Grievance Redress Mechanisms

This note provides guidance on how investors can provide effective remedies to affected parties who perceive that their rights have been adversely affected by business activities. A grievance redress mechanism (GRM) is a set of arrangements that enable local communities, employees, out growers, and other affected stakeholders to raise grievances with the investor and seek redress when they perceive a negative impact arising from the investor’s activities. It is a key way to mitigate, manage, and resolve potential or realized negative impacts, as well as fulfill obligations under international human rights law and contribute to positive relations with communities and employees. GRMs have been operated with varying degrees of success. This noteprovides guidance and examples on how to improve the design and implementation of mechanisms for mutual benefit.

Bibliographic Details

Main Authors:	UNCTAD, World Bank
Format:	Brief biblioteca
Language:	English
Published:	World Bank, Washington, DC 2018-03
Subjects:	RESPONSIBLE AGRICULTURAL INVESTMENT, GRIEVANCE MECHANISM, LAW ENFORCEMENT, INVESTMENT DISPUTE, ACCOUNTABILITY, COMMUNITY ENGAGEMENT, COMMUNITY DEVELOPMENT AGREEMENTS, CONSULTATION, TRANSPARENCY, MONITORING, GENDER SENSITIVITY,
Online Access:	http://documents.worldbank.org/curated/en/145491521090890782/Grievance-redress-mechanisms http://hdl.handle.net/10986/29483
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