Managing and Monitoring Grand Design Public Administration Reforms
A grand design attempt at public administration reform can be thought of as any centrally designed, multiple agency reform program or process designed to modernize or improve the performance of administrative structures at the center of Government, usually with a focus on addressing persistent underlying inefficiencies. International practice shows that reforming selected central institutions (especially those that hold the purse strings) is a different matter altogether from addressing performance issues in large ministries with a service delivery mandate. Therefore, it is of critical importance to ‘unpack’ these particular reforms and uncover the persistent issues that arise in countries attempting to pursue such reforms. The four grand design cases highlighted here were selected for their comparability in terms of size and economy, and as examples of reforms from different regions. The cases presented here are Brazil, Nigeria, Russia and Tanzania. Each of these cases has specific characteristics, based on a unique country or reform context, but they share the features of a broad, across-the-board reform approach (in three of the four cases with a clear sub-national dimension that is distinct from the national one). This note focuses on the three critical design aspects of such reforms: a) reform coherence, b) effective anchorage and, c) blending technocratic solutions with substantive service delivery improvements.
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dig-okr-10986254852024-08-07T20:19:52Z Managing and Monitoring Grand Design Public Administration Reforms Verheijen, Tony EMPLOYMENT CIVIL SERVANT SERVICE STANDARDS PUBLIC PROCUREMENT KNOWLEDGE SHARING POLITICS FINANCIAL MANAGEMENT DIRECT FINANCING PERFORMANCE MONITORING REFORM GLOBAL COMPETITIVENESS PRIVATIZATION PUBLIC SECTOR GOVERNMENT PROGRAM IMPLEMENTATION RESOURCE MANAGEMENT STRATEGIES POLITICIANS INFORMATION SERVICES MONITORING PUBLIC SERVICES MINISTER HUMAN RESOURCE MANAGEMENT REFORM IMPLEMENTATION CAPACITY BUILDING NATIONAL GOVERNMENTS PERFORMANCE BUDGETING PLANNING MANAGEMENT SYSTEMS BUDGETING STRATEGIC PLANNING MUNICIPALITIES BUSINESS PROCESS LEGAL FRAMEWORKS PERFORMANCE MEASUREMENT INSTITUTIONS HUMAN RESOURCE LINK SAVINGS TECHNICAL ASSISTANCE PERFORMANCE INDICATORS REFORM PROCESSES TARGETS CRITERIA ORGANIZATIONS LEGISLATION ACTION PLAN MEDIUM SERVICE DELIVERY PER GOVERNANCE REFORMS LEGAL FRAMEWORK FINANCE PUBLIC EQUITY BUSINESS PROCESSES ACCOUNTABILITY PROCUREMENT VERTICAL INTEGRATION SERVICES DELIVERY REFORMING BEST PRACTICES RESULTS COMPETITIVENESS BANK CREDIT NETWORKS INTERNAL PROCESS MANAGEMENT SYSTEM REFORM STRATEGIES BEST PRACTICE PUBLIC SERVICE EMPLOYMENT PUBLIC SECTOR REFORM PRIVATE SECTOR FEDERAL GOVERNMENT SERVICE QUALITY REFORMS POLICY MANAGEMENT ROADS ADMINISTRATION GOVERNANCE RESULT TRACKING SYSTEMS FISCAL RESPONSIBILITY REFORM PROGRAMS COMPLAINTS BUSINESS CLIMATE BUSINESS RISK PUBLIC SECTOR PERFORMANCE ORGANIZATION ACTION PLANS PERFORMANCE BUSINESS ENVIRONMENT PUBLIC ADMINISTRATION REFORM PROCESS PERFORMANCE APPRAISAL DECENTRALIZATION INNOVATION PERFORMANCE INDICATOR REVENUE LAW PUBLIC SERVICE REFORM BUDGET MONITORING CHANGE MANAGEMENT LEADERSHIP STRATEGY INTERFACE INTEGRATED PLANNING KEY PERFORMANCE INDICATORS PUBLIC SECTOR MANAGEMENT GOVERNMENTS PUBLIC SERVICE CIVIL SERVICE PERFORMANCE MANAGEMENT BUDGET REFORM TARGET SERVICE INNOVATIONS PUBLIC SERVICE