Understanding Sector Performance : The Case of Utilities in Latin America and the Caribbean

This report provides innovative approaches to better understand infrastructure sector performance by focusing on the links between key indicators for private and public utilities, and changes in ownership, regulatory agency governance, and corporate governance, among other dimensions. By linking inputs and outputs over the last 15 years, the analysis proposes key determinants that have impacted sector performance in infrastructure sectors in Latin America and the Caribbean (LAC). It is about understanding how and to what extent the effect of such elements result in significant changes in the performance of infrastructure service provision. This report focuses on the distribution segment of basic infrastructure services. It covers electricity distribution, water distribution and sewerage, and fixed telecommunications. More specifically, the report does: i) depict sector performance with a broad set of indicators that describes the current situation as well its evolution during the last 15 years; ii) propose analytical frameworks for themes less developed in the literature such as regulatory governance and corporate governance for state-owned enterprises (SOEs); iii) benchmark the institutional designs of the regulatory agencies in the region for the water and electricity sectors; and iv) analyze the relationship between sector performance and regulation, private sector participation, and corporate governance.

Bibliographic Details

Main Author:	World Bank
Language:	English
Published:	World Bank 2009-07-29
Subjects:	ACCESS TO ELECTRICITY, ACCESS TO SAFE WATER, ACCESS TO WATER SUPPLY, APPROACH, APPROPRIATE TECHNOLOGIES, AUCTION, AVAILABILITY, BENCHMARKING, BENCHMARKING METHODS, BEST PRACTICE, BUDGET ALLOCATIONS, BUSINESS STRATEGY, BUSINESSES, CAPITAL EXPENDITURES, COMMUNICATION STRATEGY, COMMUNICATION TECHNOLOGY, CONTINUITY OF SERVICE, CONTRACT DESIGN, CORPORATE GOVERNANCE, COST RECOVERY, CROSS-SUBSIDIES, CUBIC METER, CUBIC METERS, CURRENCY CONVERSION, CUSTOMER SERVICES, DEMAND FOR ELECTRICITY, DISTRIBUTION LOSSES, ECONOMIC GROWTH, ECONOMIC REGULATION, EFFICIENCY MEASURE, EFFICIENT UTILITIES, ELECTRICITY, ELECTRICITY DISTRIBUTION, ELECTRICITY DISTRIBUTION COMPANIES, ELECTRICITY DISTRIBUTION SECTOR, ELECTRICITY DISTRIBUTION UTILITIES, ELECTRICITY SECTOR, ELECTRICITY SUPPLY, ELECTRICITY USAGE, ELECTRICITY UTILITIES, ELECTRIFICATION, EMPIRICAL ANALYSIS, EMPLOYMENT, END-USER, ENERGY STRATEGY, FINANCIAL SUPPORT, FORMAL REGULATION, GENERATION, GOVERNANCE ARRANGEMENTS, GROSS DOMESTIC PRODUCT, HOUSEHOLDS, HUMAN CAPITAL, ICT, INDEPENDENT REGULATOR, INDEPENDENT REGULATORY, INDEPENDENT REGULATORY AGENCIES, INFRASTRUCTURE DEVELOPMENT, INFRASTRUCTURE IMPROVEMENT, INFRASTRUCTURE INDUSTRIES, INFRASTRUCTURE SECTORS, INFRASTRUCTURE SERVICES, INSTITUTIONAL FRAMEWORK, INTERNATIONAL BENCHMARKING, INTERNATIONAL TELECOMMUNICATION, INVESTMENT SUBSIDIES, LOCAL TELEPHONE, LOCAL TELEPHONE SERVICE, MATERIAL, MOBILE SERVICES, NATURAL MONOPOLY SEGMENTS, NUMBER OF CONNECTIONS, OPERATIONAL EXPENDITURES, OPERATIONAL EXPENSES, OWNERSHIP STRUCTURE, PERFORMANCE DATA, PERFORMANCE INDICATORS, POTABLE WATER, POWER, POWER GRID, POWER SECTOR, POWER SECTORS, PRIVATE COMPANIES, PRIVATE FINANCING, PRIVATE INVESTMENT, PRIVATE PARTICIPATION, PRIVATE SECTOR, PRIVATE SECTOR PARTICIPATION, PRIVATE UTILITIES, PRIVATE UTILITY, PRIVATIZATION, PRODUCTIVE EFFICIENCY, PRODUCTIVITY, PROFESSIONAL STAFF, PUBLIC, PUBLIC COMPANIES, PUBLIC EXPENDITURE, PUBLIC EXPENDITURE REVIEWS, PUBLIC INVOLVEMENT, PUBLIC SECTOR, PUBLIC UTILITIES, PUBLIC UTILITY, QUALITY OF SERVICE, QUALITY STANDARDS, QUERIES, REFORM PROGRAMS, REGULATORS, REGULATORY AGENCIES, REGULATORY AGENCY, REGULATORY AGENCY MODEL, REGULATORY GOVERNANCE, REGULATORY TOOLS, RELIABILITY, RELIABILITY OF SERVICE, RESIDENTIAL CONSUMERS, RESIDENTIAL PRICES, RESULT, RESULTS, RETAIL TARIFFS, ROADS, RURAL ACCESS, SANITATION, SANITATION COVERAGE, SANITATION SECTOR, SANITATION SERVICES, SANITATION UTILITIES, SANITATION UTILITY, SERVICE DELIVERY, SERVICE PROVIDER, SERVICE PROVIDERS, SERVICE PROVISION, SERVICE QUALITY, STANDARDIZATION, SUPPLY INDUSTRY, TARIFF SETTING, TECHNICAL EFFICIENCY, TELECOM, TELECOMMUNICATION, TELECOMMUNICATIONS, TELECOMMUNICATIONS COMPANY, TELECOMMUNICATIONS SECTORS, TELEPHONE NETWORK, TIME FRAME, TIME PERIOD, TRAFFIC, TRANSACTION, TRANSMISSION, TRANSPARENCY, TYPES OF SERVICE, UNBUNDLING, URBAN AREAS, USERS, USES, UTILITIES, UTILITY COMPANIES, UTILITY MANAGERS, VALUE CHAIN, WATER COVERAGE, WATER DISTRIBUTION, WATER PRODUCTION, WATER SECTOR, WATER SERVICE, WATER SUPPLY, WATER TARIFF, WATER UTILITIES, WEB, WHOLESALE MARKETS,
Online Access:	http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20100311021617 https://hdl.handle.net/10986/3170
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