Does Feedback Matter? : Evidence from Agricultural Services
We design a field experiment to test whether eliciting feedback can affect demand for a service. We randomly assign different feedback tools in the context of an agricultural service and track their impact on farmers' demand. We find large demand effects, in the current and following agricultural seasons. These demand effects spill over, as non-client farmers in the vicinity of treated groups are more likely to sign up. Announcing monitoring to trainers across treatment and control communities has little effect on trainers' effort. We conclude that increasing farmers' control over the quality and content leads their higher demand for the service.
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| Format: | Journal Article biblioteca |
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Elsevier
2018-03
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| Subjects: | AGRICULTURAL SERVICES, EXTENSION, FEE FOR SERVICE, CITIZEN ENGAGEMENT, DEMAND SPILLOVERS, TRAINING, |
| Online Access: | http://hdl.handle.net/10986/29132 |
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dig-okr-10986291322021-05-25T10:54:42Z Does Feedback Matter? : Evidence from Agricultural Services Jones, Maria Kondylis, Florence AGRICULTURAL SERVICES EXTENSION FEE FOR SERVICE CITIZEN ENGAGEMENT DEMAND SPILLOVERS TRAINING We design a field experiment to test whether eliciting feedback can affect demand for a service. We randomly assign different feedback tools in the context of an agricultural service and track their impact on farmers' demand. We find large demand effects, in the current and following agricultural seasons. These demand effects spill over, as non-client farmers in the vicinity of treated groups are more likely to sign up. Announcing monitoring to trainers across treatment and control communities has little effect on trainers' effort. We conclude that increasing farmers' control over the quality and content leads their higher demand for the service. 2018-01-10T17:39:42Z 2018-01-10T17:39:42Z 2018-03 Journal Article Journal of Development Economics 0304-3878 http://hdl.handle.net/10986/29132 CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo World Bank Elsevier Publications & Research :: Journal Article Publications & Research Africa Rwanda |
| institution |
Banco Mundial |
| collection |
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| country |
Estados Unidos |
| countrycode |
US |
| component |
Bibliográfico |
| access |
En linea |
| databasecode |
dig-okr |
| tag |
biblioteca |
| region |
America del Norte |
| libraryname |
Biblioteca del Banco Mundial |
| topic |
AGRICULTURAL SERVICES EXTENSION FEE FOR SERVICE CITIZEN ENGAGEMENT DEMAND SPILLOVERS TRAINING AGRICULTURAL SERVICES EXTENSION FEE FOR SERVICE CITIZEN ENGAGEMENT DEMAND SPILLOVERS TRAINING |
| spellingShingle |
AGRICULTURAL SERVICES EXTENSION FEE FOR SERVICE CITIZEN ENGAGEMENT DEMAND SPILLOVERS TRAINING AGRICULTURAL SERVICES EXTENSION FEE FOR SERVICE CITIZEN ENGAGEMENT DEMAND SPILLOVERS TRAINING Jones, Maria Kondylis, Florence Does Feedback Matter? : Evidence from Agricultural Services |
| description |
We design a field experiment to test whether eliciting feedback can affect demand for a service. We randomly assign different feedback tools in the context of an agricultural service and track their impact on farmers' demand. We find large demand effects, in the current and following agricultural seasons. These demand effects spill over, as non-client farmers in the vicinity of treated groups are more likely to sign up. Announcing monitoring to trainers across treatment and control communities has little effect on trainers' effort. We conclude that increasing farmers' control over the quality and content leads their higher demand for the service. |
| format |
Journal Article |
| topic_facet |
AGRICULTURAL SERVICES EXTENSION FEE FOR SERVICE CITIZEN ENGAGEMENT DEMAND SPILLOVERS TRAINING |
| author |
Jones, Maria Kondylis, Florence |
| author_facet |
Jones, Maria Kondylis, Florence |
| author_sort |
Jones, Maria |
| title |
Does Feedback Matter? : Evidence from Agricultural Services |
| title_short |
Does Feedback Matter? : Evidence from Agricultural Services |
| title_full |
Does Feedback Matter? : Evidence from Agricultural Services |
| title_fullStr |
Does Feedback Matter? : Evidence from Agricultural Services |
| title_full_unstemmed |
Does Feedback Matter? : Evidence from Agricultural Services |
| title_sort |
does feedback matter? : evidence from agricultural services |
| publisher |
Elsevier |
| publishDate |
2018-03 |
| url |
http://hdl.handle.net/10986/29132 |
| work_keys_str_mv |
AT jonesmaria doesfeedbackmatterevidencefromagriculturalservices AT kondylisflorence doesfeedbackmatterevidencefromagriculturalservices |
| _version_ |
1756575017474195456 |