São Paulo. PARTICIPANTS: Medical students performed an ethnographical technique of observation, following 199 outpatient medical appointments with Clinical Medicine Residents. MAIN MEASUREMENTS: A questionnaire filled out by observer students measured the physician's attitudes towards patients, as well as patients' expectations regarding the appointment and his or her understanding after its completion. RESULTS: Patients showed higher enthusiasm after the appointment (4.47 ± 0.06 versus 2.62 ± 0.10) (mean ± SEM), as well as some negative remarks such as in relation to the waiting time. The time spent in the consultation was 24.66 ± 4.45 minutes (mean ± SEM) and the waiting time was 123.09 ± 4.91 minutes. The physician's written orientation was fairly well recalled by the patient when the doctor's letter could be previously understood. CONCLUSION: Patients benefit from physicians who keep the focus on them. In addition, this program stimulated the students for their accomplishment of the medical course.info:eu-repo/semantics/openAccessAssociação Paulista de Medicina - APMSao Paulo Medical Journal v.119 n.3 20012001-05-01info:eu-repo/semantics/articletext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S1516-31802001000300002en10.1590/S1516-31802001000300002 |
institution |
SCIELO |
collection |
OJS |
country |
Brasil |
countrycode |
BR |
component |
Revista |
access |
En linea |
databasecode |
rev-scielo-br |
tag |
revista |
region |
America del Sur |
libraryname |
SciELO |
language |
English |
format |
Digital |
author |
Kiyohara,Leandro Yoshinobu Kayano,Lilian Kakumu Kobayashi,Marcelo Luís Teixeira Alessi,Mariana Sisto Yamamoto,Marina Uemori Yunes-Filho,Paulo Roberto Miziara Pessoa,Rodrigo Rodrigues Mandelbaum,Rosana Okubo,Silvio Tanaka Watanuki,Thais Vieira,Joaquim Edson |
spellingShingle |
Kiyohara,Leandro Yoshinobu Kayano,Lilian Kakumu Kobayashi,Marcelo Luís Teixeira Alessi,Mariana Sisto Yamamoto,Marina Uemori Yunes-Filho,Paulo Roberto Miziara Pessoa,Rodrigo Rodrigues Mandelbaum,Rosana Okubo,Silvio Tanaka Watanuki,Thais Vieira,Joaquim Edson The patient-physician interactions as seen by undergraduate medical students |
author_facet |
Kiyohara,Leandro Yoshinobu Kayano,Lilian Kakumu Kobayashi,Marcelo Luís Teixeira Alessi,Mariana Sisto Yamamoto,Marina Uemori Yunes-Filho,Paulo Roberto Miziara Pessoa,Rodrigo Rodrigues Mandelbaum,Rosana Okubo,Silvio Tanaka Watanuki,Thais Vieira,Joaquim Edson |
author_sort |
Kiyohara,Leandro Yoshinobu |
title |
The patient-physician interactions as seen by undergraduate medical students |
title_short |
The patient-physician interactions as seen by undergraduate medical students |
title_full |
The patient-physician interactions as seen by undergraduate medical students |
title_fullStr |
The patient-physician interactions as seen by undergraduate medical students |
title_full_unstemmed |
The patient-physician interactions as seen by undergraduate medical students |
title_sort |
patient-physician interactions as seen by undergraduate medical students |
description |
CONTEXT: The interaction between a physician and his or her patient is complex and occurs by means of technical performance and through a personal relationship. OBJECTIVE: To assess the interaction between the medical professional and his or her patient with the participation of medical students assuming a role as observers and participants in a medical appointment in an outpatient office. DESIGN: Questionnaire interview study. SETTING: General Medicine outpatient offices, Hospital das Clínicas, Faculty of Medicine, University of São Paulo. PARTICIPANTS: Medical students performed an ethnographical technique of observation, following 199 outpatient medical appointments with Clinical Medicine Residents. MAIN MEASUREMENTS: A questionnaire filled out by observer students measured the physician's attitudes towards patients, as well as patients' expectations regarding the appointment and his or her understanding after its completion. RESULTS: Patients showed higher enthusiasm after the appointment (4.47 ± 0.06 versus 2.62 ± 0.10) (mean ± SEM), as well as some negative remarks such as in relation to the waiting time. The time spent in the consultation was 24.66 ± 4.45 minutes (mean ± SEM) and the waiting time was 123.09 ± 4.91 minutes. The physician's written orientation was fairly well recalled by the patient when the doctor's letter could be previously understood. CONCLUSION: Patients benefit from physicians who keep the focus on them. In addition, this program stimulated the students for their accomplishment of the medical course. |
publisher |
Associação Paulista de Medicina - APM |
publishDate |
2001 |
url |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S1516-31802001000300002 |
work_keys_str_mv |
AT kiyoharaleandroyoshinobu thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT kayanoliliankakumu thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT kobayashimarceloluisteixeira thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT alessimarianasisto thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT yamamotomarinauemori thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT yunesfilhopaulorobertomiziara thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT pessoarodrigorodrigues thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT mandelbaumrosana thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT okubosilviotanaka thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT watanukithais thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT vieirajoaquimedson thepatientphysicianinteractionsasseenbyundergraduatemedicalstudents AT kiyoharaleandroyoshinobu patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT kayanoliliankakumu patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT kobayashimarceloluisteixeira patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT alessimarianasisto patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT yamamotomarinauemori patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT yunesfilhopaulorobertomiziara patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT pessoarodrigorodrigues patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT mandelbaumrosana patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT okubosilviotanaka patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT watanukithais patientphysicianinteractionsasseenbyundergraduatemedicalstudents AT vieirajoaquimedson patientphysicianinteractionsasseenbyundergraduatemedicalstudents |
_version_ |
1756421459811500032 |