DELIVERY A grand design attempt at public administration reform can be thought of as any centrally designed, multiple agency reform program or process designed to modernize or improve the performance of administrative structures at the center of Government, usually with a focus on addressing persistent underlying inefficiencies. International practice shows that reforming selected central institutions (especially those that hold the purse strings) is a different matter altogether from addressing performance issues in large ministries with a service delivery mandate. Therefore, it is of critical importance to ‘unpack’ these particular reforms and uncover the persistent issues that arise in countries attempting to pursue such reforms. The four grand design cases highlighted here were selected for their comparability in terms of size and economy, and as examples of reforms from different regions. The cases presented here are Brazil, Nigeria, Russia and Tanzania. Each of these cases has specific characteristics, based on a unique country or reform context, but they share the features of a broad, across-the-board reform approach (in three of the four cases with a clear sub-national dimension that is distinct from the national one). This note focuses on the three critical design aspects of such reforms: a) reform coherence, b) effective anchorage and, c) blending technocratic solutions with substantive service delivery improvements. 2016-11-29T21:35:49Z 2016-11-29T21:35:49Z 2013-08 Brief Fiche Resumen http://documents.worldbank.org/curated/en/632871468000617793/Managing-and-monitoring-grand-design-public-administration-reforms https://hdl.handle.net/10986/25485 English en_US GET Note; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank application/pdf text/plain World Bank, Washington, DC |
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Banco Mundial |
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Estados Unidos |
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US |
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Bibliográfico |
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En linea |
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biblioteca |
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America del Norte |
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Biblioteca del Banco Mundial |
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English en_US |
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EMPLOYMENT CIVIL SERVANT SERVICE STANDARDS PUBLIC PROCUREMENT KNOWLEDGE SHARING POLITICS FINANCIAL MANAGEMENT DIRECT FINANCING PERFORMANCE MONITORING REFORM GLOBAL COMPETITIVENESS PRIVATIZATION PUBLIC SECTOR GOVERNMENT PROGRAM IMPLEMENTATION RESOURCE MANAGEMENT STRATEGIES POLITICIANS INFORMATION SERVICES MONITORING PUBLIC SERVICES MINISTER HUMAN RESOURCE MANAGEMENT REFORM IMPLEMENTATION CAPACITY BUILDING NATIONAL GOVERNMENTS PERFORMANCE BUDGETING PLANNING MANAGEMENT SYSTEMS BUDGETING STRATEGIC PLANNING MUNICIPALITIES BUSINESS PROCESS LEGAL FRAMEWORKS PERFORMANCE MEASUREMENT INSTITUTIONS HUMAN RESOURCE LINK SAVINGS TECHNICAL ASSISTANCE PERFORMANCE INDICATORS REFORM PROCESSES TARGETS CRITERIA ORGANIZATIONS LEGISLATION ACTION PLAN MEDIUM SERVICE DELIVERY PER GOVERNANCE REFORMS LEGAL FRAMEWORK FINANCE PUBLIC EQUITY BUSINESS PROCESSES ACCOUNTABILITY PROCUREMENT VERTICAL INTEGRATION SERVICES DELIVERY REFORMING BEST PRACTICES RESULTS COMPETITIVENESS BANK CREDIT