Improving the Commercial Practices of an Electrical Utility : Electricity Dispenser System in Tanzania - A Component of the Tanzania Power VI Project
The Tanzania Electric Supply Company (TANESCO) has experienced major problems with billing and collecting revenues. To improve customer services; and improve the collection of revenues, the utility company switched to an electricity prepayment system using Electricity Dispensers (ED). The ED which is an electric meter fitted with a circuit breaker, a computer logic chip and an input device, is installed in the customer's premises. The input devices are either magnetic card readers, similar to those on Automated Teller Machine (ATM), or numeric keypads similar to a telephone keypad. The input device allows the customer to control electricity-related consumption and expenditure.
Main Author: | |
---|---|
Format: | Brief biblioteca |
Language: | English |
Published: |
Washington, DC
1996-06
|
Subjects: | ATM, AVAILABILITY, BEST PRACTICE, BEST PRACTICES, BUSINESS OPERATIONS, CONSERVATION, CUSTOMER SERVICES, ELECTRIC SUPPLY, ELECTRICITY, ELECTRICITY USE, ENERGY EFFICIENCY, ENERGY STRATEGIES, ENTERPRISE NETWORK, GAS, HOME PAGE, INNOVATIONS, INPUT DEVICE, INPUT DEVICES, INSTALLATION, MONITORS, OIL, POWER, POWER SECTOR, PROJECT MANAGEMENT, TECHNICAL DEPARTMENT, TELEPHONE, UTILITY COMPANY, WEB, WEB SITE, |
Online Access: | http://documents.worldbank.org/curated/en/1996/06/13983086/improving-commercial-practices-electrical-utility-electricity-dispenser-system-tanzania-component-tanzania-power-four-project http://hdl.handle.net/10986/9966 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Summary: | The Tanzania Electric Supply Company
(TANESCO) has experienced major problems with billing and
collecting revenues. To improve customer services; and
improve the collection of revenues, the utility company
switched to an electricity prepayment system using
Electricity Dispensers (ED). The ED which is an electric
meter fitted with a circuit breaker, a computer logic chip
and an input device, is installed in the customer's
premises. The input devices are either magnetic card
readers, similar to those on Automated Teller Machine (ATM),
or numeric keypads similar to a telephone keypad. The input
device allows the customer to control electricity-related
consumption and expenditure. |
---|