IFC Mobile Money Study 2011

Mobile money (m-money) refers to the use of mobile phones to perform financial and banking functions. However, the technology is far ahead of the infrastructure of financial and technical network service providers needed for an m-money system to function. This study was undertaken to increase the understanding of m-money and to address key issues in scaling up development of m-money services globally. It examines the potential demand for m-money, national regulatory environments, major obstacles, and the requirements of potential service providers and networks to run m-money services as viable businesses. Four countries - Brazil, Nigeria, Sri Lanka, and Thailand - each of which represents a different world region, socioeconomic situation, and financial sector context, were included in the study. The countries were analyzed in terms of m-money business models, money flows and demand, potential user perceptions and behavior, regulations, and agent networks. In each country, an m-money service provider acted as a partner institution. To place these four countries in the wider context of m-money developments, three case studies - Japan, Kenya, and the United States were also examined. The size of potential opportunities for m-money were quantified through demand estimates and compared with estimates in the three reference countries. Chapter one provides an introduction to the study's objectives and context, and explains the definition and positioning of m-money used in this report. Chapter two presents case studies of the prominent m-money countries Kenya and Japan, as well as the United States. Chapter three presents an overview of the four country study findings and analysis. Chapter four describes the m-money business models adopted in each country and the challenges that each country faces. Chapter five concludes by placing each country along an m-money demand curve and explains the impact of this placement on the development of an opportunity for m-money.