NETWORKS INTERNAL PROCESS MANAGEMENT SYSTEM REFORM STRATEGIES BEST PRACTICE PUBLIC SERVICE EMPLOYMENT PUBLIC SECTOR REFORM PRIVATE SECTOR FEDERAL GOVERNMENT SERVICE QUALITY REFORMS POLICY MANAGEMENT ROADS ADMINISTRATION GOVERNANCE RESULT TRACKING SYSTEMS FISCAL RESPONSIBILITY REFORM PROGRAMS COMPLAINTS BUSINESS CLIMATE BUSINESS RISK PUBLIC SECTOR PERFORMANCE ORGANIZATION ACTION PLANS PERFORMANCE BUSINESS ENVIRONMENT PUBLIC ADMINISTRATION REFORM PROCESS PERFORMANCE APPRAISAL DECENTRALIZATION INNOVATION PERFORMANCE INDICATOR REVENUE LAW PUBLIC SERVICE REFORM BUDGET MONITORING CHANGE MANAGEMENT LEADERSHIP STRATEGY INTERFACE INTEGRATED PLANNING KEY PERFORMANCE INDICATORS PUBLIC SECTOR MANAGEMENT GOVERNMENTS PUBLIC SERVICE CIVIL SERVICE PERFORMANCE MANAGEMENT BUDGET REFORM TARGET SERVICE INNOVATIONS PUBLIC SERVICE DELIVERY EMPLOYMENT CIVIL SERVANT SERVICE STANDARDS PUBLIC PROCUREMENT KNOWLEDGE SHARING POLITICS FINANCIAL MANAGEMENT DIRECT FINANCING PERFORMANCE MONITORING REFORM GLOBAL COMPETITIVENESS PRIVATIZATION PUBLIC SECTOR GOVERNMENT PROGRAM IMPLEMENTATION RESOURCE MANAGEMENT STRATEGIES POLITICIANS INFORMATION SERVICES MONITORING PUBLIC SERVICES MINISTER HUMAN RESOURCE MANAGEMENT REFORM IMPLEMENTATION CAPACITY BUILDING NATIONAL GOVERNMENTS PERFORMANCE BUDGETING PLANNING MANAGEMENT SYSTEMS BUDGETING STRATEGIC PLANNING MUNICIPALITIES BUSINESS PROCESS LEGAL FRAMEWORKS PERFORMANCE MEASUREMENT INSTITUTIONS HUMAN RESOURCE LINK SAVINGS TECHNICAL ASSISTANCE PERFORMANCE INDICATORS REFORM PROCESSES TARGETS CRITERIA ORGANIZATIONS LEGISLATION ACTION PLAN MEDIUM SERVICE DELIVERY PER GOVERNANCE REFORMS LEGAL FRAMEWORK FINANCE PUBLIC EQUITY BUSINESS PROCESSES ACCOUNTABILITY PROCUREMENT VERTICAL INTEGRATION SERVICES DELIVERY REFORMING BEST PRACTICES RESULTS COMPETITIVENESS BANK CREDIT NETWORKS INTERNAL PROCESS MANAGEMENT SYSTEM REFORM STRATEGIES BEST PRACTICE PUBLIC SERVICE EMPLOYMENT PUBLIC SECTOR REFORM PRIVATE SECTOR FEDERAL GOVERNMENT SERVICE QUALITY REFORMS POLICY MANAGEMENT ROADS ADMINISTRATION GOVERNANCE RESULT TRACKING SYSTEMS FISCAL RESPONSIBILITY REFORM PROGRAMS COMPLAINTS BUSINESS CLIMATE BUSINESS RISK PUBLIC SECTOR PERFORMANCE ORGANIZATION ACTION PLANS PERFORMANCE BUSINESS ENVIRONMENT PUBLIC ADMINISTRATION REFORM PROCESS PERFORMANCE APPRAISAL DECENTRALIZATION INNOVATION PERFORMANCE INDICATOR REVENUE LAW PUBLIC SERVICE REFORM BUDGET MONITORING CHANGE MANAGEMENT LEADERSHIP STRATEGY INTERFACE INTEGRATED PLANNING KEY PERFORMANCE INDICATORS PUBLIC SECTOR MANAGEMENT GOVERNMENTS PUBLIC SERVICE CIVIL SERVICE PERFORMANCE MANAGEMENT BUDGET REFORM TARGET SERVICE INNOVATIONS PUBLIC SERVICE DELIVERY |
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EMPLOYMENT CIVIL SERVANT SERVICE STANDARDS PUBLIC PROCUREMENT KNOWLEDGE SHARING POLITICS FINANCIAL MANAGEMENT DIRECT FINANCING PERFORMANCE MONITORING REFORM GLOBAL COMPETITIVENESS PRIVATIZATION PUBLIC SECTOR GOVERNMENT PROGRAM IMPLEMENTATION RESOURCE MANAGEMENT STRATEGIES POLITICIANS INFORMATION SERVICES MONITORING PUBLIC SERVICES MINISTER HUMAN RESOURCE MANAGEMENT REFORM IMPLEMENTATION CAPACITY BUILDING NATIONAL GOVERNMENTS PERFORMANCE BUDGETING PLANNING MANAGEMENT SYSTEMS BUDGETING STRATEGIC PLANNING MUNICIPALITIES BUSINESS PROCESS LEGAL FRAMEWORKS PERFORMANCE MEASUREMENT INSTITUTIONS HUMAN RESOURCE LINK SAVINGS TECHNICAL ASSISTANCE PERFORMANCE INDICATORS REFORM PROCESSES TARGETS CRITERIA ORGANIZATIONS LEGISLATION ACTION PLAN MEDIUM SERVICE DELIVERY PER GOVERNANCE REFORMS LEGAL