Management of a university ambulatory service: nursing in the coping of the pandemic of COVID-19

Management of a university ambulatory service: nursing in the coping of the pandemic of COVID-19

ABSTRACT Objective: to describe the implementation and management of a restructured nursing service to cope with the COVID-19 pandemic. Methods: a descriptive study, carried out at Piquet Carneiro Polyclinic, a university ambulatory unit, which became a reference for testing the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) in the city of Rio de Janeiro. Results: dimensioning of human resources for nursing was carried out; flows for serving users of the unit and for testing SARS-CoV-2; professional training on prevention practices. From March 18 to July 3, a total of 31214 services were made by the nursing team, 25424 for testing and 453 health professionals received professional training. Final considerations: nursing represents an important workforce, planning and management for restructuring health services in an emergency, due to its broad managerial, educative and direct care to the population.

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Bibliographic Details
Main Authors: Santos,Raíla de Souza, Barreto,Carla Tatiana Garcia, Lemos,Patrícia Ferraccioli Siqueira, Duarte,Cíntia Araujo, Moreira,Diego da Silva, Reis,Adriana Teixeira, Silva,Fernanda Henriques da, Nunes,Alessandra Sant’Anna
Format: Digital revista
Language:English
Published: Associação Brasileira de Enfermagem 2021
Online Access:http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672021000800211
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Summary:ABSTRACT Objective: to describe the implementation and management of a restructured nursing service to cope with the COVID-19 pandemic. Methods: a descriptive study, carried out at Piquet Carneiro Polyclinic, a university ambulatory unit, which became a reference for testing the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) in the city of Rio de Janeiro. Results: dimensioning of human resources for nursing was carried out; flows for serving users of the unit and for testing SARS-CoV-2; professional training on prevention practices. From March 18 to July 3, a total of 31214 services were made by the nursing team, 25424 for testing and 453 health professionals received professional training. Final considerations: nursing represents an important workforce, planning and management for restructuring health services in an emergency, due to its broad managerial, educative and direct care to the population.

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