Satisfaction of diabetes patients under follow-up in a diabetes education program
This study aimed to describe the satisfaction of diabetes patients, using the information received and the care offered after the implementation of the health educational program called Staged Diabetes Management (SDM), in April 2005, at a University Research and Extension Center in Ribeirão Preto - SP. Patient satisfaction was assessed through a satisfaction questionnaire, applied to 54 diabetes patients who participated in the program during 12 months. The patients reported that the information received during the program attended their needs; of the 54 patients, 59.3% mentioned information related to nutrition; 33.3% mentioned medicines and 31.5% glucose control. Related to the assessment of care, 81.5% of the patients considered it excellent. We concluded that the patient satisfaction evaluation was a valuable feedback to evaluate the program implemented by the multiprofessional team.
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Escola de Enfermagem de Ribeirão Preto / Universidade de São Paulo
2007
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oai:scielo:S0104-116920070004000102007-09-26Satisfaction of diabetes patients under follow-up in a diabetes education programZanetti,Maria LúciaOtero,Liudmila MiyarBiaggi,Marília VoltoliniSantos,Manoel Antônio dosPéres,Denise SiqueiraGuimarães,Fernanda Pontin de Mattos diabetes mellitus patient satisfaction health education This study aimed to describe the satisfaction of diabetes patients, using the information received and the care offered after the implementation of the health educational program called Staged Diabetes Management (SDM), in April 2005, at a University Research and Extension Center in Ribeirão Preto - SP. Patient satisfaction was assessed through a satisfaction questionnaire, applied to 54 diabetes patients who participated in the program during 12 months. The patients reported that the information received during the program attended their needs; of the 54 patients, 59.3% mentioned information related to nutrition; 33.3% mentioned medicines and 31.5% glucose control. Related to the assessment of care, 81.5% of the patients considered it excellent. We concluded that the patient satisfaction evaluation was a valuable feedback to evaluate the program implemented by the multiprofessional team.info:eu-repo/semantics/openAccessEscola de Enfermagem de Ribeirão Preto / Universidade de São PauloRevista Latino-Americana de Enfermagem v.15 n.4 20072007-08-01info:eu-repo/semantics/articletext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692007000400010en10.1590/S0104-11692007000400010 |
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Zanetti,Maria Lúcia Otero,Liudmila Miyar Biaggi,Marília Voltolini Santos,Manoel Antônio dos Péres,Denise Siqueira Guimarães,Fernanda Pontin de Mattos |
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Zanetti,Maria Lúcia Otero,Liudmila Miyar Biaggi,Marília Voltolini Santos,Manoel Antônio dos Péres,Denise Siqueira Guimarães,Fernanda Pontin de Mattos Satisfaction of diabetes patients under follow-up in a diabetes education program |
author_facet |
Zanetti,Maria Lúcia Otero,Liudmila Miyar Biaggi,Marília Voltolini Santos,Manoel Antônio dos Péres,Denise Siqueira Guimarães,Fernanda Pontin de Mattos |
author_sort |
Zanetti,Maria Lúcia |
title |
Satisfaction of diabetes patients under follow-up in a diabetes education program |
title_short |
Satisfaction of diabetes patients under follow-up in a diabetes education program |
title_full |
Satisfaction of diabetes patients under follow-up in a diabetes education program |
title_fullStr |
Satisfaction of diabetes patients under follow-up in a diabetes education program |
title_full_unstemmed |
Satisfaction of diabetes patients under follow-up in a diabetes education program |
title_sort |
satisfaction of diabetes patients under follow-up in a diabetes education program |
description |
This study aimed to describe the satisfaction of diabetes patients, using the information received and the care offered after the implementation of the health educational program called Staged Diabetes Management (SDM), in April 2005, at a University Research and Extension Center in Ribeirão Preto - SP. Patient satisfaction was assessed through a satisfaction questionnaire, applied to 54 diabetes patients who participated in the program during 12 months. The patients reported that the information received during the program attended their needs; of the 54 patients, 59.3% mentioned information related to nutrition; 33.3% mentioned medicines and 31.5% glucose control. Related to the assessment of care, 81.5% of the patients considered it excellent. We concluded that the patient satisfaction evaluation was a valuable feedback to evaluate the program implemented by the multiprofessional team. |
publisher |
Escola de Enfermagem de Ribeirão Preto / Universidade de São Paulo |
publishDate |
2007 |
url |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692007000400010 |
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