Measurement of service quality: the case of two service firms in Trinidad and Tobago
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| Main Author: | |
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| Format: | Thesis biblioteca |
| Language: | English |
| Published: |
2009-02-05T17:03:27Z
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| Subjects: | Service industries, > Customer services, > Trinidad and Tobago, Service industries, > Quality control, Customer services, > Quality control, Corporate image, > Trinidad and Tobago, |
| Online Access: | http://hdl.handle.net/2139/3479 |
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