Bibliographic Details

Main Author:	International Finance Corporation
Format:	Working Paper biblioteca
Language:	English en_US
Published:	Washington, DC 2011
Subjects:	ACCOUNT BALANCES, ADVERTISEMENTS, ATM, AUCTION, B2B, BANK ACCOUNT, BANK ACCOUNTS, BANK SERVICES, BANK TRANSACTIONS, BANKING SYSTEM, BILL PAYMENT, BILL PAYMENTS, BUS, BUSES, BUSINESS DEVELOPMENT, BUSINESS MODEL, BUSINESS MODELS, BUSINESS STRATEGIES, BUSINESS TO BUSINESS, BUSINESS-TO-BUSINESS, BUSINESSES, CAPABILITIES, CAPABILITY, CARD READER, CARRIERS, CASHLESS SOCIETY, CELL PHONES, CENTRAL BANK, CHECKING ACCOUNTS, COMMERCIAL BANKS, COMMODITY, COMMUNICATIONS NETWORK, COMMUNICATIONS TECHNOLOGY, COMMUTER TRANSIT, COMMUTERS, COMPETITIVENESS, CONSUMERS, CONVENIENT PAYMENT, COST-BENEFIT, COST-BENEFIT ANALYSIS, CREDIT CARD, CREDIT CARD COMPANIES, CREDIT CARD COMPANY, CREDIT CARDS, CREDIT INFORMATION, CUSTOMER DEMAND, CUSTOMER LOYALTY, DATA SERVICE, DATA SERVICES, DEBIT CARD, DEBIT CARDS, DEMAND ANALYSIS, DEMAND CURVE, DEMAND CURVES, DEVELOPMENT AGENCY, DIRECT DEBIT, DISTRIBUTION NETWORK, DRIVERS, DRIVING, E-MAIL, E-MAILS, E-MONEY, E-PAYMENT, E-WALLET, EARLY ADOPTERS, ECONOMIC DEVELOPMENT, ECONOMIES OF SCALE, ELECTRICITY, ELECTRONIC FORMS, ELECTRONIC MONEY, ELECTRONIC PAYMENT, ELECTRONIC PAYMENTS, ELECTRONIC WALLET, EQUIPMENT, EXCHANGE RATE, EXCHANGE RATES, FEDERAL RESERVE BANK, FINANCIAL INFRASTRUCTURE, FINANCIAL INSTITUTIONS, FINANCIAL PRODUCTS, FINANCIAL SECTOR, FINANCIAL SECTOR DEVELOPMENT, FINANCIAL SERVICE, FINANCIAL SERVICE PROVIDERS, FINANCIAL SERVICES, FINANCIAL SYSTEM, FORMS OF PAYMENT, FUND TRANSFER, FUND TRANSFERS, FUNDS TRANSFER, GDP, GDP PER CAPITA, GLOBAL POSITIONING SYSTEM, GOVERNMENT REGULATIONS, GPS, GROSS DOMESTIC PRODUCT, GROWTH RATE, HIGHWAY, HIGHWAY TOLLS, ICT, IDENTIFICATION NUMBER, IDENTITY MODULE, IMPLEMENTATION STRATEGIES, INFRASTRUCTURE DEVELOPMENT, INFRASTRUCTURES, INNOVATION, INSTITUTION, INSURANCE, INTERNATIONAL FINANCE, INTERNATIONAL FINANCE CORPORATION, INTERNATIONAL LAW, INTERNET ACCESS, INTEROPERABILITY, JOINT VENTURE, LEGAL STATUS, LICENSE, LICENSE FEES, LICENSES, LONG-DISTANCE, MARKET OPPORTUNITY, MARKET POTENTIAL, MARKET SEGMENT, MARKET SEGMENTS, MARKET SHARE, MARKET SHARES, MARKETING, MARKETING STRATEGY, MASS MARKET, MASS TRANSIT, MATERIAL, MEDIUM ENTERPRISES, MEMORY CHIP, MESSAGING SERVICES, MOBILE APPLICATION, MOBILE BANK, MOBILE BANKING, MOBILE COMMUNICATIONS, MOBILE NETWORK, MOBILE PHONE, MOBILE PHONE ACCESS, MOBILE PHONES, MOBILE SERVICE, MONEY MARKET, MONEY MARKETS, MONEY TRANSFER, MONEY TRANSFERS, MULTIMEDIA, MULTIPLE ACCESS, NETWORK SECURITY, NETWORK SERVICE, NETWORKS, NEW MARKET, NEW TECHNOLOGIES, NICHE MARKET, ONLINE BANKING, PACKET RADIO, PACKET RADIO SERVICE, PASSENGER TRIPS, PAYMENT CARD, PAYMENT CARDS, PAYMENT FUNCTIONS, PAYMENT INFRASTRUCTURE, PAYMENT INSTRUMENT, PAYMENT INSTRUMENTS, PAYMENT MECHANISM, PAYMENT MECHANISMS, PAYMENT METHODS, PAYMENT PLATFORM, PAYMENT SERVICE, PAYMENT SERVICES, PAYMENT TRANSACTIONS, PERSONAL BANK ACCOUNT, PERSONAL IDENTIFICATION, PERSONAL IDENTIFICATION NUMBER, POINT OF SALE, POPULATION DENSITY, PRIVATE RAILWAYS, PRIVATE SECTOR, PRIVATE VEHICLE, PROJECT MANAGEMENT, PUBLIC TRANSIT, PUBLIC TRANSPORT, PUBLIC TRANSPORT TRIPS, QUERIES, RAILWAY, RAPID TRANSIT, REGULATORY ENVIRONMENT, REGULATORY ENVIRONMENTS, RELIABILITY, RESULT, RETAIL LOCATION, RETAIL PAYMENTS, ROAD, SATELLITE, SAVINGS, SAVINGS ACCOUNT, SAVINGS ACCOUNTS, SEARCH, SEARCH ENGINE, SECURITIES, SERVICE PROVIDER, SERVICE PROVIDERS, STAKEHOLDERS, STORAGE DEVICE, SUBSCRIBER IDENTITY MODULE, SUPERMARKETS, SUPPLY CHAIN, TECHNICAL COOPERATION, TECHNOLOGICAL SOPHISTICATION, TELECOMMUNICATIONS, TELEPHONE, TRADITIONAL BANKS, TRADITIONAL PAYMENT, TRANSACTION, TRANSACTION VOLUME, TRANSFER OF FUNDS, TRANSIT TRIP, TRANSPORT SECTOR, TRANSPORTATION, TRIPS, UNDERDEVELOPED FINANCIAL INFRASTRUCTURE, USER, USER BEHAVIOR, USERS, VALUE CHAIN, VIDEO, WEB, WEB SITE, WIRELESS APPLICATION, WIRELESS APPLICATION PROTOCOL,
Online Access:	http://documents.worldbank.org/curated/en/2011/01/24117659/ifc-mobile-money-study-2011-summary-report https://hdl.handle.net/10986/21743
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