Enhancing Transparency and Accountability through Citizen Feedback : Lessons from the E-ISR+ Pilot

The External Implementation Status and Results Plus (E-ISR+) system is a feedback, transparency, and accountability tool for the World Bank. E-ISR+ is intended to disclose current project information to external stakeholders, to obtain feedback from non-state players on project progress and results, and to systematically reflect external feedback in implementation reporting. In doing so, it incorporates concepts from social accountability, third-party monitoring, and participatory monitoring and evaluation to emphasize increased transparency, accountability, and stakeholder involvement in World Bank projects. The main sections of the ISR became accessible to the public, reflecting the Bank s new access to information policies and an effort to open up more information about Bank operations to the external public. Moreover, reflecting the overall trend toward more open development, the ISR process tests a new pilot effort in several African countries. E-ISR+ is designed to contribute to an improved environment for accountability generally within the host country and particularly where civil society monitoring strengthens the ability to hold government and other institutions answerable for their expected roles in a project. An improved environment for transparency and accountability is a long-term goal; it is also dependent on variable factors.

Bibliographic Details

Main Author:	World Bank
Language:	English en_US
Published:	Washington, DC 2013-01-14
Subjects:	ACCESS TO INFORMATION, ACCOUNTABILITY, ACCOUNTABILITY MEASURES, ACCOUNTABILITY MECHANISM, ANTI-CORRUPTION, AUDITING, BANK CONTRACTS, BENEFICIAL IMPACTS, BENEFICIARIES, BENEFICIARY CAPACITY, BENEFICIARY PARTICIPATION, CAPACITY BUILDING, CITIZEN, CITIZEN ENGAGEMENT, CITIZEN FEEDBACK, CITIZENS, CIVIC ENGAGEMENT, CIVIL SERVICE, CIVIL SOCIETY, CIVIL SOCIETY CAPACITY, CIVIL SOCIETY GROUP, CIVIL SOCIETY GROUPS, CIVIL SOCIETY MONITORING, CIVIL SOCIETY ORGANIZATION, CIVIL SOCIETY ORGANIZATIONS, COMMUNITY LEADERS, COMMUNITY MEMBERS, COMMUNITY OWNERSHIP, COMMUNITY PARTICIPATION, COMMUNITY REPRESENTATIVES, COMPLAINTS, CONFLICT OF INTEREST, CONFLICTS OF INTEREST, CONSULTATION, CONSULTATIONS, COUNTRY REPORTS, CREDIBILITY, EMERGING MARKETS, EXTERNAL ACCOUNTABILITY, FINANCIAL INFORMATION, FLEXIBILITY, FOCUS GROUP, FOCUS GROUP DISCUSSIONS, FOCUS GROUPS, FOOD SECURITY, GOOD GOVERNANCE, GOVERNANCE CAPACITY BUILDING, GOVERNMENT OFFICIALS, HUMAN DEVELOPMENT, IMPACT ASSESSMENT, INDIRECT IMPACT, INDIRECT IMPACTS, INITIATIVE, INSURANCE, INTENDED BENEFICIARIES, INTERNAL ACCOUNTABILITY, INTERVENTION, INTERVIEWS, LEADERSHIP, LEARNING, LOCAL CONDITIONS, LOCAL GOVERNMENT, LOCAL LEVELS, LOCAL ORGANIZATIONS, M&E CAPACITY, M&E SYSTEMS, MEDIA, NEGOTIATION, NGO, OUTREACH, PARTICIPATORY BUDGETING, PARTICIPATORY MONITORING, POLITICAL ECONOMY, POVERTY REDUCTION, PRIVATE SECTOR DEVELOPMENT, PROCUREMENT, PRODUCTIVITY, PROJECT BENEFICIARIES, PROJECT IMPLEMENTATION, PROJECT MANAGEMENT, PROJECT MONITORING, PROJECT OBJECTIVES, PUBLIC INSTITUTIONS, QUANTITATIVE DATA, SERVICE DELIVERY, SERVICE DELIVERY SYSTEMS, SERVICE PROVIDERS, SOCIAL ACCOUNTABILITY, SOCIAL ACCOUNTABILITY AGENDA, SOCIAL ACCOUNTABILITY INITIATIVES, SOCIAL ACCOUNTABILITY MECHANISM, SOCIAL ACCOUNTABILITY MECHANISMS, SOCIAL AUDITS, SOCIAL DEVELOPMENT, SOCIAL SERVICES, SPILLOVER EFFECTS, STAKEHOLDER, STAKEHOLDER ENGAGEMENT, STAKEHOLDER INVOLVEMENT, STAKEHOLDER PARTICIPATION, STAKEHOLDERS, SUSTAINABLE DEVELOPMENT, TECHNICAL ASSISTANCE, TRANSACTION COSTS, TRANSPARENCY, TRANSPORT, TRIAL, TRUST FUNDS, URBAN DEVELOPMENT, WEAK ACCOUNTABILITY, YOUTH,
Online Access:	http://documents.worldbank.org/curated/en/2013/03/17429966/enhancing-transparency-accountability-through-citizen-feedback-lessons-external-implementation-status-results-plus-pilot https://hdl.handle.net/10986/13233
Tags:	Add Tag No Tags, Be the first to tag this record!