The Gambia - Improving Civil Service Performance : Main Analysis

There is a general consensus that The Gambia's civil service has a number of key capacity weaknesses. Pay is too low to hire, motivate and retain key technical and professional staffs. Staffs are not managed to achieve results, neither rewarded for good performance nor sanctioned for poor performance or breaking the rules. Frequent removals and transfers of Government officials have undermined job security and institutional knowledge. The main objective of this report is to outline the results of the analysis of civil service capacity constraints. Based on the analysis, the report presents options to consider for the proposed civil service reform program which the Government plans on preparing. The Personnel Management Office (PMO) drafted a reform strategy in August 2007, the 'public sector reform sector strategy paper 2007-2011,' which can be further developed by incorporating the findings of report. The expected goal of this strategy is to build the capacity of the civil service to formulate policies and allocate resources to implement those policies so as to ensure effective delivery of public services. This report is organized as follows: chapter one identifies the overall capacity constraints in the civil service; chapter two analyzes civil service pay and benefits; chapter three assesses human resource management; chapter four focuses on the education and health sectors; and chapter five summarizes the major findings and proposes reform options and the next steps.

Bibliographic Details

Main Author:	World Bank
Language:	English
Published:	World Bank 2010-02-03
Subjects:	ACCOUNTABILITY, ACCOUNTING, ANTI-CORRUPTION, AUDITOR, AUTHORITY, AUTONOMY, BUDGETARY PROCESS, BUDGETARY PROCESSES, BUREAUCRACY, CABINETS, CADRES, CAPACITY BUILDING, CAPACITY BUILDING STRATEGY, CENTRAL GOVERNMENT, CITIZENS, CIVIL SERVANTS, CIVIL SERVICE, CIVIL SERVICE REFORM, CIVIL SERVICE REFORMS, CIVIL SOCIETY, CIVIL SOCIETY ORGANIZATIONS, COMPOSITE INDICATORS, CONSENSUS, CONSTITUENCIES, CONSTITUENCY, CORRUPTION, CORRUPTION PERCEPTION, CORRUPTION PERCEPTION INDEX, COST OF LIVING, DEBT, DECENTRALIZATION, DECISION-MAKING, DISCIPLINARY PROCEDURES, DUE PROCESS, EMPLOYMENT, EXPENDITURE, FINANCIAL MANAGEMENT, FISCAL SUSTAINABILITY, GOOD GOVERNANCE, GOVERNANCE INDICATOR, GOVERNANCE INDICATORS, GOVERNANCE ISSUES, GOVERNANCE RATINGS, GOVERNMENT EFFECTIVENESS, GOVERNMENT EXPENDITURES, GOVERNMENT OFFICIALS, GOVERNMENT POLICY, GROWTH RATES, HOUSING, HUMAN RESOURCE, HUMAN RESOURCE MANAGEMENT, HUMAN RESOURCES, IMPROVING GOVERNANCE, INCOME, INCOME LEVELS, INDIVIDUAL BEHAVIOR, INFLATION, INFORMATION SYSTEM, INITIATIVE, INSTITUTIONAL ARRANGEMENT, INSTITUTIONAL ARRANGEMENTS, INSTITUTIONAL CONSTRAINTS, INSTITUTIONAL ENVIRONMENT, INSTITUTIONAL REFORMS, INTERNATIONAL DEVELOPMENT, INVESTIGATION, JUDICIARY, JUSTICE, LABOR MOBILITY, LACK OF ACCOUNTABILITY, LACK OF TRANSPARENCY, LAWS, LAWYERS, LEADERSHIP, LEGAL FORM, LEGAL FRAMEWORK, LEGISLATURE, LOCAL GOVERNMENT, LOCAL GOVERNMENTS, LOW INCOME COUNTRIES, MEDIA, MERITOCRACY, MINISTER, MINISTERS, NATIONS, PATRONAGE, PENSIONS, PER CAPITA INCOME, PERFORMANCE APPRAISAL, POLITICAL APPOINTMENTS, POLITICAL ECONOMY, POLITICAL LEADERSHIP, POLITICAL PARTIES, POOR GOVERNANCE, POOR PERFORMANCE, PRESIDENCY, PRIVATE GAIN, PROCUREMENT, PUBLIC ADMINISTRATION, PUBLIC ENTERPRISES, PUBLIC EXPENDITURES, PUBLIC HEALTH, PUBLIC OFFICIALS, PUBLIC POLICY, PUBLIC PROCUREMENT, PUBLIC SECTOR, PUBLIC SECTOR PERFORMANCE, PUBLIC SERVICE, PUBLIC SERVICE DELIVERY, PUBLIC SERVICES, RECURRENT EXPENDITURES, REGULATORY FRAMEWORK, REPRESENTATIVES, RESOURCE ALLOCATION, RESOURCE ALLOCATIONS, RETIREMENT, RISK OF POVERTY, SECONDARY SCHOOLS, SERVICE DELIVERY, SERVICE EMPLOYMENT, SOCIAL SECTORS, SOCIAL SERVICES, SOCIAL WELFARE, STRUCTURAL ADJUSTMENT, TAX ADMINISTRATION, TAXATION, TECHNICAL ASSISTANCE, TRANSPARENCY, TRANSPARENCY INTERNATIONAL, WAGES, YOUTH,
Online Access:	http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20100506001012 https://hdl.handle.net/10986/2848
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