FRAMEWORK FINANCE PUBLIC EQUITY BUSINESS PROCESSES ACCOUNTABILITY PROCUREMENT VERTICAL INTEGRATION SERVICES DELIVERY REFORMING BEST PRACTICES RESULTS COMPETITIVENESS BANK CREDIT NETWORKS INTERNAL PROCESS MANAGEMENT SYSTEM REFORM STRATEGIES BEST PRACTICE PUBLIC SERVICE EMPLOYMENT PUBLIC SECTOR REFORM PRIVATE SECTOR FEDERAL GOVERNMENT SERVICE QUALITY REFORMS POLICY MANAGEMENT ROADS ADMINISTRATION GOVERNANCE RESULT TRACKING SYSTEMS FISCAL RESPONSIBILITY REFORM PROGRAMS COMPLAINTS BUSINESS CLIMATE BUSINESS RISK PUBLIC SECTOR PERFORMANCE ORGANIZATION ACTION PLANS PERFORMANCE BUSINESS ENVIRONMENT PUBLIC ADMINISTRATION REFORM PROCESS PERFORMANCE APPRAISAL DECENTRALIZATION INNOVATION PERFORMANCE INDICATOR REVENUE LAW PUBLIC SERVICE REFORM BUDGET MONITORING CHANGE MANAGEMENT LEADERSHIP STRATEGY INTERFACE INTEGRATED PLANNING KEY PERFORMANCE INDICATORS PUBLIC SECTOR MANAGEMENT GOVERNMENTS PUBLIC SERVICE CIVIL SERVICE PERFORMANCE MANAGEMENT BUDGET REFORM TARGET SERVICE INNOVATIONS PUBLIC SERVICE DELIVERY EMPLOYMENT CIVIL SERVANT SERVICE STANDARDS PUBLIC PROCUREMENT KNOWLEDGE SHARING POLITICS FINANCIAL MANAGEMENT DIRECT FINANCING PERFORMANCE MONITORING REFORM GLOBAL COMPETITIVENESS PRIVATIZATION PUBLIC SECTOR GOVERNMENT PROGRAM IMPLEMENTATION RESOURCE MANAGEMENT STRATEGIES POLITICIANS INFORMATION SERVICES MONITORING PUBLIC SERVICES MINISTER HUMAN RESOURCE MANAGEMENT REFORM IMPLEMENTATION CAPACITY BUILDING NATIONAL GOVERNMENTS PERFORMANCE BUDGETING PLANNING MANAGEMENT SYSTEMS BUDGETING STRATEGIC PLANNING MUNICIPALITIES BUSINESS PROCESS LEGAL FRAMEWORKS PERFORMANCE MEASUREMENT INSTITUTIONS HUMAN RESOURCE LINK SAVINGS TECHNICAL ASSISTANCE PERFORMANCE INDICATORS REFORM PROCESSES TARGETS CRITERIA ORGANIZATIONS LEGISLATION ACTION PLAN MEDIUM SERVICE DELIVERY PER GOVERNANCE REFORMS LEGAL FRAMEWORK FINANCE PUBLIC EQUITY BUSINESS PROCESSES ACCOUNTABILITY PROCUREMENT VERTICAL INTEGRATION SERVICES DELIVERY REFORMING BEST PRACTICES RESULTS COMPETITIVENESS BANK CREDIT NETWORKS INTERNAL PROCESS MANAGEMENT SYSTEM REFORM STRATEGIES BEST PRACTICE PUBLIC SERVICE EMPLOYMENT PUBLIC SECTOR REFORM PRIVATE SECTOR FEDERAL GOVERNMENT SERVICE QUALITY REFORMS POLICY MANAGEMENT ROADS ADMINISTRATION GOVERNANCE RESULT TRACKING SYSTEMS FISCAL RESPONSIBILITY REFORM PROGRAMS COMPLAINTS BUSINESS CLIMATE BUSINESS RISK PUBLIC SECTOR PERFORMANCE ORGANIZATION ACTION PLANS PERFORMANCE BUSINESS ENVIRONMENT PUBLIC ADMINISTRATION REFORM PROCESS PERFORMANCE APPRAISAL DECENTRALIZATION INNOVATION PERFORMANCE INDICATOR REVENUE LAW PUBLIC SERVICE REFORM BUDGET MONITORING CHANGE MANAGEMENT LEADERSHIP STRATEGY INTERFACE INTEGRATED PLANNING KEY PERFORMANCE INDICATORS PUBLIC SECTOR MANAGEMENT GOVERNMENTS PUBLIC SERVICE CIVIL SERVICE PERFORMANCE MANAGEMENT BUDGET REFORM TARGET SERVICE INNOVATIONS PUBLIC SERVICE DELIVERY Verheijen, Tony Managing and Monitoring Grand Design Public Administration Reforms |
description |
A grand design attempt at public
administration reform can be thought of as any centrally
designed, multiple agency reform program or process designed
to modernize or improve the performance of administrative
structures at the center of Government, usually with a focus
on addressing persistent underlying inefficiencies.
International practice shows that reforming selected central
institutions (especially those that hold the purse strings)
is a different matter altogether from addressing performance
issues in large ministries with a service delivery mandate.
