The Global State of Financial Inclusion and Consumer Protection

The 2022 Global State of Financial Inclusion and Consumer Protection (FICP) Report is an update to the 2013 and 2017 FICP reports. These surveys aim to provide a timely source of global data to benchmark efforts by financial sector authorities to improve the enabling environment for financial inclusion and consumer protection. To date, this is the only longitudinal and global survey of this nature. As such, this report serves as a valuable resource to shape the World Bank’s country engagements, a reference document for regulators and supervisors and, finally, a tool for both public and private sector actors with an interest in knowing the developments in this sector. The Survey questionnaire covers key topics related to financial inclusion and financial consumer protection (FCP) and aligns with international guidance to financial sector authorities in these areas. Because the report aims to capture both a snapshot as well as trends over time, the survey questionnaire has been modified over the three cycles to reflect the changing policy and regulatory landscape of financial inclusion and consumer protection.

Bibliographic Details

Main Author:	World Bank
Format:	Report biblioteca
Language:	English en_US
Published:	Washington, DC: World Bank 2024-03-21
Subjects:	FINANCIAL CAPABILITY, CONSUMER PROTECTION, CONSUMER PROTECTION LAW, FINANCIAL CONSUMER PROTECTION,
Online Access:	http://documents.worldbank.org/curated/en/099013124180517721/P16239315d0da60591bd9c1b6325ce5c6ef https://hdl.handle.net/10986/41250
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