The Virtual customer: a new paradigm for improving customer relations in libraries and information services
Incl. bibl.
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| Main Authors: | , , |
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| Format: | book biblioteca |
| Language: | mul eng fre por spa |
| Published: |
K.G. Saur
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| Subjects: | Technological change, Computer networks, Information users, Library users, Information user studies, Library use promotion, Marketing, Digital libraries, Information/library personnel, Skills development, Information user instruction, |
| Online Access: | https://unesdoc.unesco.org/ark:/48223/pf0000142498 |
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