Therefore, it is of critical importance to ‘unpack’ these
particular reforms and uncover the persistent issues that
arise in countries attempting to pursue such reforms. The
four grand design cases highlighted here were selected for
their comparability in terms of size and economy, and as
examples of reforms from different regions. The cases
presented here are Brazil, Nigeria, Russia and Tanzania.
Each of these cases has specific characteristics, based on a
unique country or reform context, but they share the
features of a broad, across-the-board reform approach (in
three of the four cases with a clear sub-national dimension
that is distinct from the national one). This note focuses
on the three critical design aspects of such reforms: a)
reform coherence, b) effective anchorage and, c) blending
technocratic solutions with substantive service delivery improvements. |
format |
Brief |
topic_facet |
EMPLOYMENT CIVIL SERVANT SERVICE STANDARDS PUBLIC PROCUREMENT KNOWLEDGE SHARING POLITICS FINANCIAL MANAGEMENT DIRECT FINANCING PERFORMANCE MONITORING REFORM GLOBAL COMPETITIVENESS PRIVATIZATION PUBLIC SECTOR GOVERNMENT PROGRAM IMPLEMENTATION RESOURCE MANAGEMENT STRATEGIES POLITICIANS INFORMATION SERVICES MONITORING PUBLIC SERVICES MINISTER HUMAN RESOURCE MANAGEMENT REFORM IMPLEMENTATION CAPACITY BUILDING NATIONAL GOVERNMENTS PERFORMANCE BUDGETING PLANNING MANAGEMENT SYSTEMS BUDGETING STRATEGIC PLANNING MUNICIPALITIES BUSINESS PROCESS LEGAL FRAMEWORKS PERFORMANCE MEASUREMENT INSTITUTIONS HUMAN RESOURCE LINK SAVINGS TECHNICAL ASSISTANCE PERFORMANCE INDICATORS REFORM PROCESSES TARGETS CRITERIA ORGANIZATIONS LEGISLATION ACTION PLAN MEDIUM SERVICE DELIVERY PER GOVERNANCE REFORMS LEGAL FRAMEWORK FINANCE PUBLIC EQUITY BUSINESS PROCESSES ACCOUNTABILITY PROCUREMENT VERTICAL INTEGRATION SERVICES DELIVERY REFORMING BEST PRACTICES RESULTS COMPETITIVENESS BANK CREDIT NETWORKS INTERNAL PROCESS MANAGEMENT SYSTEM REFORM STRATEGIES BEST PRACTICE PUBLIC SERVICE EMPLOYMENT PUBLIC SECTOR REFORM PRIVATE SECTOR FEDERAL GOVERNMENT SERVICE QUALITY REFORMS POLICY MANAGEMENT ROADS ADMINISTRATION GOVERNANCE RESULT TRACKING SYSTEMS FISCAL RESPONSIBILITY REFORM PROGRAMS COMPLAINTS BUSINESS CLIMATE BUSINESS RISK PUBLIC SECTOR PERFORMANCE ORGANIZATION ACTION PLANS PERFORMANCE BUSINESS ENVIRONMENT PUBLIC ADMINISTRATION REFORM PROCESS PERFORMANCE APPRAISAL DECENTRALIZATION INNOVATION PERFORMANCE INDICATOR REVENUE LAW PUBLIC SERVICE REFORM BUDGET MONITORING CHANGE MANAGEMENT LEADERSHIP STRATEGY INTERFACE INTEGRATED PLANNING KEY PERFORMANCE INDICATORS PUBLIC SECTOR MANAGEMENT GOVERNMENTS PUBLIC SERVICE CIVIL SERVICE PERFORMANCE MANAGEMENT BUDGET REFORM TARGET SERVICE INNOVATIONS PUBLIC SERVICE DELIVERY |
author |
Verheijen, Tony |
author_facet |
Verheijen, Tony |
author_sort |
Verheijen, Tony |
title |
Managing and Monitoring Grand Design Public Administration Reforms |
title_short |
Managing and Monitoring Grand Design Public Administration Reforms |
title_full |
Managing and Monitoring Grand Design Public Administration Reforms |
title_fullStr |
Managing and Monitoring Grand Design Public Administration Reforms |
title_full_unstemmed |
Managing and Monitoring Grand Design Public Administration Reforms |
title_sort |
managing and monitoring grand design public administration reforms |
publisher |
World Bank, Washington, DC |
publishDate |
2013-08 |
url |
http://documents.worldbank.org/curated/en/632871468000617793/Managing-and-monitoring-grand-design-public-administration-reforms https://hdl.handle.net/10986/25485 |
work_keys_str_mv |
AT verheijentony managingandmonitoringgranddesignpublicadministrationreforms |
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