Team climate and job satisfaction in a Mobile Emergency Care Service

ABSTRACT Objective: to identify the team climate and job satisfaction in a Mobile Emergency Care Service (SAMU). Method: this is a quantitative, exploratory-descriptive study. The sample corresponded to 95 workers, allocated in 40 teams of a SAMU in the Metropolitan Region of the city of São Paulo. We applied three instruments: sociodemographic/labor characterization; Team Climate Inventory; and Job Satisfaction Scale-S20/23, validated for Brazil. Descriptive statistics were used for data analysis. Results: the total score of team climate was high both among workers (194.5 points; SD = 21) and among teams (197.7 points; SD = 18.4). Satisfaction had a mean total score of 4.5 (SD = 0.4), for workers, and 4.6 points (SD = 0.6), for teams. As for the climate, “Team participation” and “Support for new ideas” obtained agreement percentages >70% in all propositions. Regarding job satisfaction, there was a percentage of concordance >80% in the three dimensions. Conclusion: the findings show a positive perception of workers about team climate and job satisfaction, supporting SAMU management in promoting a favorable environment for professional practice.

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Main Authors: Carmo,Hercules de Oliveira, Peduzzi,Marina, Tronchin,Daisy Maria Rizatto
Format: Digital revista
Language:English
Published: Universidade de São Paulo, Escola de Enfermagem 2022
Online Access:http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342022000100486
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spelling oai:scielo:S0080-623420220001004862022-09-29Team climate and job satisfaction in a Mobile Emergency Care ServiceCarmo,Hercules de OliveiraPeduzzi,MarinaTronchin,Daisy Maria Rizatto Prehospital Care Patient Care Team Job Satisfaction Emergency Medical Services Ambulances. ABSTRACT Objective: to identify the team climate and job satisfaction in a Mobile Emergency Care Service (SAMU). Method: this is a quantitative, exploratory-descriptive study. The sample corresponded to 95 workers, allocated in 40 teams of a SAMU in the Metropolitan Region of the city of São Paulo. We applied three instruments: sociodemographic/labor characterization; Team Climate Inventory; and Job Satisfaction Scale-S20/23, validated for Brazil. Descriptive statistics were used for data analysis. Results: the total score of team climate was high both among workers (194.5 points; SD = 21) and among teams (197.7 points; SD = 18.4). Satisfaction had a mean total score of 4.5 (SD = 0.4), for workers, and 4.6 points (SD = 0.6), for teams. As for the climate, “Team participation” and “Support for new ideas” obtained agreement percentages >70% in all propositions. Regarding job satisfaction, there was a percentage of concordance >80% in the three dimensions. Conclusion: the findings show a positive perception of workers about team climate and job satisfaction, supporting SAMU management in promoting a favorable environment for professional practice.info:eu-repo/semantics/openAccessUniversidade de São Paulo, Escola de EnfermagemRevista da Escola de Enfermagem da USP v.56 20222022-01-01info:eu-repo/semantics/articletext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342022000100486en10.1590/1980-220x-reeusp-2022-0174en
institution SCIELO
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country Brasil
countrycode BR
component Revista
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databasecode rev-scielo-br
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region America del Sur
libraryname SciELO
language English
format Digital
author Carmo,Hercules de Oliveira
Peduzzi,Marina
Tronchin,Daisy Maria Rizatto
spellingShingle Carmo,Hercules de Oliveira
Peduzzi,Marina
Tronchin,Daisy Maria Rizatto
Team climate and job satisfaction in a Mobile Emergency Care Service
author_facet Carmo,Hercules de Oliveira
Peduzzi,Marina
Tronchin,Daisy Maria Rizatto
author_sort Carmo,Hercules de Oliveira
title Team climate and job satisfaction in a Mobile Emergency Care Service
title_short Team climate and job satisfaction in a Mobile Emergency Care Service
title_full Team climate and job satisfaction in a Mobile Emergency Care Service
title_fullStr Team climate and job satisfaction in a Mobile Emergency Care Service
title_full_unstemmed Team climate and job satisfaction in a Mobile Emergency Care Service
title_sort team climate and job satisfaction in a mobile emergency care service
description ABSTRACT Objective: to identify the team climate and job satisfaction in a Mobile Emergency Care Service (SAMU). Method: this is a quantitative, exploratory-descriptive study. The sample corresponded to 95 workers, allocated in 40 teams of a SAMU in the Metropolitan Region of the city of São Paulo. We applied three instruments: sociodemographic/labor characterization; Team Climate Inventory; and Job Satisfaction Scale-S20/23, validated for Brazil. Descriptive statistics were used for data analysis. Results: the total score of team climate was high both among workers (194.5 points; SD = 21) and among teams (197.7 points; SD = 18.4). Satisfaction had a mean total score of 4.5 (SD = 0.4), for workers, and 4.6 points (SD = 0.6), for teams. As for the climate, “Team participation” and “Support for new ideas” obtained agreement percentages >70% in all propositions. Regarding job satisfaction, there was a percentage of concordance >80% in the three dimensions. Conclusion: the findings show a positive perception of workers about team climate and job satisfaction, supporting SAMU management in promoting a favorable environment for professional practice.
publisher Universidade de São Paulo, Escola de Enfermagem
publishDate 2022
url http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342022000100486
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