Workplace violence types in family health, offenders, reactions, and problems experienced
ABSTRACT Objective: to identify the types of violence that affect the health team in Family Health Units, their offenders, reactions and problems experienced by workers. Method: a cross-sectional, concurrent mixed-type research. The Survey Questionnaire Workplace Violence in the Health Sector was applied to 106 workers from Family Health Units. Of these, 18 answered the semi-structured interview. Results: verbal aggression (65.1%), bullying (14.2%), racial discrimination (10.4%), physical assault (8.5%) and sexual harassment (4.7%) were prevalent. Patients were the main perpetrators of verbal aggression (79.4%) and bullying (46.7%). Workers responded by telling co-workers and reporting to the boss. Victims remained over-alert, vigilant and tense, relating exposure to violence to absenteeism and the desire to leave the profession. Conclusion: verbal aggression is the most common violence with negative impact on workers’ health and work performed.
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Associação Brasileira de Enfermagem
2020
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oai:scielo:S0034-716720200013001602020-05-28Workplace violence types in family health, offenders, reactions, and problems experiencedSturbelle,Isabel Cristina SaboiaPai,Daiane DalTavares,Juliana PetriTrindade,Letícia de LimaBeck,Carmem Lúcia ColoméMatos,Vittória Zarpelão de Primary Health Care Family Health Workplace Violence Occupational Health Nursing ABSTRACT Objective: to identify the types of violence that affect the health team in Family Health Units, their offenders, reactions and problems experienced by workers. Method: a cross-sectional, concurrent mixed-type research. The Survey Questionnaire Workplace Violence in the Health Sector was applied to 106 workers from Family Health Units. Of these, 18 answered the semi-structured interview. Results: verbal aggression (65.1%), bullying (14.2%), racial discrimination (10.4%), physical assault (8.5%) and sexual harassment (4.7%) were prevalent. Patients were the main perpetrators of verbal aggression (79.4%) and bullying (46.7%). Workers responded by telling co-workers and reporting to the boss. Victims remained over-alert, vigilant and tense, relating exposure to violence to absenteeism and the desire to leave the profession. Conclusion: verbal aggression is the most common violence with negative impact on workers’ health and work performed.info:eu-repo/semantics/openAccessAssociação Brasileira de EnfermagemRevista Brasileira de Enfermagem v.73 suppl.1 20202020-01-01info:eu-repo/semantics/articletext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672020001300160en10.1590/0034-7167-2019-0055 |
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Sturbelle,Isabel Cristina Saboia Pai,Daiane Dal Tavares,Juliana Petri Trindade,Letícia de Lima Beck,Carmem Lúcia Colomé Matos,Vittória Zarpelão de |
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Sturbelle,Isabel Cristina Saboia Pai,Daiane Dal Tavares,Juliana Petri Trindade,Letícia de Lima Beck,Carmem Lúcia Colomé Matos,Vittória Zarpelão de Workplace violence types in family health, offenders, reactions, and problems experienced |
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Sturbelle,Isabel Cristina Saboia Pai,Daiane Dal Tavares,Juliana Petri Trindade,Letícia de Lima Beck,Carmem Lúcia Colomé Matos,Vittória Zarpelão de |
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Sturbelle,Isabel Cristina Saboia |
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Workplace violence types in family health, offenders, reactions, and problems experienced |
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Workplace violence types in family health, offenders, reactions, and problems experienced |
title_full |
Workplace violence types in family health, offenders, reactions, and problems experienced |
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Workplace violence types in family health, offenders, reactions, and problems experienced |
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Workplace violence types in family health, offenders, reactions, and problems experienced |
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workplace violence types in family health, offenders, reactions, and problems experienced |
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ABSTRACT Objective: to identify the types of violence that affect the health team in Family Health Units, their offenders, reactions and problems experienced by workers. Method: a cross-sectional, concurrent mixed-type research. The Survey Questionnaire Workplace Violence in the Health Sector was applied to 106 workers from Family Health Units. Of these, 18 answered the semi-structured interview. Results: verbal aggression (65.1%), bullying (14.2%), racial discrimination (10.4%), physical assault (8.5%) and sexual harassment (4.7%) were prevalent. Patients were the main perpetrators of verbal aggression (79.4%) and bullying (46.7%). Workers responded by telling co-workers and reporting to the boss. Victims remained over-alert, vigilant and tense, relating exposure to violence to absenteeism and the desire to leave the profession. Conclusion: verbal aggression is the most common violence with negative impact on workers’ health and work performed. |
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Associação Brasileira de Enfermagem |
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2020 |
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http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672020001300160 |
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