Business Analytics Toolkit for Tech Hubs
This toolkit, commissioned by infoDev, a global partnership program within the World Bank, provides guidance on how to develop business analytics, measuring and learning from the performance and effects of mobile application labs (mLabs) and mobile social networking hubs (mHubs). It was made for managers of tech hubs. Dozens of tech hubs have emerged over the last few years across the globe. Managers of these innovation and entrepreneurship enablers grapple with problems that infoDev has experience with. This toolkit takes lessons that infoDev has gathered from its own tech hub pilots, mLabs and mHubs, and apply them to tech hubs in general. The toolkit is especially useful for current and future mLab and mHub managers. mLabs and mHubs are tech hubs established through grants administered by the infoDev Digital Entrepreneurship Program. infoDev is committed to supporting the analytical capacities of mLabs and mHubs. This toolkit is part of that agenda. It will help grantees to improve local implementation while setting a common framework on how to collaborate with infoDev on business analytics and performance measurements. The third target audience is mobile innovation specialists at other World Bank units and other development organizations, who design impact and measurement frameworks for tech hubs. Given the recent rise in numbers of tech hubs, international development organizations are exploring if and how they can be employed to achieve socio-economic development impact goals. In particular, tech hubs’ flexibility and diverse potential effects have sparked interest but have also caused problems for specific and concrete analysis and projection of hubs’ effects and impact. This toolkit addresses this complication. All elements of the toolkit that speak of infoDev’s role in facilitating and coordinating with mLabs or mHubs on business analytics processes can be seen as use cases with potential for replication and adaptation by practitioners and decision makers of other development organizations, including relevant units of the World Bank.
| Summary: | This toolkit, commissioned by infoDev, a
global partnership program within the World Bank, provides
guidance on how to develop business analytics, measuring and
learning from the performance and effects of mobile
application labs (mLabs) and mobile social networking hubs
(mHubs). It was made for managers of tech hubs. Dozens of
tech hubs have emerged over the last few years across the
globe. Managers of these innovation and entrepreneurship
enablers grapple with problems that infoDev has experience
with. This toolkit takes lessons that infoDev has gathered
from its own tech hub pilots, mLabs and mHubs, and apply
them to tech hubs in general. The toolkit is especially
useful for current and future mLab and mHub managers. mLabs
and mHubs are tech hubs established through grants
administered by the infoDev Digital Entrepreneurship
Program. infoDev is committed to supporting the analytical
capacities of mLabs and mHubs. This toolkit is part of that
agenda. It will help grantees to improve local
implementation while setting a common framework on how to
collaborate with infoDev on business analytics and
performance measurements. The third target audience is
mobile innovation specialists at other World Bank units and
other development organizations, who design impact and
measurement frameworks for tech hubs. Given the recent rise
in numbers of tech hubs, international development
organizations are exploring if and how they can be employed
to achieve socio-economic development impact goals. In
particular, tech hubs’ flexibility and diverse potential
effects have sparked interest but have also caused problems
for specific and concrete analysis and projection of hubs’
effects and impact. This toolkit addresses this
complication. All elements of the toolkit that speak of
infoDev’s role in facilitating and coordinating with mLabs
or mHubs on business analytics processes can be seen as use
cases with potential for replication and adaptation by
practitioners and decision makers of other development
organizations, including relevant units of the World Bank. |
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