Managing and Monitoring Grand Design Public Administration Reforms

A grand design attempt at public administration reform can be thought of as any centrally designed, multiple agency reform program or process designed to modernize or improve the performance of administrative structures at the center of Government, usually with a focus on addressing persistent underlying inefficiencies. International practice shows that reforming selected central institutions (especially those that hold the purse strings) is a different matter altogether from addressing performance issues in large ministries with a service delivery mandate. Therefore, it is of critical importance to ‘unpack’ these particular reforms and uncover the persistent issues that arise in countries attempting to pursue such reforms. The four grand design cases highlighted here were selected for their comparability in terms of size and economy, and as examples of reforms from different regions. The cases presented here are Brazil, Nigeria, Russia and Tanzania. Each of these cases has specific characteristics, based on a unique country or reform context, but they share the features of a broad, across-the-board reform approach (in three of the four cases with a clear sub-national dimension that is distinct from the national one). This note focuses on the three critical design aspects of such reforms: a) reform coherence, b) effective anchorage and, c) blending technocratic solutions with substantive service delivery improvements.

Bibliographic Details

Main Author:	Verheijen, Tony
Format:	Brief biblioteca
Language:	English en_US
Published:	World Bank, Washington, DC 2013-08
Subjects:	EMPLOYMENT, CIVIL SERVANT, SERVICE STANDARDS, PUBLIC PROCUREMENT, KNOWLEDGE SHARING, POLITICS, FINANCIAL MANAGEMENT, DIRECT FINANCING, PERFORMANCE MONITORING, REFORM, GLOBAL COMPETITIVENESS, PRIVATIZATION, PUBLIC SECTOR, GOVERNMENT, PROGRAM IMPLEMENTATION, RESOURCE MANAGEMENT, STRATEGIES, POLITICIANS, INFORMATION, SERVICES, MONITORING, PUBLIC SERVICES, MINISTER, HUMAN RESOURCE MANAGEMENT, REFORM IMPLEMENTATION, CAPACITY BUILDING, NATIONAL GOVERNMENTS, PERFORMANCE BUDGETING, PLANNING, MANAGEMENT SYSTEMS, BUDGETING, STRATEGIC PLANNING, MUNICIPALITIES, BUSINESS PROCESS, LEGAL FRAMEWORKS, PERFORMANCE MEASUREMENT, INSTITUTIONS, HUMAN RESOURCE, LINK, SAVINGS, TECHNICAL ASSISTANCE, PERFORMANCE INDICATORS, REFORM PROCESSES, TARGETS, CRITERIA, ORGANIZATIONS, LEGISLATION, ACTION PLAN, MEDIUM, SERVICE DELIVERY, PER, GOVERNANCE REFORMS, LEGAL FRAMEWORK, FINANCE, PUBLIC, EQUITY, BUSINESS PROCESSES, ACCOUNTABILITY, PROCUREMENT, VERTICAL INTEGRATION, SERVICES DELIVERY, REFORMING, BEST PRACTICES, RESULTS, COMPETITIVENESS, BANK, CREDIT, NETWORKS, INTERNAL PROCESS, MANAGEMENT SYSTEM, REFORM STRATEGIES, BEST PRACTICE, PUBLIC SERVICE EMPLOYMENT, PUBLIC SECTOR REFORM, PRIVATE SECTOR, FEDERAL GOVERNMENT, SERVICE QUALITY, REFORMS, POLICY, MANAGEMENT, ROADS, ADMINISTRATION, GOVERNANCE, RESULT, TRACKING SYSTEMS, FISCAL RESPONSIBILITY, REFORM PROGRAMS, COMPLAINTS, BUSINESS CLIMATE, BUSINESS, RISK, PUBLIC SECTOR PERFORMANCE, ORGANIZATION, ACTION PLANS, PERFORMANCE, BUSINESS ENVIRONMENT, PUBLIC ADMINISTRATION, REFORM PROCESS, PERFORMANCE APPRAISAL, DECENTRALIZATION, INNOVATION, PERFORMANCE INDICATOR, REVENUE, LAW, PUBLIC SERVICE REFORM, BUDGET MONITORING, CHANGE MANAGEMENT, LEADERSHIP, STRATEGY, INTERFACE, INTEGRATED PLANNING, KEY PERFORMANCE INDICATORS, PUBLIC SECTOR MANAGEMENT, GOVERNMENTS, PUBLIC SERVICE, CIVIL SERVICE, PERFORMANCE MANAGEMENT, BUDGET REFORM, TARGET, SERVICE, INNOVATIONS, PUBLIC SERVICE DELIVERY,
Online Access:	http://documents.worldbank.org/curated/en/632871468000617793/Managing-and-monitoring-grand-design-public-administration-reforms https://hdl.handle.net/10986/25485
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